The Fees Game
On Friday I had a total of $1,750 available in my account. On Saturday I used $1,570. That leave $180 left over. On Sunday I deposited through their ATM machine CASH (Key Word Here) for $1,100. On Sunday ... read full review12 Replies - Latest reply on 03/15/2010
EAST HAVEN, CONNECTICUT -- I started a loan modification application with them back in September 2009 through a third party. Four months later, my loan modification was approved. One day later, their attorney filed foreclosure papers on us. Two days later, the action was filed in court, and the 2nd mortgage company sent a letter on January 29, 2010 (which I received on February 4, 2010), but they had already filed an appearance in this case.
I am completely baffled how a bank could approve a loan modification and foreclosure at the same time? Has anyone dealt with this? My loan modification agent keeps telling me this is all par for the course, but we will now incur a $300 filing fee in court; about $200 in Marshal's fees, and who knows how much in attorneys' fees since now two attorneys are involved. Our loan modification agent tells me that the attorneys' fees can go on the end of the loan, but what about the 2nd mortgage attorneys' fees?
This is ridiculous, so I finally wrote a letter to the 2nd mortgage company, cc'ing the attorneys.
Lets File Class Action Suit
BOURNE, MASSACHUSETTS -- SOVEREIGN ADVERTISEMENT;
"Using your Sovereign CheckCard or ATM Card is faster and easier than writing a check, plus you don’t have to show your ID and you won’t run out of checks at an inconvenient ... read full review8 Replies - Latest reply on 02/04/2010
AVOID SOVEREIGN BANK!
STATE COLLEGE, PENNSYLVANIA -- I have never dealt with a bank as bad as Sovereign Bank. I deposited a little under $100,000 with them in a CD. They told me that to get the rate, I had to open a checking account for $10. I said fine, ... read full review4 Replies - Latest reply on 01/27/2010
I have been banking here for the last 25 years and I have yet to incur an overdraft fee. You know why, cause I balance my check book, I have overdraft protection, I read the account disclosures and know when my funds are available, I know everyone at my local branch and they know me.
2 Replies - Latest reply on 01/18/2010Add reply
They are very customer service oriented and ask for my business. They suggest products to me which are very helpful.
COLONIA, NEW JERSEY -- About a year ago, I opened a no fee, low balance required checking account at Sovereign Bank.
4 Replies - Latest reply on 01/18/2010Add reply
Recently I discovered my account has been debited $12 every month for a so-called inactivity fee. How low can a banking institution possibly go?? If the bank was dissatisfied with my non-usage of my checking account, should they have not closed it and return the balance?? This is paramount to outright thievery! Let the depositor beware!
PENNSYLVANIA -- Sovereign is the worst bank ever. Do not lend them money so they can screw you. You think you can keep your finances straight and not incur any service charges?! Think again! No matter how careful you're, they'll find a way/mistake to get money out of your account. Over-drafting, debt card fee, inactive fee, over active fee. You name it. This bank gives the term "bank robbery" a whole new meaning.
1 Replies - Latest reply on 05/25/2009Add reply
And what kind of service do they offer any way? Their customer reps are rude and ill informed, often giving me wrong information. Once I spoke to a representative who loudly yawned on the phone.
I am dealing with Sovereign Bank for a home loan and they SUCK.... they are highly unprofessional. No matter how many times you call them for follow up they will never return your call. They have no idea what customer service means... thats pathetic.... I locked in a rate for certain APR and they came up with higher rate than I locked in just 2 days before my closing and when I ask them to fix it, they give me lousy reasons and they don't fix it and apparently I have to pay the price... It takes forever for them to process the loan...
1 Replies - Latest reply on 07/23/2010Add reply
Nobody in the Dept answers their phones, they don't care about the customers at all... NEVER EVER GET A HOME LOAN FROM THEM!!!!! If you are with sovereign you are in trouble.....
Not Your Neighborhood Bank
ARLINGTON, MASSACHUSETTS -- I have been banking with Sovereign for a few years. For the most part I had been quite happy with the bank and their services, many of times the "courtesy" of allowing an account overdraw has saved my ... read full review9 Replies - Latest reply on 09/18/2013
Do Not Use This Bank
MASSACHUSETTS -- I opened an account with Sovereign a couple of years ago, the first issue I had with them is I had an automatic payment come out before it was supposed to and it put me into overdraft by 3 or 4 dollars. ... read full review3 Replies - Latest reply on 03/04/2009
Harassment from bank tellers
I have a business checking account with this bank. For over a year four particular bank tellers have harassed me every single time I walk into this one branch here in town. They either try to sell me ... read full review37 Replies - Latest reply on 02/04/2009
Everything They Suck
19607, PENNSYLVANIA -- #1--I have a mortgage with them I gave half my mortgage payment and then in 2 weeks gave the other half well they would not accept the first half as towards my payment they applied it towards my principal ... read full review5 Replies - Latest reply on 12/31/2008
DALLAS, TEXAS -- [snip] What a bunch of rude people. I have had my loan for about three years and this is the first time I am behind by 2 weeks. I read there notice on late payment and they say give us a call and we can ... read full review19 Replies - Latest reply on 12/19/2008
METUCHEN, NEW JERSEY -- Sovereign Bank gives an overdraft for everything and refuse to reimburse you even if it's not your fault. I had made a purchase over the internet and the company had triple charged me. I had asked the bank if they can at least take the overdraft charges off my account while I wait for the reimbursement from the company that triple charged me and Sovereign said no. Even though they saw the company had triple charged me they refused to reimburse me for the 3 overdraft fees. They are thieves and they need to be closed down. Makes you want keep your money stuffed underneath your mattress away from banks.
7 Replies - Latest reply on 12/02/2008Add reply
Please do yourselves a favor and if you even think of opening an account with them, don't do it.
Not giving a customer proper notice
ALLENTOWN, PENNSYLVANIA -- I have a premier checking account with Sovereign Bank. They tell me they sent out a notice in the June Statements to all customers about the changes that would go into affect on September 15th. The changes ... read full review8 Replies - Latest reply on 09/24/2008