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Defective Skecher shape ups
Posted by on
I recently purchased a pair of Skechers shape up sneakers. I have worn the sneakers about 10 times. One would think that the sole of the sneaker should not deflate and that is exactly what happened. I went online to the Skechers website to read about the warranty. There is none, it stated "as is" If you have the receipt and the original box you would be able to return the product. Thinking the shoes fit well, I did not feel the need to keep the box or the receipt. So now what, it took me a long time to decide to spend a $100.00 on a pair of sneakers and for what to have the product be defective with no possible way to get my money back or exchange for another product. This is my first and last time that I will ever buy a skecher product.
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Anonymous on 07/18/2010:
From the Sketchers website: "Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you."
Have you checked with your state?
clutzycook on 07/18/2010:
I've noticed that Sketchers don't last as long as other shoes. I bought a pair of Shape-Ups in February. They haven't fallen apart yet, but now that a bunch of companies have come up with cheaper versions of the Shape-Ups (which were knock offs of a $200 shoe by a different company), I'm kind of kicking myself :).
GenuineNerd on 07/18/2010:
I have worn a pair of Shape-Ups for several months, and I am happy with the wear. I am typically hard on shoes, mainly by wearing the outer heel edges out. On the Shape-Ups, the wear isn't as noticeable, since the heels are offset by design. The soles, after a while, do tend to get spongy, especially after wearing them during wet weather, but they do what they're advertised...I have noticed less knee and back pain since wearing the Shape-Ups, and I'd recommend them to others. I also have a pair of Thera Shoes (which are from K mart)-those work just like the Shape Ups, but the soles aren't as spongy as the Skechers. Both the Skechers Shape-Ups (which average $100 or so a pair) and the K mart Thera Shoes (which sell for $36-$40 a pair, but are on sale this week in my area for $19.99) are based on the MBT shoes. MBT invented that sole design, and their shoes typically sell for $250-$300 a pair. Skechers, K mart's Thera Shoes, and others (including Curves and Dr. Scholl's) sell for a lot less, and work the same way by exercising your body and reducing pain while you walk.
Ytropious on 07/18/2010:
"I've noticed that Sketchers don't last as long as other shoes. " THIS is true! I always used to buy Sketchers shoes that are almost like boots, you know, with the big rubber sole and leather outside. They fall apart so bad and become worthless. My mom however has a pair of shape ups because she falls for every marketing ploy ever, lol. She seems to like them though so to each their own.
Anonymous on 07/19/2010:
I absolutely love my pair of Sketchers. One of my favorite pair of shoes that I've owned. Although they are not the new "shape-up" style. Those look a little weird to me, and I'm not sure that I could get used to them.
MDSasquatch on 07/19/2010:
Go buy another pair if you like them that much; wait about two weeks and use your new box and receipt to return the old pair for a full refund.
jktshff1 on 07/19/2010:
MD, no offense, but kind of dishonest isn't it?
MDSasquatch on 07/19/2010:
Only used as a last resort when companies don't stand behind their products and make it very difficult to get a refund when one is definitely warranted.
clutzycook on 07/19/2010:
The only exception to my first statement are the pair of Sketchers hiking boots I bought back in 1999 or 2000. Those things REFUSE to wear out! I would wear them for 5 months out of the year from the age from my senior year of H.S. til my senior year of College. Now my feet are too big for them thanks to the birth of Baby Clutzy, but my husband has been known to wear them on occasion.
jktshff1 on 07/19/2010:
karen on 07/23/2011:
I bought a pair of shape ups five months ago and after a month I started getting severe back pain so I won't wear them again. I did save the box and receipt and want a refund where do I go? I also am interested in formal complaint against the company
Mo on 08/01/2011:
I bought a pr. of Curves Shapers through Avon while in FL. I've worn them almost daily and walk several miles, several days a week. I do like them but the soles are wearing badly. There are holes in several places. Don't think I'd buy them again.
Marcia on 09/02/2012:
I also have a problem with the ShapeUps. The top of one of the shoes is coming apart at the seams. Like those above, I looked for a warranty and found there was none. No more Skechers for me
EJ on 11/24/2012:
I too returned a defective pair of sneakers to Sketchers over 60 days ago, and have not heard anything from them. What a terrible sneaker and service from corporate. Good bye Sketches for the rest of my life. Truly disappointed
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Twinkle Toes Stop Twinkling Soon After Purchase
Posted by on
Rating: 1/51
I purchased a pair of Twinkle Toes shoes for my 7 year old daughter at the beginning of the school year. She wears them to school once a week at most. Six weeks after I bought the shoes, the lights along the side of one shoe would not turn off. About 3 weeks ago one of the lights on the toe of a shoe would not turn off. This morning my daughter was devastated because one of the shoes doesn't light up at all anymore. Are you kidding me? The rest of the shoes have very little wear and tear, and the feature my daughter loved most has already fallen apart? I won't be buying anymore Sketchers; I recommend you do the same.
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Defective Shape ups caused foot pain
Posted by on
A few months ago I purchased the white leather Sketcher Shape ups. They were comfortable at first, then my right foot started hurting and I found the shoe was twisting and turning inward causing me to not walk properly. It got to the point I couldn't walk with these shoes on. I got several my old new balance shoes out and wore them and my foot got better. I have not had foot pain at all since I started wearing my old sneakers. Then I bought a pair of the black Sketcher shape ups thinking they would be better, at first yes, they seem to be fine. About two weeks my right foot started hurting again and it in both shoes the insides felt as if they had deflated somewhat. I am not back in my old New Balance shoes and will never again buy another pair of Sketchers. I was talking with my daughter on the phone this evening and she told me about having to buy a new pair of New Balance because of problems with the right shoe of her Shape Up Sketchers, and lo and behold it was the same issue that I had experienced. Which let me to check online to see if there had been a recall or other problems with Sketcher Shape Ups. Feeling so strongly about having wasted two hundred dollars approximately in Sketchers, I felt compelled to let others know that apparently there is some defect with these shoes.
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Venice09 on 03/30/2011:
Excellent review. Very informative. I would never spend that much money on sneakers, but many people do, and I hope they do their research first. I would definitely contact the company directly and let them know. A lot of people seem to have problems with these Shape Ups.
Anonymous on 03/31/2011:
I love Skechers, but the Shape Ups just look weird and uncomfortable to me, so I wouldn't buy them based on that.

