Star Empty star Empty star Empty star Empty star
1.0 out of 5, based on 1 ratings and
8 reviews & complaints.

Most Popular | Newest | More Options >
More filter options:
StarEmpty StarEmpty StarEmpty StarEmpty Star
Skechers for Work: Hurt My Ankle
Posted by on
Rating: 1/51
PENNSYLVANIA -- August 13,2012, I purchased one pair of Sketchers for work: slip resistant women's 9.5 size #76492/BLK CHANT "built for work" shoes, from Famous Footwear in Wayne, PA. I attempted to wear shoes at work and had to take them off.

I work for the Hotel Industry and I am a kitchen worker so I thought the slip resistant soles would be perfect for my job. The shoe seemed comfortable to wear when I tried them on in the store, however within minutes my ankle became extremely swore. All I can say is I will never wear or recommend Skechers for work again.
Read 2 RepliesAdd reply
User Replies:
Skye on 08/20/2012:
What is the return policy where you purchased the Sketchers?

You should contact them directly at:

Don't just give up, give them a chance to make things better. They cannot attempt to correct, what they've not been made aware of.

Good luck.
GenuineNerd on 08/20/2012:
Do these Skechers have the Shape-Ups soles? There have been complaints involving ankle, knee, and foot pain involving Skechers Shape-Ups. Some Skechers work shoes do have the Shape-Ups soles.
Close commentsAdd reply
Heel pain
Posted by on
Before I started wearing the Shape Ups I had absolutely no heel pain, but after wearing them for almost 2 years I started having sever heel pain in both feet when getting up in the morning and even after just sitting. Has anyone else had this? I plan on seeing a foot doctor and if they can tell me that this is a shoe related issue I am then going to seek advise from an attorney.
Read 16 RepliesAdd reply
User Replies:
Anonymous on 05/04/2011:
There's been a few complaints on this site about the Skechers Shape Ups
Anonymous on 05/04/2011:
I'd be willing to wager that it is the shoes.

I have the same problem with my newest pair of shoes now (Airwalks) but I am 50 years old as well.
Anonymous on 05/04/2011:
Be sure to come back and let us know what advice the attorney gives you.

My guess: Shoes aren't meant to last more than a few months if they are worn regularly. Two years is a pretty good run. Buy a new pair.

ChuhBaca on 05/04/2011:
I tried on a pair and I could tell immediately that they were not for me. I overpronate very badly. If your not familiar with that term, my arches collapse too far when I step, which torques everything the wrong way from my feet up to my hips. I could tell by taking one step that the Shape-ups did not provide the support and motion control that I need.
People with a neutral step, or even someone with the opposite problem may be fine in them.

If someone that does not have my specific problem tried to wear my running shoes, they would likely begin experiencing pain.
What I'm saying is, most of us don't pay attention to our individual shoe needs. Go to a specialty running store and have them analyze your gait. The problem could be your feet and not the shoe. I hate to see future innovation stifled by lawsuits.
Also, after 2 years you probably wore them out.
Anonymous on 05/04/2011:
I agree with jc. If you wear athletic shoes every day, they should be replaced every 3 months. It's actually better to have two pairs and rotate them every other day. This gives them a chance to dry out between. The soles would definitely not be as cushiony after 3 months.

chu has a good point too. Just because something is "popular" doesn't mean it will work for your particular footwear needs.
trmn8r on 05/04/2011:
An attorney? What legal recourse do you think you may have?

I recently bought a new pair of sneakers, from my usual brand (New Balance). I had three different problems - toe pain, toe nail pain, heal pain.

What I discovered is that I needed a larger toebox. My middle toe on each foot sticks out relative to its neighbors.

I researched the lasts used, and chose a different model. Problem solved. I didn't think of using an attorney, though.

How old are your shoes? If this is the same pair you have been wearing for 2 years, age may be the problem.
Anonymous on 05/04/2011:
I bought Shapeups in the fall. I also have a bad case of plantar fasciitis (heel pain) that I blamed on the Skechers (because I bought them last) but it was actually caused by my Uggs. I washed the Uggs and left them a few days to dry during which my feet felt much better (about 50%). When I put them back on - instant excruciating pain. If you have been wearing them two YEARS, I think you would have had pain earlier but I'm no doc so I can't say for sure. What I have found helps tremendously is putting a piece of surgical tape around the arch of my foot - close to the heel. I do not need it during the day but wear it at night so it doesn't hurt when I jump out of bed. Try it - you will be pleasantly surprised!
Skye on 05/04/2011:
Invest your money in a good podiatrist, and forget the attorney. Find out what's going on with your heel. As people age, the fat in the heels become thinner. All you may need is a good shot of cortizone in your heel, but you won't know unless you visit a podiatrist.

Not every inconvenience is an automatic lawsuit, or requires contacting an attorney. You need a podiatrist, not an attorney.

Good luck~
trmn8r on 05/04/2011:
Skye, it's possible that the advice an attorney would provide is the same as yours (except skipping an attorney).

