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Sprint Nextel

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230 Reviews & Complaints

Company Contact Info
Contact Info: 2001 Edmund Halley Dr. | Reston, VA 20191 | 703-433-4000 | www.sprint.com

Top Customer Complaints & Reviews:

I have had problems with their ridiculous foreign customer service just like others have. I have been given wrong information numerous times.
My email says it all: Mr. Forsee and Sprint - Surely as the CEO you have better things to do than field emails like this.
Looking over the other complaints about Sprint and their contracts, I no longer feel alone.


Latest Reviews:

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Misinformation
VIRGINIA -- My contract with Sprint was supposed to end in May 2012. We talked to one of the representatives in a mall and asked her about ...
-- Complaint Posted by Bethts01 on 04/23/2013

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SS = Sprint Sucks - Sprint cell phone service
PORTLAND, MAINE -- If Sprint is similar to other carriers (I've been with them for better than 8 years) we should all call for federal regulation ...
-- Complaint Posted by Steve04104 on 04/22/2013

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Worst Company Ever!!! - Evo Smartphone
MIAMI, FLORIDA -- When first visiting Sprint the treatment was good and professional, although after signing their contract any and all complaints ...
-- Complaint Posted by Augieedogie on 04/21/2013

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Horrible Phone Service - Sprint Cell -- Complaint Posted by Mighy on 04/13/2013

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I LOVE SPRINT!! - Sprint Everything Data
I love Sprint! I have had Sprint (previously Nextel) since 1999. The CS folks are super--almost every time I have called about ...
-- Compliment Posted by Anniepeckoscia on 03/07/2013

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Dispicable Customer Service
LAS VEGAS, NEVADA -- I recently was unable to resolve an issue with Sprint after being told they would take care of it only to get told later that ...
-- Complaint Posted by Mgiles on 03/05/2013

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Lied To - Brio Kyocera Cell Phone
LONDON, KENTUCKY -- 2/21/13 09:30am starting to have trouble sending text messages, began to receive (error) messages (failed) network not responding, ...
-- Complaint Posted by Danella.watkins on 03/03/2013

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Refuse to Cancel Early Termination Fee - Customer Service
HATTIESBURG, MISSISSIPPI -- In Oct 2012, I put 2 phones on my account, one of which was to be a "hardware swap" with an IPhone. In Nov, when I got my bill, ...
-- Complaint Posted by Thumper743 on 02/14/2013

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Got HUNG UP on 6 Times? Terminated my service after over 10 YEARS!!!!!
Sprint has no customer service. I was a customer for over 10 years, paid my bill faithfully, all I had was just regular cell ...
-- Complaint Posted by Captjackl on 01/30/2013

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Sprint Sucks - Sprint As A Whole
CONNECTICUT -- Sprint is absolutely ridiculous, charging an arm and a leg for poor cell phone reception and faulty equipment. Never have I dealt ...
-- Complaint Posted by Jasong07152010 on 01/25/2013

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Cancellation and service - Wireless Internet
PITTSFIELD, MASSACHUSETTS -- The worst high speed internet, topped by not being able to cancel my service. When I told the operator I was recording what she ...
-- Complaint Posted by Romanagalvao on 12/05/2012

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Nextel Service - Poor Quality
NEW YORK, NEW YORK -- I've been a Sprint Nextel customers for about 8 years. Long time ago Nextel was the best phone in the Market, the "push to talk" ...
-- Complaint Posted by Andre799 on 11/27/2012

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Sprint HQ Runs Out of Phones and Provides AWFUL Customer Service - Sprint S Galaxy III
KANSAS -- I waited 15 minutes to talk to a Sprint Associate at the Sprint store on the Sprint Worldwide Headquarters Campus, to have him ...
-- Complaint Posted by Tellitino on 11/24/2012

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3 G Service -- Complaint Posted by Garystuber on 11/16/2012

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Nothing but problems from DAY ONE!! - Used Phone Problem, Service Problem, Constant Trying to Hit me up For Activactio
HOUSTON, TEXAS -- I don't know where to start, but never in all the years I have owned cell phones (I'm 57) have I had such aggravation with a ...
-- Complaint Posted by Sab_cal on 11/07/2012

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