Is there a difference in how the black ones are made vs the white ones, or is it just the color? I'm curious what made you try them again.
emily on 03/26/2012:
I recently bought a pair and I find that I can't wear them if I know I will be walking a lot because the left shoe makes my foot hurt so badly that I have to repetedly stop walking and the right shoe makes my foot go numb.
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Watch Out
Posted by on
I bought 2 pair of Sketchers for $109.00 each. I really like the fact that my posture really improved. After about 6 months I started noticing pain in my left knee, so I watched the video to make sure I was positioning myself to walk correctly and I was. I bought flat shoes and wore them for about a week, with NO knee pain!!!

I am very disappointed in the making of these shoes, I think they did not get the formula correct..,
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Anonymous on 05/11/2011:
Second complaint that I have seen here recently.
As stated on the other complaint, "one shouldn't where the same pair of shoes on a regular basis over three months."
ChuhBaca on 05/11/2011:
Also, after trying on a pair, it seemed to me that overpronation is greatly exaggerated with these shoes. That would definitely cause knee pain (just do a search for "runner's knee").
Anonymous on 05/11/2011:
Any shoe that goes against one's normal posture can't be good for you.
Anonymous on 05/11/2011:
I will not be trying these shoes based on all the negative reviews I've read on here
Skye on 05/11/2011:
It's all a gimmick. You are causing harm to your skeletal structure. You are throwing off your gait, and will have issues down the road. I've said this before.

