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Comment for One Stop Kitchen Bath & Floors, Inc.
By -

1319 GREEN FOREST CT, WINTER GARDEN, FL 34787, FLORIDA -- ** is the contractor to perform the job. A little 3 people business. I agreed with ** from Kissimmee that it was the worst experience ever and it would be crazy to recommend them! Contract requires 35% deposit, 35% at cabinets delivery, and 30% at end of job. The works were estimated to be completed in 1 week, not including the 2 weeks lead time to procure materials. However, the actual works took 3 weeks plus the 2 weeks procurement lead time. ** would promise to show up and finish the job, but he always had an excuse. It was very stressful not knowing when he was going to show up and work on the job. He is unreliable, irresponsible, and doesn't return customer's calls.

He didn't do what he signed and agreed on the contract to do, and he doesn't stand behind his workmanship. He performed a sloppy job on the kitchen cabinets. Too many holes were drilled for cabinet door hinges and none of them were patched. He installed a wrong color of the marble backsplash titles in the kitchen. He also installed a wrong granite countertop color in the bathrooms compared to the correct one in the kitchen, but when asked he said that he would not fix those countertops in the bathrooms because it would cost him too much money to replace them.

Overall, I would not recommend Mark and his folks to be your contractors. I would suggest you find someone else more reliable and always stand behind their works. That way you will save your money, time and be away from all the headaches!

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They Make Unreal Demands
By -

22033, VIRGINIA -- My pipe burst, I was given two numbers, one to Serve Pro and the other Service Magic. When Service Magic called, they said they might be able to get someone out, but they would need a claim number from the insurance company first. I said, "why do you need a claim number if you are not sure a crew can get here". He said "I don't mean to be blunt with you, but I have got like fifty people that will give me a claim number".

This is the most unethical way of doing business. Do yourself a favor, DO NOT CALL THIS COMPANY. I told him that I have basement full of water, whichever company gives me a time that they will show up, I will do business with them. He hung up on me. BBB will get my 2 cents too, guard your claim number people!!!

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Service Magic
By -

MICHIGAN -- My company was approached 2 months ago to join Service Magic. The rep grossly misled us to think the customer would go directly through Service Magic and at that point create a lead. What he failed to tell us is that they would reach out to over 160 search engines and put Service Magics # on any search that comes up with our Name. I had a customer that was referred to us by a realtor and all she wanted was to get our phone # and find out information about us. Service Magic came up on Yahoo, Google Citisearch with our Name so she proceeded to call to talk to us and of course Service Magic got the call and considered it a lead.

9 out of ten leads just had questions about Mold but had no intentions to having work done in the near future. When we cancelled they are saying it can take 30 to 90 days to remove their Phone Number from the sites that pull our Company information up. We are losing money daily because customers cannot find us easily on the net like they were able to 2 months ago.

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Don't Hire This Company
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CLAYSBURG -- One employee has been late 2 days in a row, never called. They have just started this job 2 days ago. They might get more work done if they did less ** and playing with their phones. Very unsatisfied with this company.

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ServiceMaster Rating:
Star Empty star Empty star Empty star Empty star
1.1 out of 5, based on 17 ratings and
24 reviews & complaints.
Contact Information:
ServiceMaster
860 Ridge Lake Boulevard
Memphis, TN 38120
901-597-3000 (ph)
www.servicemaster.com
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