Steak n Shake

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Posted by on 09/19/2009
DAVIE, FLORIDA -- About a week or two ago, a group of about 5 friends and I went to Steak 'n Shake after a night of bowling to enjoy some of their tasty milkshakes at about 10:30pm. They were not busy...there were no more than 3 other tables with patrons in the dining room.

We were seated and orders were taken quite promptly. We all ordered milkshakes along with a few orders of fries to split between us. We informed the waitress that we'd all like separate bills.

She gave us an attitude right from the start, like she'd rather be doing anything else but serving us. Very straight-to-the-point with no charisma. She almost gave the impression that we were torturing her just by being there. I can only assume it's because we were a group of 19 & 20 year olds. I'm usually not one to be assumptive but it was noticeable, especially when I witnessed her interact with the other restaurant guests.

We finished everything roughly 20 minutes after receiving it all. When she noticed we were all finished, she came over to the table and said in a somewhat whiney tone, "I want to go home!" We weren't sure if she was trying to be conversational or if she was giving us the hint to get going. Nevertheless, not wanting to argue, we proceeded to the cash register to pay.

We each paid our separate bills. Four of my friends paid with cash and after receiving change returned to the table to leave a monetary tip. Myself, along with one other friend, paid only with a debit card. I signed off on the receipt, giving the waitress a $5.00 tip on a $4.xx bill. I kid you not.

I didn't see it, but I was told that the waitress gave me and the other guy who paid with debit cards an absolute look of death when she didn't see us return to the table to leave a tip, despite the fact that we both gave tips through the card. She then began throwing things around in a really huffy mood when she was busing the table after we left.

I realize this isn't the most shocking of complaints, but I found it worth mentioning. I've worked fast food before, and yes, I'm guilty of rolling my eyes when I witnessed a group of young people coming into the restaurant, bracing myself for the worst. But I never let the customers see it. Same applied to when I was just having a bad day in general. I blew off as much steam as I needed to when I was away from customers, but by golly when I was in front of them I was expected to treat them like royalty. Not that it should even make a difference as far as the level of service we received, but we were not AT ALL a pain to deal with. We all knew what we wanted when she took the orders, didn't ask for anything extra, didn't make a huge mess, weren't rowdy, etc.

We were a group of civilized young people only there to enjoy a treat while we reminisced about high school and caught up on what everyone is up to nowadays.

The waitress should be happy to even have a job in this economy, be GRATEFUL that customers are tipping her, and realize that some of her greatest tippers might be people young enough to be her children!
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Posted by Anonymous on 2009-09-19:
Did you go in at closing time? Not that you deserved the attitude of course. I thought steak and shake was a fast food place. Never been, but you tip there?
Posted by andbran on 2009-09-19:
why does almost everyone throw in the "should be grateful to have a job" card?i was agreeing with her until she put that line in.
Posted by jktshff1 on 2009-09-19:
Just a little hint about courtesy. Usually when I am dining out I use the following rule 1-4 people, separate check ok. Once you get to 5 or more, it's nice if one picks it up and the others pay them back.
Posted by jktshff1 on 2009-09-19:
Lady, anytime a comes to the table and takes your order, then serves you, you should tip.
Posted by jktshff1 on 2009-09-19:
waitress was supposed to be in there somewhere.
Posted by memoryx57 on 2009-09-19:
What's up with the replys on this post? I don't get it. Am I missing something? I don't see anywhere at all where the poster did anything wrong. Why find some fault with the poster when it's quite evident that they were polite and well mannered AND DID GIVE A TIP???
The waitress was rude and completely out of line and there was absolutely no excuse for it. And so what that they had seperate checks..It's part of the job...No job is perfect..Ya have to get over it. And I for one AM grateful that I have a job and I would suspect that a few million other people are as well...Good post !!!!
Posted by Principissa on 2009-09-19:
I don't think it matters if they had separate checks or not, the waitress was flat out rude and unprofessional. She should be grateful she even got a tip, because trust me, she wouldn't have gotten one from me.
Posted by madconsumer on 2009-09-19:
so how were you profiled?
Posted by Anonymous on 2009-09-19:
Lady, Steak n Shake is a 24 hour establishment. The dining room never closes. And you pay the cashier in the front and tip the waitress as you would a full service restaurant. Very similar to Dennys.

