Sharp Electronics Corporation Consumer Reviews - Page 2

POMPANO BEACH, FLORIDA -- I purchased a Sharp five CD player, radio and cassette player so that I might play CDs given to me by my children as a gift. I loaded the player, played the CDs infrequently over a period of two years and was finally unable to get the device to work. I dismissed the problem and, because the unit was out of warranty, did not pursue the matter with Sharp.

Of recent I tried to get the CDs to eject from the unit without success. I called Sharp and spoke to know fewer than four sympathetic customer service workers. The first worker gave me the name of a local authorized service center, and I took the unit to them. The owner of the establishment met me at the counter and said they would not work on the product. And, he further stated these players have a very poor performance history with his factory authorized center. Cost of parts and repair costs would exceed the initial price paid, and the tech recommended that I aggressively tear into the unit to recover my CDs.

I returned home and called the Sharp customer service workers to provide them with the information provided me by the service center. I was asking them to assist me with my dilemma. At their suggestion I went to a second service center and they echoed what the first center tech had said, indicating that the CD player was a piece of crap. Finally, I spoke with **, a supervisor with Sharp who summarily dismissed me. A word to the wise, stay sharp and avoid same.

SHARP PLAZA, MAHWAH, NEW JERSEY -- I purchased a Sharp Copier 06/07 which worked okay until I had to replace the toner cartridge. I replaced the toner cartridge and it leaked. I first thought it was a defective cartridge and asked the merchant to replace it. The replaced toner cartridge had the same problem. I called the service department at Sharp and explained the problem - they said I had to periodically clean the overflow toner compartment. I purchased another toner cartridge and guess what - it leaked again. I called the service department again and now they said the drum was bad. I asked them how long a drum should last and they said between 17,000 and 18,000 copies. I had made only 1,500 copies.

They refused to do anything about it because they said the warranty had run out which was 15 days. Now I have to spend another $250 to replace both the toner and drum cartridge. In addition I had to purchase 2 new toner cartridges that went bad. Total cost $425 - the copier was only $450! The machine is only 5 months old with only 1,500 copies.

Purchased brand new inexpensive Sharp digital clock. Product worked for one hour then displayed partial numerals while blinking wildly. All subsequent tries to make this product work failed. Junk-in-a-box. Beware.

We live on SSI and got a TV a little over year. It's shot fire out the back, we was lucky we was home and we leave dogs inside. Our house would have caught fire. Those TVs suck and we will never buy any more things made by Sharp. They're not worth the money. I hope the company goes under.

Purchased a TV in late June of 2008 for close to 800 dollars. In July of 2009 (actually it was probably June) a line appeared across the screen. I thought it was a connection issue or something and I was busy with an ill family member and I was way too busy and consumed to deal with a TV matter. Finally call Sharp and send pictures. The problem is not fixable. They want me to buy a new TV for 290 dollars. TVs are so marked down at this time. I do not consider this a fair compensation.

I wrote a letter to Sharp and faxed it. I received a phone call from the marketing department the next day. They were very pleasant and offered to compensate me for my troubles - they would send me a new drum and 3 new toner cartridges. I am pleased that they responded so quickly.