GREAT SERVICE -Store Floor Customer Service Rep: RANDY
SANTA CLARA, CALIFORNIA -- 760 Newhall Dr., Santa Clara, CA, 95110 - The floor CS rep: Randy, provided Great Service on 02/12/14. This is my 3rd encounter at this store with Randy and the reason I come back and stopped going to Office Depot SJ. On this day I purchased business supplies... I needed help finding the items I needed. Randy, as usual, always knows the exact place to go and his salesmanship even get me to buy more than what I came for. He is AWESOME!!! He greets everyone with this big smile and always ask if he can help you. He notices when you look puzzle and jumps in to help you even when sometimes you may first say no. This type of intuitiveness is so great and just "Makes Your Day" saving you time. As he helps you he feeds you with great knowledge about similar and other products that could also be helpful. I am very impressed with his knowledge, passion, and fantastic personality! He should be a store manager of a REGION to share this type of service to all reps. Of course, he must stay and be over my zone here in Santa Clara, CA.
I rarely write compliments: maybe 1 or 2 a year. However, I felt the need to acknowledge this Great Service, Excellent Knowledge, Passion. Fantastic Personality, Efficient, Impressive Salesmanship! We need more like you. THANK YOU... RANDY!