andbran, there is absolutely nothing wrong with saying that people should be grateful that they have a job. I know I am. And if those who are employed are not grateful, perhaps they should give somebody who would be their position. Unemployment rates are certainly not on the downward trend.
Posted by Anonymous on 2009-09-19:
Sounds like the watiress was ready to get her shift done and over with. Still, it wouldn't have killed her to serve her last customers of the night a little nicer. She *should* be glad she got any tip at all.
Posted by Anonymous on 2009-09-19:
jktshff, I realize the separate check issue is typically a headache for servers. Because we had that debit card vs. cash issue, we figured telling the server right off the bat would make it easier rather than waiting till the end.

mad, I witnessed her interact with the other 3 tables who were in there. She did not treat them the same way she treated us. It was evident. She probably thought we were going to stiff her on the tip from the beginning. Given the attitude we received, I think back and i'm surprised I didn't.
Posted by Anonymous on 2009-09-19:
I stopped going to our local Steak and Shake three years ago entirely because of the service.

If the OP's waitress had an issue with serving 19-20 year olds, she should have told the host not to seat groups like that in her area. Otherwise, she should have just done her job without the editorial attitude.
Posted by Anonymous on 2009-09-19:
I don't believe you were profiled for being a bunch of young individuals. Its probably because you all sat together and asked for separate checks.
Posted by Anonymous on 2009-09-19:
ahhh yes. a well written review w/o the usual emotional drama attached to it. and some still have to nitpick it apart and somehow find fault with the op. good grief!

great review cjc0189. let's hope that cranky ole waitress felt some grief when she saw you left a tip that was more then your bill.

Posted by jktshff1 on 2009-09-19:
I quit going to s&s 'cause of the food.
Posted by Ytropious on 2009-09-19:
"Steak n Shake is a 24 hour establishment. The dining room never closes." That's true of most Steak and Shakes, but the one closest to me is not a 24 hour store, it closes at 10 or 11. Last time I was at S&S my server was extremely nice. I bet the waitress gets a lot of groups of teens who don't tip and leave a mess. Yes it's profiling, but it sucks when you aren't like everyone else.
Posted by Anonymous on 2009-09-19:
Thank you. I did not know that. I thought it was another fast food place.
Posted by cokezeroqueen on 2010-02-22:
I can't help but wonder if I've run into this same person before, lol. I'm sorry you had such a negative experience. It sounds like you guys were a pleasure to serve. You did nothing wrong, except tip her. You do not have to tip your server and if she treats you poorly, don't tip. I wouldn't have left her a dime, and I tend to leave large tips.
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Snack Pack
Posted by Rabbibob on 07/16/2012
I think the Snack Pack deal is the best out there! Compared to
Mc D's 1.00 menu it blows them away. If you don't like catsup
and mustard, don't order it. Put the condiments on the side.
Steak N shake is very good at trying to please. $2.89 for a
steakburger, fries and drink; Wonderful!
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Posted by Skye on 2012-07-16:
Good to know budget friendly values still exist out there. Glad you enjoyed your meal.
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StarStarStarStarEmpty Star
Great Food & Service, But Restaurants Are Very Dirty
Posted by Soaring Consumer on 11/11/2013
SANFORD/LAKE MARY, FLORIDA -- I am a frequent visitor to the local Steak 'n Shake restaurants in the Central Florida area. I really enjoy the food, the prices are good, the staff are very friendly, and I am overall satisfied with the service.

