I was in Ohio for a short vacation for my elderly parents. April 4, 2009 we were leaving to head back to our home state. At 5:15am I stopped at the Speedway in Pickerington, OH on I-70 and Brice Rd. I took a T-Mobile rebate card into the station to put $40 of gas in my car (they do not work at the pumps). I swiped the card and I told the cashier the amount I wanted and she said the card didn't work. I went back to my car to get cash and took her $40 cash. I went back out to pump it but the pump wouldn't reset. I walked back in to complain and was told by another person sitting behind the counter to go back out, put it all back and it would reset. I did and it didn't. I got very frustrated and decided to go back in and get my cash and take my business down the road. I walked in and the cashier handed me $20 and a receipt.
I told her I hadn't yet pumped a drop of gas. She said I did and I had $20 change coming back. I asked her to come out and look at my gauge and the other woman told me they didn't care about my gauge that they would go by their machine. I was sooooo angry that I grabbed the $20 and receipt and left and went down to the next exit and put $40 of gas in my gas tank. Now my car won't EVEN hold $60 of gas. I figured I'd been scammed and thought to forget it eventually until I took out my card just recenlty and decided to check to see if I still had the full amount available and it showed that I'd purchased $40 of gas at that Speedway! I contacted the Store Manager and he was very defensive stating that he wasn't there and didn't know and that I was wrong and he asked the gal whose name was on the receipt if she remembered it and she said no and so here I sit out $60 by being scammed by what was two and now seems to be three employees of Speedway Store #09271.
I am still filing a dispute with the card company, but have no hope of resolving this. These are the types of people we are living with now days. ALWAYS GET A RECEIPT FOR THE CASH YOU ARE HANDING A CASHIER BEFORE PUMPING GAS. I learned the hard way.
Was this review helpful?YesNo
Read 1 RepliesAdd reply
Close commentsAdd reply
Limit on Gas - Are you KIDDING ME
Posted by Kelly on 2009-12-28
I've experience my first let down from Speedway Gas Station. I'll admit I'm not a speedy rewards customer - I'm a pay the full price customer. I was preparing for my Christmas travels and thought it was a good idea to fill up the night before my trip. I pull into Speedway just as I have done for years.. Wouldn't that at least make me a LOYAL CUSTOMER? I use my debit card to purchase my gas almost every single time. So, on this winter cold day. I begin to pump the gasoline into my driving machine. All of the sudden I hear (thump) I look over and the pump as stopped on $20.00, hmmm wonder what the deal is. I notice on the screen that I have reached my limit. Okay a little WTF might have passed my lips.. I was furious. This has NEVER happened to me. There was plenty of money in my account!!!! So, I put the nozzle back on the hitch thing (wish now I would've just left it laying there)... but again I was loyal and true - I couldn't do that..
So, I drive off to the nearest BP gas station and wouldn't you know it I was able to fill up my car and pump more than $20.00 into it. So, Speedway I'm shouting it out to the world. You've been very bad, and I have now decided to become a loyal customer of your competition.