Maybe that's what the OP needs - a personal advisor. What are your rates, because you seem to be doing a good job so far.
FlShopper on 05/04/2011:
Sounds like your shoes wore out and it's time to replace them. Don't go to a lawyer, just go buy a new pair of shoes.
olie on 05/04/2011:
Plantar fasciitis. The tendon that comes down over your ankle is bugging you.

I had this. I took ibuprofen and stretched my legs/heels before I got out of bed in the morning, which are two of the things you should do.

The problem may be shoe-related, but not the way you think. Different feet adapt to different shoes. Or not. So, yes, your shoes may be contributing to your problem, but because of your feet.

Ditch the shoes, see your doctor, and get better! It took me over a year to be entirely pain-free, using just ibuprofen, diet, exercise, stretching, and shoes that work for my feet. But now I don't have the problem.
Ytropious on 05/04/2011:
Well, yeah. I had to do some market research on these fitness shoes and found out that they increase pain because they stress muscles in your legs. That's how you burn calories, working muscles that aren't usually worked while walking.
Venice09 on 05/05/2011:
I started having heel pain out of the blue. It took me a while to figure out that it was from resting my heels on part of the kitchen chair. I stopped doing that and the pain eventually went away. It took a long time though.

I don't think your shoes are the problem. You would have noticed it sooner. I also don't think worn out shoes would cause heel pain. That's just my opinion based on wearing worn out sneakers all the time. I like them that way.
CrazyRedHead on 05/07/2011:
My husbands podiatrist said that you should replace your shoes about every 3-6 months or when they reach about 300 miles of use. He also doesn't recommend the uses of Sketchers Shape ups or any similar shoe. He said that they change the natural gait of the foot and will cause pain.

I watched a news piece on TV about these shoes and there is no known benefit from walking in these shoes, other than they get people to go walking in them in hopes that they will work. on 06/13/2013:
I,to have worn Skechers for years, but someone told me they were bought out acouple of years ago. now the last pair I bought, an I mean the last pair, my heel hurts so bad, I have touble walking, but how can I prove its from their shoes. it hurt so bad, I cut the heel open to see if something was in thereby mistake, just poor workmenship, but that won't happen again. thank you
limpy on 07/20/2013:
I work retail and walk constantly on the hard concrete floor. I have never had any issues with foot pain UNTIL I bought and wore Skechers Shape-Ups (because I have always wanted them and they were discontinuing them at our store) and my feet hurts so much that I have trouble walking on them at times. There has been some kind of lawsuit against the Shape-Ups (on a mass scale) but I do not know the specifics of the case. I am sure that the Shape-Ups caused my foot pain (I have not worn them for over a year and my feet still have pain constantly) simply for the fact that the pain NEVER existed until I wore them. I guess I will have to spend money and see a Podiatrist to pinpoint the issue.
This is just my own personal experiences and opinions.
Close commentsAdd reply
Nerve pain due to the shape-ups shoes
Posted by on
When I first bought the shoes I was happy, after two months of wearing the shoes because the purchase was made due to my job, I began having nerve pain in my feet. I tossed the shoes out disgusted that I spent the money.
Read 1 RepliesAdd reply
User Replies:
NicoleM on 10/05/2011:
I heard the same from lots of other people. Thanks for the warning!
Close commentsAdd reply
Shape Ups Shoes
Posted by on
My daughter gave me a pair of shape ups for Christmas. I wore them on and off for a year. Then my right foot started turning inward. Now all my shoes are turned inward when I wear them as they conform to the turned in foot. I need help with this problem.
Read 1 RepliesAdd reply
User Replies:
ChuhBaca on 09/08/2011:
Sounds like these are not the shoes for you. The condition you are describing is called over-pronation. The large amount of cushioning in those shoes (I have tried on a pair), allows your ankle to roll in. Check out a running store and have them assess your gait. Sounds like you need a shoe made for stability and support. I recommend Brooks.
Close commentsAdd reply
Self-Destruct Shoes
Posted by on
Foam filler between sole and shoe have turned to a crumble mess sole has let go on both shoes. rubber also dry and breaks off. O sad for a comfortable shoe I love to wear. How do I get replaced?
Read 4 RepliesAdd reply
User Replies:
ChuhBaca on 08/01/2011:
My wife had a pair of Skechers that she loved. With time, they wore out and she was disappointed. She did end up finding the same pair of shoes at a Skechers outlet store. You might also try online like Zappos, since you already know which size fits you.
Anonymous on 08/01/2011:
I had a pair of Skechers that lasted forever (or seemed like it). How old were your shoes when they started falling apart? If they were fairly new maybe if you write to them they will replace them?
Skye on 08/01/2011:
You can contact them here:
Hotdawg on 11/04/2013:
I also bought a pair of Sketchers Shapeups with the super Kinetic Return system. I bought them only last May 2012, ran in the twice before I underwent leg surgery for another issue. so the shoes were unused for 4 5 months while I was going trough rehabilitation. I started using them for general walking and and walking on treadmill to build strength in legs again, I cannot run for another year yet. A couple of weeks ago I noticed that the whole sole was falling apart. I spent over $100 for these shoes.
Close commentsAdd reply
Shape Ups braking down
Posted by on
BAY CITY, MICHIGAN -- I recently purchased a pair of Skechers Shape Up Shoes. I do a lot of walkig, I like the Shoes, but I brought the shoes in March and 4 months latter the inside of the shoe in the back is falling apart. I too went online to the Skechers Website to read about the Warranty. There is none, it stated "as is". I really enjoyed the shoes its too bad that the inside of the back of the shoes are falling apart.
Read 1 RepliesAdd reply
User Replies:
clutzycook on 08/05/2010:
If you email the company, they will usually tell you to send them back to them and they will replace them. For $100 they had better.
Close commentsAdd reply
Industrial steel toe boots
Posted by on
HOUSTON, TEXAS -- I bought a pair of steel toe boots at academy in about 3months ago and the bottom of the shoe lace came apart and took it to academy to get an exchange and told me they could not do exchange because of the wear n tear on the boots, that's what I bought them for, not to have them on my closet. now I have to buy another pair of steel toe boots to continue working,
Read 7 RepliesAdd reply
User Replies:
Anonymous on 11/30/2010:
I do not think any merchant is going to exchange a pair of shoes with 3 months wear and tear on them. I've had a pair of Timberland steel toe shoes for too many years to count. They are pricey but well worth it.
localgod on 12/01/2010:
The retailer is NOT responsible for repair/replacement of manufactured goods outside of their return policy. They did not manufacture the product and cannot return them to the manufacturer. Contact Skechers for the terms of their warranty (if any). Follow the link:
Anonymous on 12/01/2010:
You wanted an exchange because the shoe lace broke? Spend $2.50 and buy a new pair of laces. Or spend closer to $5.00 and get a stronger pair of laces.
momsey on 12/01/2010:
Are you talking about a shoe lace or the lacing that keeps the boot together?
db1105 on 12/01/2010:
Are you talking about the shoe lace to tie you boots or the stitching on the boots? I work outside on the railroad and use Timberland Pro boots. They take a pretty good beating and are comfortable. If it's your shoe lace, buy new laces. If it's your boot stitching, you need new boots. Contact the manufacturer.
clutzycook on 12/01/2010:
Red Wing boots are pretty sturdy, too. I didn't know that Sketchers made steel toe boots. If they're anything like their tennis shoes, they probably wouldn't hold up for a stroll down main street-let alone a hard day (or three)'s work.
Anonymous on 12/01/2010:
I'm not surprised the place you bought them wouldn't exchange them, but you could contact Skechers as was suggested, or you could always take them to a shoe repairman too and I bet they could fix the stitching that's come loose for just a few dollars.
Close commentsAdd reply
Skechers Shape Ups
Posted by on
Love the shoes, except they completely fell apart. The soles have come unglued and there's a hole in the right foot--near smallest toe. Superglue only lasts so long on the bottom. Like I said, love the shoes, but I will never buy them again. I've gotten more wear out of my $13 K-Mart knock-offs than these name-brand $100 Skechers. Too bad.
Read 7 RepliesAdd reply
User Replies:
Anonymous on 11/10/2010:
There have been a lot of complaints about the durability of these shoes...which is disappointing because Skechers is generally a good brand of shoe that doesn't break the bank.

