I used to use this service a lot until I noticed that I had pretty much tried all their phone cards to the Philippines and none of them worked the way they should. Problems ranged from difficulty connecting and when I am able to connect neither the party I was calling as well as myself (caller) could hear each other. When I finally did get a hold of someone in customer service they claimed they have not received any complaints, I just said maybe because its almost impossible to get anyone via phone or email. Take my advise, don't buy fromthis company.
Was this review helpful?YesNo
Terrible quality, service and performance
Posted by H.A. on 07/19/2009
This company charged me over $300 during the last 6 months for services that very rarely work. I selected automatic recharge option when I ordered the phone card. They have been charging my credit card even though I have not been getting the service. They can hear my voice on the other side but I cannot hear them. Even though I cannot benefit from the call I still have to pay. When I called the customer service they told me that I have made calls and did not offer reimbursement. I got on the internet site and stopped the recharge. I still have balance on the phone which is fastly dwindling away while I still cannot hear anything other than rare occasions.
I will never use this service again and do not recommend it either. If you asked me last year I would say definitely go for it, but during the last six months they are turning into a scam.