However, I have found that many of the restaurants have a serious sanitation issue going on, more than half of the different Steak 'n Shake locations I have been to have similar problems. While the tables and seats themselves are kept clean, the light fixtures directly above them and practically every other sign and furnishing appear to have never been cleaned, there are massive loads of thick dust and spider webs on them which have only been growing over time. It concerns me the possibility that this filth might potentially fall below onto the food that myself or others eat. Additionally the floor in many locations is very sticky and muddy.

In the Seminole Towne Center location, the restrooms are practically unusable due to the strong foul odor and seem like they were last cleaned 20 years ago, cleanliness of the restrooms is overall lacking in many Steak 'n Shakes. I hope that this review helps bring attention to these issues to the right people. A health inspector would probably not look upon this too kindly.
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StarStarStarStarEmpty Star
Retrain a Manager
Posted by on 10/14/2012
HAMILTON, OHIO -- I frequent the Stake and Shake on Main Street in Hamilton, Ohio. Recently I have witnessed a newer female manager dressing down several different employees in a loud voice. Loud enough for half of the store to hear.
She seems to enjoy making the younger employees cower. I believe she should be instructed to take the offending person in the back at an appropriate time and calmly explain her grievance to them. It is embarrassing for the customers to hear this as well as the employee. A manager who is in control does not have to prove it several times daily unless she feels she is not in control.
I really like the store but will consider going elsewhere if this kind of bulling continues in public.
I mentioned this to several members in my group and they have heard it and agree.
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Posted by melissa253 on 2012-10-15:
Know what I would have done? I would have taken out my Cell and recorded it and then show it to the manager, telling her that it was unacceptable.
Posted by DebtorBasher on 2012-10-15:
I have to agree with Melissa on this one.
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Awesome team ship
Posted by Snoogie on 06/27/2011
STUART, FLORIDA -- I am writing this review to say how happy I was to finally see a team that worked together. I was there Saturday night around 1:30 am and watched our server Erin run the floor and drive through with a smile on her face and the grill cook John helping her get her orders out. He helped with drive thru and got our food out and they commuicated well together. I have been coming for awhile and this was the first team that seemed happy to be there thank you for these improvements my meal was enjoyable.
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Posted by Venice09 on 2011-06-27:
It makes a difference when the employees are happy and work together well.

Nice review. I hope they keep it going!
Posted by Anonymous on 2011-06-27:
Awesome review. Very helpful!!!
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Don't go to Concord Mills Steak N Shake
Posted by Mikeacejr on 03/05/2011
CONCORD, NORTH CAROLINA -- After shopping at the local mall, my wife and I ate at Steak n Shake. It was was busy tonight, but we have normally have had good experiences in the past. Not this time. I had a coupon for a double hamburger with 2 sides and a milk shake for $5.99. I got water. My wife had a coupon for mushroom burger with fries and she got diet coke. The coupon was for $3.99. The whole night the service was slow and seemed to be under staffed. The first incident happened when I received my hamburger and beans. I received no spoon and the hamburger had nothing on it. It was just the bun and 2 patties. I had asked for all the way, except no mustard. The waiter advised to keep the hamburger and he would have another made. A few minutes, the waiter came back and advised I could have any hamburger I would like to make up for the mistake. I advised I would take the mushroom burger. At this point I have not received my other side - a salad. Then when the salad came out, I received no silverware. I went to get silverware. During the meal, we advised we would take another milk shake to go for my wife. Finally, we got all of our food. Then after much time, only 1 milk shake comes out.. We advised we would just take the one, but the waiter advised the other would not be charged. So, we waited. While we waited, I went to pay the bill. When I went to pay the bill, the manager Timothy Pitchford advised we had to pay for everything. I advised we did not order 3 hamburgers and we advised we did not need the other milkshake since we were waiting and we should not be paying for that part of the bill. I explained there was mistakes in our order and the service took way to long. The manager made no acknowledgement of our situation and just demanded that we pay. I felt accused and felt this was a very unkind way to treat a customer. The manager stated the bill was $21 and change with the extra mushroom burger. He stated he took that off, but the bill only went down to $20. I asked for breakdown of the bill. Tim was very short with me and in a very short and demanding manner advised I needed to pay right away. I advised I would go ahead and pay, but would not be back. He rang up my bill. After paying, Manager Tim did not give me an itemized bill to know how he got the total. My wife and I will not be back to this Steak N Shake. We can understand being short staffed. But can not understand a manager having this kind of attitude. He did not care about us.
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Posted by trmn8r on 2011-03-05:
Quite simply, it was the server who said that you would not be charged for a second milk shake and the extra burger.

