NEW YORK, NEW YORK -- Well. Very simple. I have noticed that Starbucks is posting a bathroom is not working sign. "Please accept our apologies. We are working to get it fix." Well that is simple not true. Employees are using the bathrooms all the time. It's happening all over the city. What I don't understand is why they give space and electricity for the client that stay all day using the space for one coffee. When you need to seat everything is occupied. Now no bathrooms no seat. This is crazy. They are getting very unreasonable with their policies. Please give the bathrooms and the space back to their clients.Add reply
Everyday I order more than $10 worth of food for 10 years from this Starbucks. However, this new employee decides to skip my order for more than 10 minutes. The sad part is 4 white customers received their orders before I have, a foreign black man.
LAKE ELSINORE, CALIFORNIA -- As I go normally twice a week in the morning around 6:30 there has hardly ever been a problem except for this one time.
I ordered a tall iced green tea with light ice and and blueberry oatmeal. As I get my drink I noticed that it 3/4 full. I decided not to tell them about it but then as I get my blueberry oatmeal I notice in the bag all they had was the blueberries and a spoon. The item comes with other toppings as well. I ask the cashier and she ignores me the first time and then finally answers by saying we ran out. I wouldn't have bought the blueberry oatmeal in the first place paying full price for plain oatmeal.
Along with the bad customer service I didn't get the breakfast I was looking forward too and am very disappointed.
Stolen Tablet, Unconcerned Employees
PASADENA, CALIFORNIA -- A few minutes ago a thief walked off with my tablet PC from inside a small Starbucks with 4 security cameras. The store employees refused to help. They declined to call the police. They declined to review ... read full review9 Replies - Latest reply on 08/25/2013
The Cold Truth About Starbucks
DUNKIRK, MARYLAND -- I ordered a Grande iced tea at the Dunkirk, MD, Starbucks and indicated I wanted just the tea in one cup and a cup of ice in another. Employee proceeds to hand me a cup one-third full of tea! I asked ... read full review7 Replies - Latest reply on 11/05/2013
MIROMAR BEACH, 32550, FLORIDA -- This Starbucks is located in front of the mall where I work and time and time again I choose to give them another chance to get it right. The only reason I continue to try is the location is convenient and I keep hoping for new management. There have been a few occasions where I have asked them to remake it and the manager always has an attitude about it. I order the same drinks at all Starbucks I frequent and this is the only one that can't seem to get it right.Add reply
I had the worst customer service experiences for Starbucks store #10437 at 03:22pm on 8/16/2013. The cashier was very unfriendly and rude. I ordered a plain bagel and requested it to be toasted. The cashier totally forgot to give it to me, I waited about 15 minutes and asked where my bagel was. She just looked at me and ignored me. I think she should get fired. Add reply
WHITTIER BLVD. BY COMMERCE THEATER, CALIFORNIA -- I Went to Starbucks, and all I ordered was a Caramel Frappacino. 4-5 people were in line after me and when they ordered their drinks theirs came before mine. I had to wait 15 minutes for one drink and the workers seemed to not care. They were all dozed off and talking to each other.
When I went up to tell the guy what happened to my drink? All he had to say was " oh sorry I forgot" [snip]. It was horrible and that worker should be fired. I wanted to speak to the manager but no surprise the manager wasn't there. And when I asked for my money back the guy took at least 3 minutes just going into the cash register. He had to call someone else to open it. They didn't offer any gift card, free drink, coupon or anything like that ! All they said was sorry. I RECOMMEND NO ONE GO THERE. HORRIBLE, BAD, JUST AWFUL SERVICE.
MAPLE VALLEY, WASHINGTON -- I work nearby went there everyday for 2 years I might have gotten maybe 10 good drinks at the most. It was frustrating I usually had to have it remade which wasted my 30 minute break. Most the time however I just started dealing with the foam less drink. But for the price and the big name of a Starbucks drink, the baristas should know how to properly foam a drink. And it applies to many locations.
2 Replies - Latest reply on 06/01/2013Add reply
I've learned a good drink from Starbucks is few and hard to find. BETTER TRAIN YOUR BARISTAS STARBUCKS!
Starbucks Mocha Coffee
SEATTLE, WASHINGTON -- My wife picked up an 11 ounce bag of this at Target the other day (it was around $8 and she had a buck fifty coupon taken off of that). We really like it. It has a smooth quality and a distinctive chocolate ... read full review3 Replies - Latest reply on 02/24/2013
RENO, NEVADA -- I recently went to the Starbucks on Roberta Lane in Sparks/Reno Nevada and typically not a fan. I ran Dutch Brothers coffee for some time and am a big advocate for cheerful talkative employees which I find rare at Starbucks. I was pleasantly surprised that a young man named Zachary and a woman with red hair who's name I didn't catch were so pleasant. Asked me about my day, made sure they got my drink correct, and were overall just very upbeat and nice. The nice is what I want to point out. It was very refreshing as well as greatly appreciated after a 12 hour clinical day headed to the library to study till midnight. These two particularly Zachary deserve some kind of compensation Add reply
NEW ORLEANS, LOUISIANA -- On 4 November I visited Starbucks Sheraton 500 Canal Street, New Orleans, Louisiana 70130.
I purchased 1 latte, 1 orange juice, 1 brownie and a packet of glazed almonds from station 01. The invoice ... read full review4 Replies - Latest reply on 12/26/2012
The Store #5647 in Westminster needs some serious help in keeping up with other Starbuck Store's around the country, garbage cans overflowing and floor filthy, workers sitting on their hands, what a bummer for me Add reply
MOBILE, ALABAMA -- My name is Amanda I am a 40 year old female and I have never encountered such bad behavior by an employee by the name of Haleigh in my entire life, I ask her if she was having a good day because she kinda ... read full review6 Replies - Latest reply on 06/21/2012
Too hot to handle!
I headed down the hallway at work this morning, and made my way to the break room to make some instant oatmeal for breakfast. I usually use the generic brand 8-oz. styrofoam cups as a measuring device, ... read full review19 Replies - Latest reply on 06/13/2012
AVONDALE, ARIZONA -- I was in the Starbucks on 105th ave and Indian School Rd. It was around 10am on a Friday, it wasn't busy. There were no napkins on the station, but the huge bag of napkins were left on the station. there was trash all over it and coffee stains.
1 Replies - Latest reply on 04/29/2012Add reply
A guy and a girl was standing by the drive through window, giving each other back rubs and neck massages. I have meetings here for my group all the time. I'm going to re-think where I bring my group, this location was so close to all of us to meet at on a regular basis. I guess I will have to find another location. I will keep checking back to see if things change.
ILLINOIS -- They tell you that they promote from within. Yet that hasn't happened in the Lake County Il stores since I've worked here the last three years. Everytime an opening comes up they promote managers from the local mall out of a jewel store. Not only are they not trained but of course all females. You would think upper management would of caught on by now. Plus how funny it is that our district only shows up at our store if we're lucky once every six months.
1 Replies - Latest reply on 04/19/2012Add reply
Store managers are afraid to tell the truth in the reports because they know they will be fired and replaced by another out of the mall. Its all too bad because I know that's not the way they want this to really work. Just too many people looking the other way. Make the NUMBERS that is what counts.