CHARLESTON, WEST VIRGINIA -- I booked a Sleep Inn and I typically don't stay at Choice Hotels and I never will again... is this common place?? I did not realize that my room was a PRE-paid room... it did not specify it was at booking but my cc has already been charged and I had to cancel due to a change in travel plans and I see that I might have to wait 28 days to get a credit.
This is absurd. I have never had a room charged to my CC unless I specified a Pre-pay and no cancellation prior to even staying at the hotel. This just seems WRONG to me... They can take my money even before or if I am NOT staying and take a month to get it back to me. Wrong is not the word I would like to use!!
NASHVILLE, TENNESSEE -- I will say one thing about this Hotel. The room was clean here, but the bathroom door was broke. My husband tried to pull it out and jammed his fingers. Wow! Do you think they helped? No, they gave him a screwdriver. He did it himself. Also, when we first pulled up I said "Wow, they have a lot of skunks here." It was skunk alright, skunk weed! The guys who worked construction was smoking a blunt out in the parking lot. I said "Wow," that was a red flag for us to leave, but we didn't we figure we would stay, it's going to be alright. Guess what, it's not!
The desk clerk told me it was downtown - guess what again? - in the hood. Don't get me wrong, the White House is in the hood. That's nothing, but don't lie to me about were you at. Breakfast: rotten banana, cold decaf coffee and rotten service. If you want a hot breakfast, only on request. Isn't that something?
My advice to you is, you can listen but you could go and check it out. You might not have a problem like we did, but I will say this, of all the Sleep Inns we've stayed in, this is the worst! I will never stay there again and I almost forgot they were having a Barbecue in the back of the building. Here is another WOW, this hotel is not for me.
PRINCETON, WEST VIRGINIA -- We were moving from NY to SC and stayed at this hotel, in the am when we woke someone had broken into the moving truck. After we reported this to the front desk the women laughed at us. Yes seriously with a smirk on her face saying there was nothing she could do about it. Yeah right I am forwarding this complaint to the Better Business Bureau.
After calling the 800 Choice Hotels and complaining they said that "wasn't their problem" so don't stay at any Sleep Inns especially this one because your stuff will be stolen!!! Disrespectful and bad customer service, then there was no internet as promised to boot, has anyone else had a problem with stealing and disrespectful employees? I am not recommending this to anyone.