What happened when you informed the manager of this? Based on your description of the events, I would have advised the manager to take the extra out of the server's wages if he wanted it so badly.
Posted by mikeacejr on 2011-03-05:
From our understanding, it was the servers first night waiting tables. It appeared he checked with the asst manager before advising we would not be charged. Probably the right thing would have to made the double burger the right way at min. and maybe not charge. But either way, the manager declined/refused to check further on the situation. It seemed like he was accusing us of odereing more food and not wanting to pay for it. Found this to be accusing/rude.
Posted by trmn8r on 2011-03-05:
That is bizarre. I would have looked the manager right in the eye, and told him that I had been informed that these items would not be charged because of the poor preparation and service, and that I would not be paying for them. Then, demand that the server be brought into the conversation.

I don't waste time feeling embarrassed or accused. This is a totally unacceptable situation.
Posted by mikeacejr on 2011-03-05:
I normally agree with the last comment and that is normally what I would do. Although my wife and I give a lot of grace. When we walked in the door I noticed an officer and when the situation with the manager happened, I took it as there is no discussion. I almost feel like I had been "had" by staff adding on to the bill... for which we could not eat all of the food. For which we did not order. I do see this manager only recently started working there and was previously at a Bob Evans.
Posted by Anonymous on 2011-03-05:
The server is a representative of that restaurant, and if they told you that you wouldn't be charged for various items, then the manager has no recourse but to honor them. The manager can shore up with the employee at a later date and time. I would've demanded to see an itemization of the bill. You have the right to know what you are paying for.

Posted by Anonymous on 2011-03-06:
I never had good service at any Steak n Shake. I like this review.
Posted by trmn8r on 2011-03-06:
You are more of a gentleman than I, Mike. I have had a lot of bad experiences and I don't let myself get pushed around in chain restaurants. I have a pretty good idea of what is fair and what isn't, and I am afraid I don't let good manners stand in the way of pointing it out to management. I do understand that not everyone is the same, however.
Posted by Venice09 on 2011-03-06:
At the very least, I too would have demanded to see the itemized bill, which leads me to the part I don't understand. Did your server give you the check? That would have been the time to let him know the total was wrong and would have held him responsible to correct it. Did you have the check when you went to pay the bill?
Posted by Anonymous on 2011-03-06:
Wow, I absolutely would have NOT paid the full bill and gave the manager the money for what I agreed to pay for. I would have definitely got the server involved in this. If the manager wanted to cause a scene, I would tell him to call the police if he has a problem with it.
Posted by Ytropious on 2011-03-06:
I just ate at SNS. I want to point out that you actually DON'T get an itemized bill after paying...you just get a credit card receipt for the amount charged.
Posted by Venice09 on 2011-03-06:
No check? How do you know how much you're being charged? I have never been in a restaurant that did not present an itemized bill at the end of the meal.
Posted by Ytropious on 2011-03-06:
At the end of the meal yes, after paying (like a receipt) no. The bill and the receipt are completely different.
Posted by Venice09 on 2011-03-07:
Then I don't understand why the OP didn't question the bill before getting up to pay it. That would have been the time to remind the server about not being charged for the second burger and the milkshake. At that point, it would have been the server's responsibility to fix his own mistakes.
Posted by mikeacejr on 2011-03-07:
Just to clarify and I saw someone comment on this. When we were at the table, we were given an itemized bill that had our initial order. It had other pieces stappled to it. I asked the server about that and he advised we would only be charged for our initial order to make up for the mistakes. As mentioned previously, it appeared to my wife and I that he had discussed with the asst manager. When the manager demanded I pay.... I was not given an itemized bill of what we paid for. I believe a previous comment makes note of how sns does this w debit or cr cards.
Posted by Venice09 on 2011-03-07:
I didn't expect you to get an itemized bill after payment, but I was wondering why you didn't question the server about the bill before getting up to pay it. Thanks for clearing that up.

