NEW YORK, NEW YORK -- I enjoyed this site and spent much $$ for years. However, if you have a problem...forget it! They do not answer direct emails, they do not get on the phone when you call (212 355-3660). I purchased about 10 items separately, recently. I paid $20 for shipment of each, and the postal cost was about $2.34 per item. I had one sent directly from them across country, rather than to me. Instead of shipping separately to me as paid for they sent several together, deciding THEY had that option (I wanted the separate boxes and, besides, had paid $20 each for shipment and if they were to combine then I felt justified in getting some postal money back. As for item across country, they combined with other items to me and I had to re-pack and to take to FedEx and pay to ship again. They profited handsomely from me. They are a poor company to do business with if you have any problem whatsoever.