LEEDS, ALABAMA -- Earlier today, I went to the Sonic where I live and ordered a chicken strip dinner. I usually do not eat in my car but was strapped for time so I pulled in to a carhop spot. My lunch was about $8.00 (usually I only pay $5.00). However, I got 2 entire meals worth of food. I was already pleased with this.
Then, about 5 minutes later, as I was eating my lunch, there was a light knock on my car window. I roll down the window only to find a friendly genuine smile as the carhop asked if I needed any additional condiments! Thank you Sonic in Leeds, Alabama for wonderful service!
HUMBLE, TEXAS -- On 1/31/08 I stopped at Sonic at approximately 3 pm. I ordered 2 jalapeño burgers, a large order of onion rings and 2 Route 44 cherry limeades. They said the total of the order was $16.65. According to the menu jalapeño cheeseburgers were 4.49 each - 8.98. The large order of onion rings are 1.49 each. So far the total should be $10.47. Adding the Route 44 limeades at $1.89 and being happy hour, should have been 2 for 1.89. Total for order should have been $12.36 plus tax. Tax is 8.25%. So total should have been totaling $13.38.
The girl that brought me the order said that I got a combo, which I did not order. I got a discount of $1.36 for combo and she said I did not get Happy Hour price because I had already gotten a discount. I did not order a combo, I ordered 2 jalapeño cheeseburger and a separate order of large onion rings. I feel I got cheated out of $3.27, which goes better in my pocket than theirs. I will think twice before I go back to Sonic and I will surely tell my friends and coworkers.
I was just at the Kingshighway Sonic in Saint Louis and I sat in the drive through for over 5 minutes with no one responding to me to take my order. I finally gave up and drove off furious. To make it even more worse there was 5 employees all talking when I drove past in the window. Terrible service!!
The Sonic drive-in in Bethany, Oklahoma (off Rt. 66) charges me for two orders every time I go through their drive through. This is the third time this has happened to me here, I won't be going back to that one. The charges are not duplicates, they have different unique numbers on my bank statement. They are charging me for my order and for another order. If you are handing your card to someone, watch your bank statement. I guess you just never know....
MEMPHIS, TENNESSEE -- During the cold months of last year I very much enjoyed the Hot Lattes that were offered for sale. I can understand taking them off the menu during the summer months but it would be great to have them back now that the weather has turned cooler. I am a frequent customer and would like for my voice to be heard!
WICHITA, KANSAS -- While I do understand that Sonic Drive-In restaurants are not garages they do deal with people in cars, cars sometimes don't start and they should have someone there who can help and not just ignore or be rude to a stranded motorist. Especially a CUSTOMER! Keeping a pair of jumper cables and hiring at least one adult isn't too much to ask, is it?