The Fees Game
On Friday I had a total of $1,750 available in my account. On Saturday I used $1,570. That leave $180 left over. On Sunday I deposited through their ATM machine CASH (Key Word Here) for $1,100. On Sunday ... read full review12 Replies - Latest reply on 03/15/2010
Not Your Neighborhood Bank
ARLINGTON, MASSACHUSETTS -- I have been banking with Sovereign for a few years. For the most part I had been quite happy with the bank and their services, many of times the "courtesy" of allowing an account overdraw has saved my ... read full review9 Replies - Latest reply on 09/18/2013
Harassment from bank tellers
I have a business checking account with this bank. For over a year four particular bank tellers have harassed me every single time I walk into this one branch here in town. They either try to sell me ... read full review37 Replies - Latest reply on 02/04/2009
Poor customer service
YORK, PENNSYLVANIA -- Sovereign has terrible customer service. We had IRA's, money market accounts and checking accounts worth $250,000 from an estate. My sister, also an exec also has her personal accounts there. They ... read full review
Lets File Class Action Suit
BOURNE, MASSACHUSETTS -- SOVEREIGN ADVERTISEMENT;
"Using your Sovereign CheckCard or ATM Card is faster and easier than writing a check, plus you don’t have to show your ID and you won’t run out of checks at an inconvenient ... read full review8 Replies - Latest reply on 02/04/2010
AVOID SOVEREIGN BANK!
STATE COLLEGE, PENNSYLVANIA -- I have never dealt with a bank as bad as Sovereign Bank. I deposited a little under $100,000 with them in a CD. They told me that to get the rate, I had to open a checking account for $10. I said fine, ... read full review4 Replies - Latest reply on 01/27/2010
Worst Bank Ever
This is officially the worst bank I have ever dealt with in my life. They will charge fees at any possible opportunity, even after details have been taken care of. Their customer service representatives ... read full review3 Replies - Latest reply on 11/19/2010
This company is out to make as much money of you as they can. I had a direct deposit pending and a check that I wrote. They appeared the same day in my account. Well I check the next day and I was ... read full review4 Replies - Latest reply on 06/17/2010
EAST HAVEN, CONNECTICUT -- I started a loan modification application with them back in September 2009 through a third party. Four months later, my loan modification was approved. One day later, their attorney filed foreclosure papers on us. Two days later, the action was filed in court, and the 2nd mortgage company sent a letter on January 29, 2010 (which I received on February 4, 2010), but they had already filed an appearance in this case.
I am completely baffled how a bank could approve a loan modification and foreclosure at the same time? Has anyone dealt with this? My loan modification agent keeps telling me this is all par for the course, but we will now incur a $300 filing fee in court; about $200 in Marshal's fees, and who knows how much in attorneys' fees since now two attorneys are involved. Our loan modification agent tells me that the attorneys' fees can go on the end of the loan, but what about the 2nd mortgage attorneys' fees?
This is ridiculous, so I finally wrote a letter to the 2nd mortgage company, cc'ing the attorneys.
I am dealing with Sovereign Bank for a home loan and they SUCK.... they are highly unprofessional. No matter how many times you call them for follow up they will never return your call. They have no idea what customer service means... thats pathetic.... I locked in a rate for certain APR and they came up with higher rate than I locked in just 2 days before my closing and when I ask them to fix it, they give me lousy reasons and they don't fix it and apparently I have to pay the price... It takes forever for them to process the loan...
1 Replies - Latest reply on 07/23/2010Add reply
Nobody in the Dept answers their phones, they don't care about the customers at all... NEVER EVER GET A HOME LOAN FROM THEM!!!!! If you are with sovereign you are in trouble.....
DALLAS, TEXAS -- [snip] What a bunch of rude people. I have had my loan for about three years and this is the first time I am behind by 2 weeks. I read there notice on late payment and they say give us a call and we can ... read full review19 Replies - Latest reply on 12/19/2008
Sovereign Bank Checking Account
READING, PENNSYLVANIA -- I opened a personal checking account at my local Sovereign Bank sometime around September of 2004. The reason for opening this account was because I was considering selling a few things on e-Bay and ... read full review5 Replies - Latest reply on 02/08/2008
MASSACHUSETTS -- I washed my hands of that bank almost a year ago after a couple of rotten things the corporate offices did. To be fair, people at the branches are really good but their hands are tied by the higher ups. I closed a personal checking and savings as well as a business account and business line of credit.
A couple of weeks ago I get a bill for $250 for the yearly few on the line of credit (btw, Rockland Trust and most local banks are just $100). So I dropped by a branch and explain it to the manager. He agrees that it's total BS and calls the corporate offices. The guy on the other end tells the manager that the customer (me) needs to pay it right away since its past due and won't do anything to resolve it.
Just a warning to anyone that deals with Sovereign bank or plans to, these guys don't give a flying you know what about customers
BOSTON, MASSACHUSETTS -- I thought Wells Fargo was the worst bank till I moved to Boston and switched to Sovereign. Since then many of my money transfers have taken more than a week to arrive AFTER the sending bank had said the sending process was complete. They're understaffed. I spoke to a manager who told me my money was available for withdrawal after I had already been denied a cashiers check. Upon arrival, I was told I hadn't received my money.
On an unrelated note, Sovereign banks are hard to find and close VERY early. To put it plainly, they suck. I signed up because they were on several lists for being "best for college students" but if they're assuming that college kids don't transfer money, or withdraw money from banks past 4 they're mistaken.
SALEM, NEW HAMPSHIRE -- Sovereign Bank is like a clown car of inept people. We arrived to close on an equity loan only to be told that they did not have a notary on site and we would have to travel to another town. Could they ... read full review1 Replies - Latest reply on 06/08/2013
I have been attempting to transfer money between accounts in Sovereign for an hour and *just* found out that they are doing system-wide maintenance. The bank did not deem it worthy to give any sort of notification about a maintenance that will take down their entire system, and their telephone banking actually says that the maintenance will not be starting for another 8 hours. On top of it, I was on the phone with their customer "service" for over 30 minutes before they would let me speak with a manager about this. The CS person I spoke with even threatened to hang up on me when I asked to speak with the manager right away. Seriously? I promise I will be shopping for a new bank *very* soon.1 Replies - Latest reply on 05/21/2012Add reply
I signed up at the bank for a Student checking account that includes a debit card.
6 Replies - Latest reply on 03/16/2012Add reply
I deposited my first check and was told my debit card would be here in 2-5 days. IT IS NOW SEPT. 14 and I have NO access to my money.
I called yesterday and she told me my card was sent out on the 8th. That is absolutely ridiculous.