PHILADELPHIA, PENNSYLVANIA -- I received an offer for a free Eye Wrinkle Stick which indicated that more products would be forthcoming if I chose to get them. I am under the impression that there was no mention of them sending a tube of their moisturizer. When the package came both products were in there along with a bill for $19.94. The product was offered as being free. Now, I didn't order their moisturizer and don't want it. What should I do?
I feel like it was false advertising using the U.S. Postal Service to sell their product in this way.
I noticed that there are a number of complaints for this company and please advise me of my rights because now I don't want either one.
RICE LAKE, WISCONSIN -- This company is a scam!! If you send for a sample, in a week or 10 days you will receive another package UNORDERED with an invoice for payment and further orders will be sent. If you try to contact the company it is all automated telephone service and their guarantee states they will pay the postage... with no info on how that is done. Then the customer has to pay or continue to be billed and receive future shipments.3 Replies - Latest reply on 07/01/2008Add reply
PHILADELPHIA, PENNSYLVANIA -- I ordered a free sample of their product, which I did not use.
8 Replies - Latest reply on 06/06/2008Add reply
I next, received a larger amount of the product, which I DID NOT order. I called the company and told them that I did NOT order and would not use, but would be happy to return, but not pay the postage at my expense.
I was told that a postage label would be sent to me within two weeks, so that I could return the product.
It has been a month and I have no label, But I do have a bill for over $25.00. I have, today, attempted to contact by phone, with NO success.
By ordering a free sample, one will be sent other products with no way to stop the billing.
I e-mailed you yesterday, 4/15/08, to tell you I
5 Replies - Latest reply on 04/16/2008Add reply
DID NOT receive my invoice. Well, I just found
it so you DO NOT have to send me a new invoice.
I told you to mail it to Wanza L. Sapienza
10917 Federal Drive
Port Richey, FL 34668
My 84 year old mother received unsolicited product from Silkies and a bill showing PAST DUE for $19.94. I noticed that a couple of other reviewers had a similar experience with their senior loved ones. ... read full review2 Replies - Latest reply on 05/01/2008
Today I also received skin products from this company that I did not order. I do not intend to use them nor to spend postage sending them back. Some years ago after receiving many complaints from citizens ... read full review6 Replies - Latest reply on 03/30/2008