Spirit Delivery - Page 2

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1.0 out of 5, based on 9 ratings and
14 reviews & complaints.

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Horrible
Posted by on
Rating: 1/51
BURLINGTON, VERMONT -- Odered appliances from Home depot. Three separate occasions late on delivery time for first two. Never delivered this last time, now have to wait a week! To get it delivered! Again! Awful to deal with!
     
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I Don't Know These People Stay in business...
Posted on
Rating: 1/51
BENSALEM, PENNSYLVANIA -- This is probably one of the least courteous, incompetent, tasteless people I've ever had to do business with. On two separate appointments, the installers have failed to show up for unknown reasons. The only response Spirit has for me is to reschedule. This is for a business, and FAR from unacceptable. I certainly hope Home Depot gets the hint that they should hire another company for delivery and installation. I am livid, and based on the other complaints listed here, I am sure others are too.
     
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Pathetic Company
Posted by on
Rating: 1/51
ATLANTA, GEORGIA -- The worst delivery company I've ever delt with. No choice in delivery times for the customer (even though they told me they could confirm a time to reinstall a faulty product) yet they can be late? Really? They've never heard of customer service and GE doesn't care either. Avoid the combination of GE and spirit at all cost.
     
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Ask As You Buy
Posted by on
NEW JERSEY -- I read a review from a woman from NJ. She had complained about a company not being able to get her product to her in the time frame she wanted. She needs to consider one or two things before she comments.

1. For a company to be profitable it needs to do deliveries as they are most cost effective. A company such as Spirit cannot do 3 or 4 hundred delivers a day and have every customer tell them when and what time they want it. If that was the case it would cost in the neighborhood of $450.00 per delivery. If that was the case no one would be able to afford it.

2. If the women would have listened when she purchased at Home Depot they do explain that it is a 4 hour window and they will be called the night before to give them that time frame. It is also written on the paperwork.

I today’s day and age everyone is so important that they are the only customer! They want it our they will well you know the story. No one can every look inside themselves and understand that the world revolves around them
     
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User Replies:
Anonymous on 03/17/2009:
Good to take into consideration. VH
GlitteringFirefly on 12/08/2009:
Finally, a customer that understands how things work!
old fart on 12/08/2009:
Hey! the world DOES revolve around me!
DiggyDog on 06/09/2010:
We have had a completely terrible experience with Spirit Delivery and we do not think the world revolves around us. They have been to our house 4 times so far and the dish washer is still not installed correctly. In addition, we have had a local plumber come out and a representatvie fro LG. They say the thing is not installed correctly. The last time Spirit came out the employees were wearing GE name tags but the paperwork they left said Spirit. They, of course, said that the installation was right, even though we showed them pictures of our dishes with food particles form the garbage disposal all over them. The dishes are comign out dirtier than when they went in and the morons at Spirit say there is no problem.

Maybe we bought a dish dirtier by mistake...

jimw_023 on 12/14/2013:
Bad karma with the Spirit company, I wouldn't let them deliver a dog house. The management is terrible and their follow up is dismal. HD and the other big box stores should wisen up, and either get a team over there or find another company to install.

Some of their installers are great but few and far between.

Not a pleasant experience with Home Depot because of the bad installs and lack of response. Also, Spirit is a major GE appliance warehouser, their company should straighten up their act.
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