Online order confirmation
AUSTIN, TEXAS -- This was my letter to Staples which describes my experience. The core of my issue was not receiving what I ordered after I was promised the item.
I believe you should receive and order that you place ... read full review2 Replies - Latest reply on 06/18/2007
I have always shopped at Staples, especially in their printing department, they have a really good person that is knowledgeable and polite. I have also bought some electronics from there and never had ... read full review5 Replies - Latest reply on 08/26/2009
NORTH MYRTLE BEACH, SOUTH CAROLINA -- A non techie friend brought her Toshiba laptop to Staples to see what the cost would be to replace the cracked LCD screen.. The price they quoted her was $595.00 which is $200 more then the laptop cost ... read full review
Staples: Tech Service or Sabotage?
MCMINNVILLE, OREGON -- I took my computer in to McMinnville, OR Staples for a $9.99 "speed up". When I picked it up, they told me every thing was fine. I got it home and didn't have access to any files or programs. Like they ... read full review6 Replies - Latest reply on 05/17/2012
Services not performed
I drop of my son's computer off at Staples at Almeda Genoa in Houston Texas. They charge me $75.76 for a computer diagnostic check and was told that the hard drive was bad. It was a recent computer, I ... read full review6 Replies - Latest reply on 05/06/2012
PHILADELPHIA, PENNSYLVANIA -- I purchased a new Dell computer(i580-1839NBC) from Staples store #357 on 1/30/12, and paid an additional $99.99 for the Premium PC Setup Package. I also at the same time purchased a Microsoft Office Home ... read full review2 Replies - Latest reply on 02/23/2012
HOUSTON, TEXAS -- After reading all the reviews, looks like I am not alone. Purchased a shredder for my office three months later it went out. I called the store they said I had to call the warranty company direct. ... read full review2 Replies - Latest reply on 02/19/2012
MURFREESBORO, TENNESSEE -- Purchased a netgear router at Staples in Feb. 2009 It has stopped working, brought it in to Staples was told I would have to call the service plan I purchased at time of purchase. Spent 30 minutes on ... read full review7 Replies - Latest reply on 08/22/2009
Product Replacement Plan
WILBRAHAM, MASSACHUSETTS -- I purchased the product replacement plan on a shredder. It said it will be hassle free What a Joke. I phoned on there site at 8: A.M. on a Monday morning. I was there first customer waited on the phone ... read full review3 Replies - Latest reply on 10/30/2009