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Scottsdale Healthcare Shea


1 Reviews & Complaints

Scottsdale Healthcare Shoddy Billing Practices
Posted by Scottsdale-Healthcare-Billing on 03/29/2008
SCOTTSDALE, ARIZONA -- BEWARE of Scottsdale Healthcare's billing practices. I gave birth in August at Scottsdale Healthcare Shea, never received bills for additional services (generally you receive separate bills from different providers within the hospital), but had paid my hospital copay. The reason I never received a bill was because Scottsdale Healthcare's data entry had my address completely wrong in their system. Not just a little off - but WAY off. In retrospect, I recall the admitting person completely screwing up repeatedly, "Can you repeat that... was that 4521, oh no, it was 4152..." etc. The only reason I found this out was because I had another visit to the hospital and was provided with a printout from the hospital's system with the completely inaccurate information. Even with this documentation, the hospital refuses to rectify.

In November, my account was sent to collections for nonpayment. RSI Collections never contacted me about the bill either and reported it on my credit under two separate collections accounts. RSI violated credit reporting laws in multiple areas as well.

After 15 years of absolutely spotless payment history and a 750 credit score, my score has now dropped to the low 600s because of these two collection accounts. Scottsdale Healthcare refuses to do anything because it was sent to collections. My family and I have been patients here for years with spotless payment history; but after complaining they basically treated me like some subprime mortgage borrower and refused to rectify the situation.

My FICO score is destroyed, and I am left virtually incapacitated credit-wise because some incompetent admitting person screwed up my address on data entry. I have disputed to the credit bureaus to no avail, since it was a valid debt - which I acknowledge and unfortunately paid the day following my awareness of the debt (a huge mistake, I now realize).

I have to undergo another sinus surgery, but I will NEVER go to Scottsdale Healthcare again and I will NEVER take my family there again. What this means is that I unfortunately have to find a new ENT doctor that will perform the surgery at a hospital other than SHS.
     
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Posted by shcnomore on 2008-07-31:
I understand what you mean. When you have questions regarding a problem that they do not want to answer, they will refer you to places like the legal department or pretend that they don't know what you are talking about. I have asked to have meetings with let's say that 5th and 6th floor managers, and I will get answers like---this cannot be done. They tell you to keep quiet and in the meantime they will say whatever they want about you, change the story, and create a whole new story that does not implicate them. They want to hide everything it is that they have said about you by not allowing you to view your personnel file, telling you that you just dont like their answer, and then lie to anyone remotely involved.
Because they have a tendency to lie and cover up---they are in the news for doing just that.
Thank you Scottsdale Healthcare.
Posted by SHCSUCKS on 2009-01-07:
Place is a nightmare very unsafe place to be
Posted by SHCSUCKS on 2009-01-31:
Disgruntled you bet ! Now let me explain where the rip off is, How would you like to be a black man and walk into your place of work and see a sign that say's KOON ASS CLUB ? when you report it to supervisors, HR and MR. Sadvary who claims to have an open door policy nothing is done about it or the racial slurs made by your bosses.I would say that's an absolute rip off ! Now how about the guy who was called f^gitqueer,kike,stupid Jew, and was tortured every day he came to work. How about the director of the department doing nothing? Think that's not a rip off ? How about the woman who was ridiculed every day and told by co-workers she couldn't do the job because she was a female? I could go on and on anyone who wants to verify all of this just call the EEOC office in Phoenix. Here is the ultimate rip off, most of these people were forced to leave their jobs, loose their health insurance , incomes and most of all a hell of a lot of their pride ! Disgruntled you bet ! Ripped off absolutely! A lot of these people collected settlements from the EEOC others like me just decided that we would blog every time we get the chance to make potential employees,patients and others about how bad this place promotes,condones and accepts racism. I decided not to sue and even tried to settle my claim with the hospital so I would not have to defend my sexuality of being straight but being called gay, f%g queer,homo. I think most of us have decided to expose this origination for what it really is. I think years and years of bloging and posting is much better than a cash settlement and will warn people about this place. Hospital workers were charged and convicted when a rape of a female patient whom was incapacitated occurred @ Scottsdale Healthcare Osborn and hospital staff failed to report it for over 30 days.Hospital Security Guards taunted an unstable man, he returned to the hospital firing off a shotgun injuring 1 person. Now how safe is this place?
Posted by SHCSUCKS on 2009-01-31:
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Add FriendTheTruthSHCJan-31 @ 4:55 PM Delete | Reply00Disgruntled you bet ! Now let me explain where the rip off is, How would you like to be a black man and walk into your place of work and see a sign that say's KOON ASS CLUB ? when you report it to supervisors, HR and MR. Sadvary who claims to have an open door policy nothing is done about it or the racial slurs made by your bosses.I would say that's an absolute rip off ! Now how about the guy who was called (inappropriate term), queer,(inappropriate term),stupid Jew, and was tortured every day he came to work. How about the director of the department doing nothing? Think that's not a rip off ? How about the woman who was ridiculed every day and told by co-workers she couldn't do the job because she was a female? I could go on and on anyone who wants to verify all of this just call the EEOC office in Phoenix. Here is the ultimate rip off, most of these people were forced to leave their jobs, loose their health insurance , incomes and most of all a hell of a lot of their pride ! Disgruntled you bet ! Ripped off absolutely! A lot of these people collected settlements from the EEOC others like me just decided that we would blog every time we get the chance to make potential employees,patients and others about how bad this place promotes,condones and accepts racism. I decided not to sue and even tried to settle my claim with the hospital so I would not have to defend my sexuality of being straight but being called gay,(inappropriate term) queer,homo. I think most of us have decided to expose this origination for what it really is. I think years and years of bloging and posting is much better than a cash settlement and will warn people about this place. Hospital workers were charged and convicted when a rape of a female patient whom was incapacitated occurred @ Scottsdale Healthcare Osborn and hospital staff failed to report it for over 30 days.Hospital Security Guards taunted an unstable man, he returned to the hospital firing off a shotgun injuring 1 person. Now how safe is this place?

