Simple Signal VOIP

1 reviews & complaints.

Simple Signal is a RIP-OFF!
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If you were considering using simple signal as a VOIP provider, you may want to reconsider. I signed up for their services and soon realized they were as an organized as they were incompetent. Many of the advertised features touted by their sales person Aric Applefield did not even exist. I will literally leave 5 or 6 messages and 10 to 12 emails and still could not get responses from them regarding issues. I finally canceled the service by sending an email explaining why. To do this day they are still billing me even though I canceled the service three months ago. Whatever you do, don't give them your debit card info or look out!
     
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User Replies:

Soaring Consumer on 2009-05-22:
At this point you will have to close your bank account and open a new one to prevent them from stealing any more of your money.
rudybjr on 2009-05-22:
I agree. All service companies seem to lose cancellation notices and just keep billing you. It seems to be a sign of the times...
SimpleSignal on 2009-07-22:
Dear Originator, SimpleSignal and Aric Applefield are dedicated to integrity and customer service. I can assure you that if you have had service fees collected that you are not responsible for SimpleSignal will credit you immediately. Respectfully, SimpleSignal
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