It does sound like you would have had to create a scene to get the manager to do the right thing. I can understand trying to avoid that.
Posted by mikeacejr on 2011-03-07:
Looking back, it is no wonder they have an officer at this sns... ;)
Posted by Venice09 on 2011-03-07:
Mike, I thought that was interesting, too! I think you might be right.
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Foul-Mouthed Employee
Posted by Bellalily09 on 03/02/2011
I have always enjoyed eating at Steak n Shake. The service is pleasant and prompt. The food is almost always correct and delicious.

However, I recently ran into an off-duty employee at a Cocoa. FL bus stop and was offended by her language. When you are in uniform you represent your store. I kid you not, this girl used every four letter word possible-to the point where she was nearly unintelligible-and she was bad-mouthing customers and managers!! I understand that she has a right to free speech and that Steak n Shake doesn't "own" her BUT she has to know that people are listening! And there she is in a Steak n Shake apron! What kind of image does that promote?

It's that kind of angry employee that makes people afraid to eat out. I mean, if that's what she says about customers out of earshot (and she was vicious) what would she do to my food if I asked her to take it back? I'm glad she was never my waitress...
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Posted by getoverit on 2011-03-02:
I'm not sure if I am familiar with Steak and Shake or not. There used to be a place around here with a similar name - but it was a while ago.

Be that as it may, you seem to be saying that this restaurant has at least one employee who, on her own time, chooses to behave in an uncouth manner. I see that as a reflection on that individual, nothing more or less.
Posted by DebtorBasher on 2011-03-02:
I have to agree with the poster on this one. Anytime you are wearing a uniform, ID badge or anything that represents the company you work for, they should behave in a professional manner. When I worked for NCO, I hated to see my co-workers at restaurants at lunch time, using filthy language and behaving as if it was the first time they've ever been released in public, when their NCO badges were in clear view hanging around their necks. Don't even get me started about the way they acted outside during break time when there were shoppers all around them. Store owners actaully called our company and complained about the 'gang' of people that hangs out during break, and said their customers were afraid to even walk past them or park their cars in the lot.
Posted by unhappy999 on 2011-03-02:
I agree with the poster also. I would not want to eat at that restaurant either.
Posted by momsey on 2011-03-02:
Great review. I didn't expect to completely agree with it, but I do!
Posted by getoverit on 2011-03-02:
DebtorBasher: what's NCO?
Posted by DebtorBasher on 2011-03-02:
It was a collection agency I worked for.
Posted by trmn8r on 2011-03-02:
It's too bad you can't file this complaint directly with the offending party. This is something the company can't control very well.

