Stanley-Bostitch Inc

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Plastic Recycling
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RHODE ISLAND -- We do plastic recycling. I called their receptionist to offer to purchase their plastic scrap. I was told that without a real person's name my call could not be forwarded. I called customer service and she referred me back to the receptionist.

I would have thought that since I am a potential customer and not a salesperson I would get through to a real person. But I guess in this environment some people are still not interested in reducing their environmental impact.
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User Replies:
Anonymous on 02/04/2009:
Why didn't you tell them your name?
Why were you fired from there? (SB)
tnchuck100 on 02/04/2009:
zz, I don't think it was HIS name they wanted. I think that if he did not know the name of the person to talk to about recycling she would not transfer the call. Fired?? Where did that come from?

Sounds like the receptionist may well have been Mrs. Hawiggins. Maybe he could not remember Mr. Tudball's name.
madconsumer on 02/04/2009:
same as with my company, if you do not have an appointment, or known business, you will not get through to anyone. call screening is very common for large companies.
Anonymous on 02/04/2009:
To me it sounds like he was either making "cold calls" to "SB" or P-O'd at them about something.
Surely SB, has their own recycling program already.
madconsumer on 02/04/2009:
zz good point. we do too.
Slimjim on 02/04/2009:
Is it really fair to slam a company on the net because you called them cold and couldn't get someone to sell you something they were never selling to start with?
Anonymous on 02/04/2009:
Anonymous on 02/04/2009:
Mr. Johnson, show some compassion here, kind sir.
People have gone to itty bitty restaurants fully knowing what they deserve and want to accomplish and leave "all wet!"
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