Customer Service Problem
What Sharp needs to know is that it doesn't. take a rocket scientist to figure out why their customer support is so terrible. Companies like Sharp hire their customer support via outside contracted companies, ... read full review1 Replies - Latest reply on 08/16/2013
Poor performing CD player
POMPANO BEACH, FLORIDA -- I purchased a Sharp five cd player, radio and cassette player so that I might play cds given to me by my children as a gift. I loaded the player, played the cds infrequently over a period of two years ... read full review1 Replies - Latest reply on 01/26/2008
We live on SSI and got a TV a little over year. It's shot fire out the back, we was lucky we was home and we leave dogs inside. Our house would have caught fire. Those TVs suck and we will never buy any more things made by Sharp. They're not worth the money. I hope the company go's under. 2 Replies - Latest reply on 01/19/2010Add reply
Purchased a TV in late June of 2008 for close to 800 dollars. In July of 2009 (actually it was probably June) a line appeared across the screen. I thought it was a connection issue or something and I was busy with an ill family member and I was way too busy and consumed to deal with a TV matter. Finnaly call Sharp and send pictures. The problem is not fixable. They want me to buy a new TV for 290 dollars.
2 Replies - Latest reply on 12/02/2009Add reply
TVs are so marked down at this time. I do not consider this a fair compensation.
I wrote a letter to Sharp and faxed it. I received a phone call from the marketing department the next day. They were very pleasant and offered to compensate me for my troubles - they would send me a new drum and 3 new toner cartridges. I am pleased that they responded so quickly.
3 Replies - Latest reply on 12/03/2007Add reply
Broken drum - no satisfaction!
SHARP PLAZA, MAHWAH, NEW JERSEY -- I purchased a Sharp Copier 06/07 which worked okay until I had to replace the toner cartridge. I replaced the toner cartridge and it leaked. I first thought it was a defective cartridge and asked the ... read full review6 Replies - Latest reply on 02/27/2008
Purchased brand new inexpensive Sharp digital clock. Product worked for one hour than displayed partial numerals while blinking wildly. All subsequent tries to make this product work failed.
3 Replies - Latest reply on 10/30/2007Add reply