Ask yourself how you'd feel if this was someone not in a store uniform, but a citizen's uniform. The language would be equally offensive. Next time you are in a Steak and Shake or other store, ask yourself how well you know any of the employees. It is likely some use similar language when not on duty. It is sad whenever you hear people speaking in a rude or vulgar manner in public - there isn't much that can be done so I try not to let it get to me.
Posted by Starlord on 2011-03-02:
I agree with the OP on this one. I am familiar with Steak 'N Shake, and I have missed it in Arizona and Washington. They had the best chili I have found, and I love the little bottles of peppers on the tables. But I digress. when I worked for White Castle, we changed into uniform in the locker room. In her case, if she is wearing a uniform, she should be more discreet. I would contact the restaurant, or ifyou don't know it, the regional office. She is bringing disgrace on her palce of employment, and in today's job market, that is unacceptable. If she wants to get out of uniform, she can do or say what she wishes, but in uniform, she is still representing S&S. In Sight, It Should Be Right. LOL
Posted by DebtorBasher on 2011-03-02:
Exactly Starlord!!!
Posted by Anonymous on 2011-03-03:
I find the whole idea of 'offensive' language rediculas.. It's amazing that you can say one thing and no one blinks an eye but say it with one of the so called deadly four letter words, saying the exact same thing, and suddenly you are offensive. I think it's time to end this notion that some words are offensive. One can always offend others worse without even using any of these so called offering words.
Posted by jktshff1 on 2011-03-03:
I'm with the op also. A person in uniform is a representative of that company, On the clock or off.
However, the youth of this country have been bombarded with everything you can imagine, and quite a few have not guidance as to what is proper and respectful.
Posted by Venice09 on 2011-03-03:
Throwback, I think the OP would have had a problem with this employee's behavior even without the four letter words. Her anger and disdain for the customers and managers was obvious. Businesses don't need employees like that parading around with their uniform on.
Posted by Ytropious on 2011-03-03:
I can't blame someone for speaking their mind. She probably didn't have a change of clothing. We live in a free country. The OP doesn't have to like what she's saying and has a choice to not eat at SNS, but the girl also has every right to act however she wants. Most low on the totem pole workers could care less how they represent a company. Why should they? The company gives them little intensive to care.
Posted by Venice09 on 2011-03-03:
Considering the unemployment rate, I think employees should care about keeping their jobs. Everyone has the right to speak their mind, but is it worth jeopardizing a job by doing it in a company uniform? If someone is that unhappy with their job, wouldn't it be better to find another one while they're still employed?

I don't think a business has to let off-duty employees dressed in company uniforms drive away customers.
Posted by trmn8r on 2011-03-03:
I have to edit my response above. Venice's comment opened my eyes to something I missed. The OP was badmouthing customers and managers of the company whose uniform she was wearing. This person should find a new job, because that behavior in definitely inappropriate, and reflects very poorly on the company (as well as her).

I knew I must have missed something...
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Posted by 224478 on 03/23/2010
This is my 2nd complaint about the Steak & Shake on Nova and ISB in Daytona Beach Fl. It is nasty! The floors need to be swept and mopped, I watched as the Manager wiped the seats, then the tables with the same cloth.

Steak & Shake has been the only Fast Food Restaurant I have gone to in years. But I will not be going back again!

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Posted by Anonymous on 2010-03-23:
Have you actually complained at the store or just anonymously on the Internet?
Posted by PepperElf on 2010-03-23:
have you talked to the board of health?

Posted by Anonymous on 2010-03-23:
I too would inquire if you brought this to the attention of the manager. otoh, tis almost more despicable that the manager on duty doesn't notice this on his/her own without having to be told. good grief, its not that hard to keep a joint clean, evenduring the busy times. I wouldn't go back either. good for you.
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Best Steak N Shake is located in Lawrenceburg Indiana
Posted by IN3948 on 03/17/2010
I have been to many Steak N Shake restaurants but one stands above all the others. If you ever visit or pass through Lawrenceburg Indiana (outside of Cincinnati Ohio), then stop by the Steak N Shake on Indiana state road 50. They make it a point to elevate the cooking above other Steak N Shakes such as toasting the buns on the sandwiches which more than rivals the famous butter burgers.
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Posted by biomajor on 2010-03-17:
Nope, the best is in Hendersonville, TN :) They have a couple of servers that are phenomenal and they toast the buns too LOL
Posted by CUFlipSide on 2010-03-18:
I really like S&S, I wish we had them in this part of the country.
Posted by Starlord on 2010-03-18:
I was born and raised in Indianapolis, and agree with FlipSide. I wish we had S&S here in Washington. I miss the best chili available, with those little bottles of peppers that you put in your chili for a little extra. S&S and White Castle are the burgers I miss the most. Burger King is okay, but I would die for a sack of slyders or a hot, delicious Steak & Shake burger. I even miss their slogan, "In Sight, It Must Be Right." BTW, for those who know me, I requested and got the booklet they give new hires at WC, "All This From a 5 cent Hamburger."
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Great $4 Lunch
Posted by Madconsumer on 03/12/2009
CHATTANOOGA, TENNESSEE -- The other day I went to Steak n Shake for a fast burger and fries. The times I have gone there, I have always ordered inside, and had it to go. Due to a recent review that stated they had a sign "demanding" tips, er I mean, tips required, I did a thorough look around. My order was cooked promptly, and was handed to me with a smile by the cooks assistance. During my 5 minute wait, I saw no signs stating tips were required, but I did notice the staff was friendly and warm to each and every patron.