I haven't bought these though, cuz quite frankly they are not very attractive looking. Reebok makes one called Easytones for about the same price and they look like normal runners and have the same effect.
momsey on 11/10/2010:
The same effect being not much of an effect at all! I read that they don't do anything close to what they claim to. The Reetones are nice looking though, and the commercials with all the fabulous butts makes me want to run out and buy them.
clutzycook on 11/10/2010:
I just read an article that says that those shoes aren't any better than normal tennis shoes. Sure wish I had seen that before I shelled out a C note for my Sketchers.
Obsfucation on 11/10/2010:
I don't think they do anything special for my bubble butt, but they are, by far, the most comfortable shoes I have ever owned.
GenuineNerd on 11/10/2010:
I own two pairs of Shape-Ups, including one pair that I wore a lot. I tend to wear down the heels on regular shoes; after several months of wear, my Shape-Ups still show less wear. There is some wear on the edges and the bottom of the sole, but not to the point where the whole heel is worn on one side. Because Shape-Ups have offset heels, they tend to wear longer for me. I've been happy.
me on 03/28/2014:
I purchased Skechers Sport tennis shoes 5 months ago. They are coming apart around the toe and down the sides. Seldom worn and never wet.
Skechers told me to box them, USP them, insure them all at my expense to get another pair. Why should I pay due to their defective product just to get another pair of inferior quality shoes.
Skechers will never get another penny out of me.
Hannah on 11/15/2014:
These shoes were comfortable for about 2 months before the bottoms started to break down and fall apart there's no bottoms left and I only wear them indoors a few hours a week. The bottoms are gone, and melted from a low heat in the dryer. Huge waste of money! Will not buy any more. I've never had good luck with sketchers ever. Nike on the other hand is a great shoe! My mesh nikes are amazing and worth every dollar all $150.00!
Close commentsAdd reply
Top of Page | Next Page >