This product is definitely not worth the $400 cost to the consumer. Do not waste your money. Hire a tutor from your local shool if your kid needs help. If your kid needs help getting organized, buy him or her a notebook for $5. You'll save $400. Add reply
Simple Way to An A
SANTA BARBARA, CALIFORNIA -- Don't order this product unless you want to lose your money! My 74 year old mother saw an ad on the TV for A Simple Way to Make an A. The ad said there was a 30 day trial period and you only have to ... read full review
SANTA BARBARA, CALIFORNIA -- I purchased this product but it took so long to arrive that I had actually forgotten about the purchase and had already purchased another software. I refused the package when it arrived but I received a letter that they were trying to debit my account anyway. When I called to ask why (luckily for me my bank had issued me another card because a merchant had informed them that the card may have been compromised). They stated that since the product did not have a RMA number they did not know it was my return. How is that possible when the package has my name on it? No one even mentioned the need for an RMA number when I made the purchase because they assume that every one will open the package and read the instructions. Then they tried to force me to pay a $15 restocking fee for a product that I never even opened. Two weeks later they start sending me collection notices for the entire amount of the product that they have in their possession. What type of business is this anyway? Stay away from this company. The software cannot be worth the poor customer service.1 Replies - Latest reply on 07/03/2009Add reply
SANTA BARBARA, CALIFORNIA -- What a rip off system. My wife and I, concerned about our sons reading abilities decided that we would try The Simple Way to an A System.
3 Replies - Latest reply on 06/19/2009Add reply
What a mistake!!
It is the most convoluted, difficult and unhelpful you can imagine! We returned it just as the instructions called for: Calling for an RMA (return merchendise Authorization) number, insured it and sent it off. A few days later it was back at my door with stamps all over it saying we didn't write the RMA number on the box. I guess it was too much trouble to flip the box over and see the number big as day!
This was over a year ago and we are still fighting to get them to take it back and stop collection action against us.
DON'T ORDER THIS !!!!
These people are a bunch of crooks we are trying to return it nothing has been open and they won't accept it back because it's past the 30 days they just want people's money they don't care about helping children or their parents bank accounts. Add reply
When attempted to return, per agreement via phone order, was told a RA (return authorization) would be sent...however, it was never sent. I have tried to contact this company per phone with no success. Wants to sell product, with no service. When received, product was not what it had promised to be.
IS ABSOLUTELY FALSE IN THEIR PROMISES AND APPROACH.
COLUMBUS, OHIO -- I read the review from earlier and wanted to post because the same thing happened to me. My wife's account was tagged for another payment after they had already received their merchandise before the alloted time. 2 payments came out and after a phone call it will take 2 weeks to post back. Is this bull? They took my money after the fact and it takes that long to get it back? where is the justice? We need to call the owner and stick it to him! simple way to screw consumers.
1 Replies - Latest reply on 03/06/2009Add reply
I am so po'd about this and I'm sending a notice to the attorney general for Ohio.
Simple Way 2 An A
Our child’s grandmother bought this for our daughter from an infomercial. After 3 months dealing with this organization I turned them into the CA Attorney General’s office. There are 2 things wrong ... read full review11 Replies - Latest reply on 10/20/2012
TEXAS -- I ordered this for my child, paying $89.95 per month on my credit card. We received it went thru it and didn't think that it was worth the money for the age of my child. I called to request an RA # to send it back, the gentleman at the company talked to me and said that he would discount it down to a total cost of $120 as opposed to $359.80. I thought about it and said okay. Not once did he tell me that I had to call back and let them know that I was accepting the agreement. They charged my card the first month $89.95, and he said that the next charge would be $30.05. I said fine. I opened my credit card statement and there was another charge on my card for $89.95. I called, and they stated that I was supposed to have called back and told them that I agreed to the agreement to get that discounted price. The supposedly listened to my conversation with the guy and said that I agreed to call them back but I didn't agree to accept the price difference.
How's that for customer service!!! Buyer beware!!! Customer Service isn't for the customer anymore it is for the seller!!
CALIFORNIA -- I ordered this product in October to try to help my son. They said it would be an 89.95 Charge for four months if I kept the program after 30 days, which was fine. I returned the product within the 30 days, it was not worth $400. They have charged my credit card three times for this since it has been returned. I have called multiple times to get them to take the charges off, every time with "we will take care of this". They have not. I have now filed fraud charges with my credit card company. This is a worthless company that is out ripping people off who are trying to help their kids.
1 Replies - Latest reply on 02/19/2009Add reply
Do not do business with them! I have also contacted my lawyer regarding this and starting a smear campaign. Let's shut them down!!!!
SURING, WISCONSIN -- I wish I would have read the reviews before purchasing this product. The exact same thing is now happening to me. We bought the product, followed all the instructions and just weren't happy. We followed all the return instructions as instructed. Trying now to get my money back from this company has not been easy at all. I keep getting the run around. They have already charged me my initial payment, which my product was already returned. Now today they charged me my 2nd payment. Which should have never happened. I'm extremely upset and when I call I get no where. NO Manager to talk to, nothing. They won't give me my money back, I feel like this is a complete scam just for your money. I wish I knew where to turn. I have emailed my bank to see if they can stop payment.
1 Replies - Latest reply on 01/20/2009Add reply
Whatever you do, please please don't purchase this product. You will never get your money back.
BOSTON MA -- I also fell for the ad I heard on my way to work. I agreed to the $12.95 shipping cost & was told if I wasn't satisfied I could return w/in 30 days. I received the product promptly, but after reviewing ... read full review12 Replies - Latest reply on 02/18/2009