Posted by jktshff1 on 2009-01-31:
shc, correct spelling, coon ass, was originally a derogatory term regarding the Cajuns in Louisiana. Has nothing to do with being black in itself. In some places in Acadiana it has become a "badge of honor" to some if the Cajun is not too far up the pay scale.
I have had many customers in LA proudly state "I'm just a coon ass and need some help." In a lighthearted manner. Some of the most honest hardworking people I know.
Heck, in AZ they can't even spell it right.
You seem to have a big chip on your shoulder, hope it works out.
Posted by SHCSUCKS on 2009-02-01:
jktshff1 Yes I can spell the sign posted was spelled Koon if you go back to the days of separate drinking fountains you will find out when you spell it KOON it is racist. I guess when some one a queer it means there odd or when you call someone a word that starts with a "F" and ends with a "G" it must be the English term for a cigarette. You speak just like an HR person from Scottsdale Healthcare. I bet you sport the confederate flag on your pole at home. What a white washer!
Posted by jktshff1 on 2009-02-01:
First, to all let me apologize for the rant in advance, but this just got under my skin.
SH, I resent your statement. I DO go back to separate drinking fountains, am from the South and never seen (there ya are 'Genral) coon spelled that way. Had a black nanny that whipped my rear end like my momma and told me some of the problems she ran into, loved her dearly.
Yes, I am a old white guy in a racially mixed neighborhood in the South. Been here thru a lot of change. My house happens to be the gathering place for the kids. Some of the best pick up b ball you've seen. They know they can come anytime for anything at anytime and do so. I feed and water them 'cause I know some don't have what they need. One of the black kids in the neighborhood gets me a discount at the ff restaurant he works at cause I'm his "step-grand dad". (and I described the kid ethnics to make a point)
If you have a REAL problem with your employer and working conditions, I would recommend you contact the proper government agency. Ya need to be sure to have your brain in gear and know what you are talking about, before putting your mouth in gear
Again, I apologize for the rant, but I just steams me when someone attempts to label or criticize me in the manner SH did
Posted by BokiBean on 2009-02-01:
Well said, jktshff1.
Posted by Nohandle on 2009-04-25:
Buckey you are a new member and welcome, glad to have you here. Let's clear up a few things first:

1. This review is over a year old.
2. Jkt is not an idiot.
3. I don't see any mention from the OP as to race, only a royal screw up on billing which caused serious problems with his credit.

Now, you were an employee and stopped on your first day/night at work by the security guard even though you had on scrubs and were wearing your hospital ID? My question quite simply, are you aware of any other new employee being stopped and being questioned further? No excuses for your treatment, just curious.
Posted by Anonymous on 2009-04-25:
I will second point #2!
Posted by Anonymous on 2009-04-25:
I will also second number two! Numbers 1 and 3 were accurate as well.
Posted by jktshff1 on 2009-04-26:
I musta missed it. The reference to race (#3) was edited out after I originally posted my reply.
Thanks guys for covering my back.
Posted by Buckey on 2009-04-28:
I was a new employee but had been there a week. I asked other employees and no else I know has been stopped by security. My employee badge with my picture on it was clearly visible and yet I was stopped and almost frisked by these three security guards. Oh I am a black man imagine that! I could understand if I had no ID or my ID was not visible but it was there plain as day. I also had a few problems with charge nurses and their attitudes and racial comments. I have never played the race card and have not experienced anything like this in my entire career. After deciding just to leave the facility I did a little research and was I surprised when I found hundreds of postings on Rip Off Report, Yelp, Merchant Circle, Get Out AZ, City Search and many others about the racist views and discriminatorily practices at Scottsdale Healthcare. I found another position the next day and am very happy. It's their loss they lost a great nurse with 15 years experience.
Posted by eyecu11 on 2011-07-13:
SHC is racist and that's all it is to it! Please let me know when a class action lawsuit is filed. I would really like a piece of them!!!
Posted by eyecu11 on 2011-07-13:
Buckey you are correct, blacks were called Koons in the south....but you must remember...you are dealing with a different breed of rednecks in AZ.
Posted by Julie on 2012-07-20:
This has happened to me twice. I never receive a bill from them and then it is turend over to a collection agency. I take pride in my credit score and this time it better not affect it or I'll take them to court. This is ridiculous. How can the collection agency have the correct address????
Posted by Medical Extortion on 2013-05-08:
Don't use SHC emergency room until you find out if the on call doctor is "in your insurance plan". If the doctor is not, and the ER takes care of you, you will pay or be threatened by the hospital and the doctor. For less than 30 Minutes of care I've been charged over $1200.00 and I have insurance! Scottsdale, you've been warned.
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