EVERETT, WASHINGTON -- Dec 22 2012 we left on a 28 day cruise, (50 th anniversary) returned home Jan 17 2013. We noticed a big increase in propane, Feb the same thing. March 4 utility room floor was buckling we then found a hot water pipe spraying hot water into the 8 inch insulation, which it melted. Called plumber fixed pipe, called agent they had serve pro come dry out the crawl, two days later adjuster shows up he says we won't cover this ( reason it's a maintenance problem) so we contact state insurance commission, what a joke, the CEO of State Farm he sends in another adjuster, we won't cover this it should been reported earlier (but we were not here) end of story. I have been with this company 41 yrs first claim filled. Total bundled premiums 3 K per year. This denial of coverage cost me 16 K out of pocket. This company has many complaints against it in this stateAdd reply
ANN ARBOR, MICHIGAN -- When my bill goes up there was never an explanation if it's a rate increase or expected savings either due to increasing deductibles or agreeing to using "In Drive".Should I not be entitled to hear any change on premium first from the Corporate HQ prior to seeing it on my bills? Is it possible that your agent does not know how to factor out any increase/savings from your regular monthly charges?Do you agree with his answer " I do not know what the real savings were....or I don't know how to figure it...." but he knows how much rate increase six months from now, explicitly accurate on each of 2 cars? Don't I have legal rights to know the truth and only the truth?Add reply
LANSING, MICHIGAN -- State Farm Insurance has given me the run around for two months while trying to switch insurance companies. After finally getting it straight and getting on the insurance. We were informed today we were getting cancelled because they can not obtain a "Letter Of Experience" from our last insurance company. We had contacted our old insurance several times and they have no idea what this letter is. We have given State Farm the number of the old insurance company and have asked them to contact them so we could get it fixed. We sent them all the paperwork we could obtain but still got cancelled. Of course we had sent them a payment and they accepted it so now we have no extra money to pay another agency to obtain insurance. The insurance agents name is Michael [snip] and they are based from the Lansing office.Add reply
ATLANTA, GEORGIA -- I have been with State Farm insurance for over 40 plus years. I carry auto, property, and life insurance policies with this company, and recently I had a property claim filed with this company. State Farm has now taken to operating a less than up front business, upon filing my claim I was forced to go thru my agent and several adjusters and finally was directed to a so called underwriter who informed me that some 10 years ago there was a very small clause change in my property policy. This clause change would require me to list all unscheduled personal property and then insure it up to 80 percent of market value, which would increase my premium by a significant amount. Bottom line is that after being run around for several weeks State Farm refused to pay the claim, yet they have no problem billing me monthly for coverage.
I am suggesting anyone dealing with this company seek alternative coverage or else get an attorney to read your policy carefully.
QUITMAN, TEXAS -- My Agent in Quitman TX was Great he did all he could do. They are great people. But as State Farm corp. office SUCKS!!!!. They cancelled my auto insurance for a claim they never paid. They ask me to put all my insurance together so I did and then cancelled my auto and never told me even my agency, he did not know. I had no insurance for 3 month and did not no. When trying to talk to the corp office they referred me back to local office. Hell they tried to get answers as well but could not.
So as I see it the local office GREAT State Farm Insurance SUCKS I would not recommend them to anybody not even my worst enemy.
Claimed on home insurance, legitimate claim. Hard time was given, and treatment by the claims department was rude.
I am cancelling home and car ASAP. Buyers beware.
No Warranty on Parts Used for Repair
KANSAS CITY, MISSOURI -- Last summer I got t-boned by a teenager driving her mom's car and who was visiting Kansas City. Luckily no one was hurt and luckily (or so I though at the time)...she had insurance. When I mentioned my ... read full review
BLOOMINGTON, ILLINOIS -- State Farm is NOT a good neighbor. They were not there for me and my family.
3 Replies - Latest reply on 08/11/2013Add reply
After being with State Farm for over 30 years and spending over $150,000.00 on house, 3 cars & umbrella insurance State Farm screwed me & my family. After I expressed my concerns with the Collision Shop and State Farm that my 2009 Toyota Corolla should be totaled. They repaired my vehicle $134.00 short of totaling it. Now I have a car that has no value. I can't sell it or trade it in. This is how State Farm treats a loyal customer after 30 years and spending $150,000.00. Everyone needs to know what State Farm has done to me and my family. Please DO NOT use State Farm for your personal or business insurance needs. What they have done to us...they can easily do to you.
CIRCLE PINES, MINNESOTA -- If you have a State Farm auto insurance policy, shop around now because you may be paying too much! I was.
I have been a State Farm customer for over 24 years. In May I paid $515.29 for 6 months ... read full review2 Replies - Latest reply on 07/23/2013
Failure to Communicate
WINTER HAVEN, FLORIDA -- I received a certified letter from State Farm 7/13 stating they did not renew my policy 4/13! No notice. No insurance for 3 months without my knowledge. I called to ask why. I've never had a claim ... read full review1 Replies - Latest reply on 07/12/2013
Crap vs Quality
PHOENIX, ARIZONA -- I signed up with State Farm through my fiances sister who works for them. I also signed up for auto draft payments. After signing up they sent me a form via email to put my electronic signature on and ... read full review1 Replies - Latest reply on 07/08/2013
State Farm Insurance is dishonest and the most greedy company in the country. They never recognize their mistakes, never pays for the damage properly. They protect only traffic offenders, but not their honest customers. They do not pay enough and easy violate the legal rights regarding thepayments. Stay away from them. Add reply
I signed up for State Farm insurance early this year. In the second month of billing, my bill was increased to more than $300 per month, up from around $240.00. State Farm claims that I was notified of ... read full review3 Replies - Latest reply on 10/18/2013
15 Years and I'm Cancelled!!!!!
METAIRIE, LOUISIANA -- I have been with State Farm for 15 years. After hurricane Katrina they cancelled my homeowners policy. Now after driving accident free for 25 years I had a minor accident in 2011. Then a friend borrowed ... read full review4 Replies - Latest reply on 06/21/2013
State Farm Says Stick It To Medicare
HOMOSASSA, FLORIDA -- Went to mediation today could not believe when we were told take the lowball settlement wait a couple months and get medicaid to pay for your operation. They admitted the accident was their clients fault ... read full review3 Replies - Latest reply on 06/12/2013