The burger was cooked nicely, fries were cooked to expectation, and service was friendly and fast. Much better than any other burger place with arches or a crown, and priced the same.

For a good fast food burger, Steak n Shake is the way to go!
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Posted by Anonymous on 2009-03-12:
Good deal!
Posted by Anonymous on 2009-03-12:
Good review!

Is Steak N Shake more like the little mom and pop burger places?
Posted by Principissa on 2009-03-12:
My friend keeps trying to get me to eat at this place. I guess I'll have to give it a try. And she wants me to try some place called Culvers? Anyone on here ever been to a Culvers?
Posted by madconsumer on 2009-03-12:
jbc, steak n shake is a national chain, but have kept their roots firmly planted in tradition. their claim to fame was the use of steak. one thing i enjoy while waiting inside, is looking at their wall of old photographs of old resturants.
Posted by Anonymous on 2009-03-12:
That has pretty much been my experience when I have the rare treat to eat at one. I'd love to se them move into New England.
Posted by Anonymous on 2009-03-12:
Certainly a different experience than your average FF joint, I sometimes eat at S&S when traveling south. I've heard there chili is great..I just don't want an EJ episode 'on the road'. Good review!
Posted by Anonymous on 2009-03-12:
Did you tip?
Posted by jktshff1 on 2009-03-12:
S&S has some really good food, but it's kinda heavy. Not a place to eat for a "light" meal.
Posted by Anonymous on 2009-03-12:
Culvers is soooo good!
Posted by Principissa on 2009-03-12:
littleyaya, what is good there? My friend has been trying to get me to try a butter burger? Have you ever had one of those?
Posted by sarahnkrystal on 2009-03-12:
We don't have any of those up here, but it sounds like we are really missing out too!
Posted by Anonymous on 2009-03-12:
The butter burgers are the best. If you go inside and order you can get a double butter burger, fries, and a drink for $5. They have an amazing dessert menu too. Good shakes, sundaes, and pies. It's a calorie fest, but totally worth it.
Posted by Starlord on 2009-03-13:
I used to eat at Steak & Shake in Indianapolis all the time. They had the best bowl of chili, bar none. Served hot in a decent sized bowl, with chunks of ground beef in a delicious chili base. Each table and in several spaces along the counter were bottle of small green chiles. you did not get the chiles out of the bottle, but shook a few drops of the juice in your chii or on your sandwich. Every night, they would pour more vinegar in the bottles, and it would absorb the flavor of the chiles. I dont know how often they replaced the bottles, but I never got a bottle that wasnt hot enough to add a bit of zing to the food. Their biggest selling point was one of their slogans, "In sight, it must be right." They didn't have the kitchen hidden in a back room, so you were able to observe how well the cooks were in their duties.
Posted by MrNigel on 2009-06-04:
I used to manage a Steak 'n Shake, I hated working there but the 4 for $4 meal is a pretty good deal. The burgers are tasty, but the fries are terrible, thin bland and flash fried from a frozen state. I would say between Culver's and Steak 'n Shake both are decent but you get a better bang for your buck at Culver's.
Posted by snssucks on 2012-06-18:
Well I hoped you tipped because we servers work for 4.55/hr plus tips!
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