Thanks for sharing your experience.
madconsumer on 05/11/2011:
many people have purchased them, and found them very good to wear with zero issues.
Anonymous on 05/11/2011:
Care to post a few of those praises, Mad?
Anonymous on 05/11/2011:
I agree with Skye. I've read too many articles about potential injury wearing these types of shoes, like strained Achilles for one. There's also no proof of any health benefits by wearing these shoes - the benefit is that typically if someone buys them, they end up walking more, and walking more is good for anyone, regardless of the type of shoes worn.
Anonymous on 05/11/2011:
Well there may not be a health benefit for the people wearing the shoes jc, but there is a benefit for others who see someone wearing these shoes. Laughter is the best medicine.
Skye on 05/11/2011:
Yes, just what the doctor ordered.
Skye on 05/11/2011:
I tried on a pair, and they were so uncomfortable. They made me feel off balance, and hurt my feet.

I'll stick with my Avia's. Best sneakers I've ever owned, and they are a reasonable price of $59.00 bucks.
Anonymous on 05/11/2011:
Haha Ript..every time I see these in the store I laugh out loud, and I am a Skecher fan...but there's no way I'd be caught dead walking around in a shoe that looks like it was made for men that suffer from SMS.
Skye on 05/11/2011:
SMS = small man syndrome right JC?
Anonymous on 05/11/2011:
That's right, Skye. ;)
PaulaJ on 05/11/2011:
After reading the reviews on these sneakers, I will stick with my New Balances, they give great support to my feet and ankles. What has me worried is that my 14 y.o. niece wears those Sketchers and I wouldn't want anything to happen to her feet at such a young age. I think I will point these reviews out to my sister.
Betty on 05/17/2012:
I am now seeing a chiropractor because of severe back, knee and hip pain. On my second visit, I was wearing Sketchers...for some reason I stopped wearing them after so much pain a few weeks ago. The Doc asked me how long I had been wearing the shoes and I told him a kitm since I purchased them, which was over two years ago. He suggested that they just may have a lot to do with some of my problems. Last night, while watching the news, I learned about the problem with Sketchers sneakers so thought I'd go online to learn more. Well here I am, and just to let you know, my gait has been hip and knees, as well. It will take a lot of treatment to hopefully get me so that I can live with moderate pain instead of the horrific pain I have been going through for so long. Why didn't I go to a doc sooner, you ask? Well, I have been seeing docs but for other medical reasons and I thought my age was more of a factor than anything else. If my chiropractor had not mentioned that Sketchers may be a part of the problem and I had not seen the news on TV, I probably would never have put the two together...all my pain and the so called wonderful Sketchers. I wish I had known earlier.
JP3 on 06/30/2012:
My Sketcher Shape ups have been a life saver.
I suffered from extreme neuromas and plantar faciatis and could hardly walk until I got my Shape ups two years ago. I wear them every day even to play golf. I am sick I cannot find a replacement for my original style. PLEASE BRING THEM BACK!!!
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Good, quality shoes.
Posted by on
Just because the majority of posts on this site are negative, I like to try to balance it out a bit.

I'm on my second pair of Sketchers shoes in three years. My first pair I paid $40.00 for and wore for two years. When they started looking a bit worn, after about a year and a half, I got my second pair. I've been wearing the second pair now for about a year and a half, on a nearly daily basis. They still look as if I bought them only a few months ago. I'm impressed that a $40.00 shoe would hold up as well as they do.

If you're looking for a (relatively)cheap, good quality shoe, get yourself a pair of Sketchers. I'm pretty sure my next pair will be as well.
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Principissa on 11/30/2007:
I buy Sketchers for the kids. They hold up awesome. I only buy one pair a year for each of them.
lobo65 on 11/30/2007:
I have two pair myself, and like them as well.
heaven17 on 11/30/2007:
Love Sketchers!
Anonymous on 11/30/2007:
The "mileage" you get out of a pair of shoes depends on how much you walk and use them. VH.
Anonymous on 11/30/2007:
I like my Sketchers too.
Justusryan on 12/01/2007:
I use my Sketchers everyday for two years now and paid $30.00 for them. They wear very well and look good still!
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