Simplicity Sofas - Page 2

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5.0 out of 5, based on 3 ratings and
14 reviews & complaints.

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Superior Customer Service Experience
Posted by on
I recently ordered a love seat from Simplicity Sofas and was exceptionally pleased. The fabric is beautiful and the workmanship is exceptional. Plus it is very comfortable! I cannot say enough good things about the company. My initial contacts, the delivery of the swatches, the ordering, follow up and the finished product has been a superior customer service experience.

     
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Alain on 10/23/2010:
Other people agree with you. They have an A- BBB rating.
Jeff Frank on 01/30/2014:
The difference between a BBB rating of A- or A or A is strictly based on the amount of time the company has been a member of BBB. Simplicity Sofas' current rating is A .
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Great Product & Service
Posted by on
HIGH POINT, NORTH CAROLINA -- The company is Simplicity Sofas and the service was great. They kept in contact with me to let me know the date the sofa would be shipped. It only took a week to receive after I ordered it. The company specializes in furniture that is normally difficult to get into small doorways and small areas. We put the sofa together in less than 15 minutes without tools. It is a nice piece of furniture & comfortable. I highly recommend this company.
     
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MSCANTBEWRONG on 08/05/2009:
Nice review.
Soaring Consumer on 08/05/2009:
It's probably fake. Like the Macy's reviews.
madconsumer on 08/05/2009:
great review.

very helpful.
Anonymous on 08/06/2009:
"It's probably fake. Like the Macy's reviews." To go through life so angry and suspicious of everyone and corporations..... (shakes head) dude, you'll grow up and really be "the 40 year old virgin" just don't be shocked.

I used these folks to buy a small couch for a niece's equally small first apartment - they are a good company.
Anonymous on 08/06/2009:
I love the smell of shill on the morning air.
DebtorBasher on 08/06/2009:
I woke up to the smell of a skunk this morning...but I turned and looked next to me and Stew wasn't even here.
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Finally - A Company You Can Trust
Posted by on
HIGH POINT, NORTH CAROLINA -- I just did business with a company called Simplicity Sofas, who specialize in furniture for small spaces. I'm not associated with this company in any way, and I don't know anyone who is.

Nevertheless, they are one of the best companies I've ever dealt with. Their furniture is fantastic, amazingly easy to assemble, and the one minor customer service issue I had was handled immediately.

I can't recommend this company highly enough. They really are even better than advertised.
     
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Anonymous on 08/04/2009:
Now why would you think that any of us would assume that you are affiliated with the company?
PepperElf on 08/04/2009:
unless he or she really IS...

kind of like a cop going up to bust a drug dealer and saying, "Hey, I'm not a cop! Give me an ounce"... the dealer's going to know it's a cop right away.
BokiBean on 08/04/2009:
Another advertisement. This is getting really pathetic.
tnchuck100 on 08/04/2009:
Oh, shades of Macy's.
madconsumer on 08/04/2009:
great review.

very helpful!!
tnchuck100 on 08/04/2009:
Is your personal moderator watching?
PepperElf on 08/04/2009:
if they are... they're probably pissed right about now
Anonymous on 08/04/2009:
gint, I got to go with the others here and ask why point it out?
jktshff1 on 08/04/2009:
Probably because they read other reviews where a newbie posted something good about a company.
Jeff Frank on 02/01/2014:
I am the owner of Simplicity Sofas. It has been 4 1/2 years since this review was written. In that time period dozens of articles have been written about the company regarding both our unique products and our award winning customer service. The most recent example is http://chiefcustomerofficer.customerbliss.com/2014/01/07/why-simplicity-sofas-is-a-beloved-company/
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A wonderful solution to your small-door-entrance trouble ...
Posted by on
HIGH POINT, NORTH CAROLINA -- The sofas are perfectly wonderful. Once you get the parts out of the boxes, it's 15 minutes tops in assembly. We never could have gotten a conventionally-bought sofa into the basement, through the small back door of our new house. Their product was just the answer we needed.

Our many thanks to Simplicity Sofas for helping us out--and for two terrific pieces of furniture.

     
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User Replies:
BokiBean on 08/02/2009:
Another Simplicity Sofa advertisement.
Anonymous on 08/02/2009:
They learned how to get free advertising via Macy's East.
Anonymous on 08/02/2009:
This is the same outfit that was putting up phony shills about a month ago. If they have to lie to get advertising, how good could the product be?
BokiBean on 08/02/2009:
Yes, it has really made me question whether their product is decent at all if this is the way they promote it..
Ponie on 08/02/2009:
Ya' think? :)
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