I won a "2 Night Stay for 2 at the Paradise Island Harbour Resort" in the Bahamas on June 16, 2007. I have been trying to collect on it since then but no one answers emails, customer service calls, or responds in any format. I can not collect despite repeated phone calls, emails, etc.
1 Replies - Latest reply on 08/22/2007Add reply
This auction was part of a Caribbean Hotel Association Charity Auction. I emailed them and they also did not respond.
Purchased a package on Saturday as the winner/highest bidder for the item. Paid for it immediately. Saturday evening passed. All of Sunday passed. I attempted to find a contact number to the customer service to no avail, just a fax number. Monday morning and afternoon passed. Finally, on Monday evening, I get an email that the package I purchased on Saturday WAS SOLD OUT. And, that they could offer me a package to a different play in September. Never mind that the item was originally for today's performance. And, I won and paid for the item immediately. No compensation was offered. Just a refund or wait until September and see a Play that I am not interested in nor did not bid for.
1 Replies - Latest reply on 08/13/2007Add reply
Be cautious before your purchase. This was my first and last time using this site.