Sullivan GMC Dealerships

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Elderly Abuse
Posted by on
OCALA, FLORIDA -- Do you think that a car dealer has the right of abuse of a 91 yr old man and his 88 yr old wife?
Well this 91 yr old man WWII Veteran, who was really having difficulty to even sign a check was convinced to buy a 2008 Pontiac Vibe with over 42,000 miles in October 2010 for the ridiculous price of $17,800 + fees & taxes!!! They took his Hyundai Elantra 2010 with not even 2,000 miles for the price of $15,500 which was average price at the time (he owed $13,910 on this)
Unfortunately we did not know about this before and now that this man passed away we realized about the abuse of this so called car dealership.

There is not too much we can do now but please be aware of this bad business practices with your elderly family.
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azRider on 03/09/2011:
well the bluebook price for a 2008 vibe is about 11K to 15K, figure in tax, license, that stupid dealer fee and I can see a $17K price tag. I'm betting he could have shaved off 2 or 3 thousand with some dealing. but at 91 that was not on his mind. now the bluebook says the 2010 elantra for trade-in value is about $12K, the fact he got 15K is not bad. you have to remember trade-in is not retail. its what the dealer will give you so they can turn it around and sell it. looking at it as just numbers, I'd say he got a fair deal, not the best deal he could have made, but a fair one. we have to assume that he was in good mental health, since he was buying a car that he was going to drive, or at least be an owner of. we don't know why he wanted the vibe, maybe the Elantra was hard to get in and out of. I know my 84 year old mother-in-law has an issue with cars that are lower to the ground. perhaps the Vibe was easier to get into and out of. maybe he likes the look of it. but did they fleece him? I don't think so. I think they offered a fair price for the dealer, and if it was me I would have tried to get the vibe out the door for less, but the numbers are in line for what I'd expect a standard vibe and elantra to be of those years.
jktshff1 on 03/09/2011:
Sorry for your loss, but, is his estate being charged? I don't understand.
az +10
unhappy999 on 03/09/2011:
The fact that the couple went to a car dealership tells me that they must have wanted to get a different car. I don't see any abuse in this situation. People of all ages go to car dealerships every day and perhaps pay more than they should have. It doesn't matter what dealership you go to, they are all trying to make as much profit as they can. Your review does serve as a reminder that before buying any car, you should think it over and if possible, take someone with you who can get a good deal if you are not able to do it on your own. I never have purchased a car new or used in one visit to a dealership except one time and I regretted it so I now think it over for a few days and make sure I am going to be happy with the deal and the car.
trmn8r on 03/09/2011:
How do you know he was "abused"? You didn't find out the details until after he died; is it possible that he loved his American car, and felt it was the wisest purchase that he ever made?
Consterned on 03/10/2011:
Hi the blue book value of the Pontiac Vibe 2008 as per the conditions of the car is less than $10,000 This are the links of the Kelly Blue Book and we also were advised by an expert on car values
The value of the Hyundai Elantra Touring is above $15,000
I just think that the people do not realize that sometime they are going to get older. I know we as family should be there, but this old guy always trust in the good faith of the people and he went for another car to reduce his debt with the car that he was driving and instead of that he increased it.
lovemyson on 03/11/2011:
How was there abuse in this situation? did the dealer smack the customers around? you may feel they were taken advantage of but this is not abuse. and its there job to make money off selling cars so yes they prolly paid to much but the dealer would also do they same to anyone else who had no clue. I also don't think someone of that age should even still be driving.
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Looking for a new car
Posted by on
OCALA, FLORIDA -- Wednesday, September 01, 2010

I was in the market of looking for a new car. So I visited Sullivan Cadillac of Ocala on August 28, 2010. I saw a very pretty CTS Caddy and inquired about payments etc.
After some car talk, Nigel Vanlue said to me, “Would I like to take this care home for the weekend and return it Monday”. I was surprised by his suggestion considering I didn’t think dealers ever did that nowadays. I drove it home at 25 miles one-way and my wife and I drove it locally. We decided the CTS was a very bad designed care at $41,000.
Friday night (8/29/10) Nigel Vanlue called me asking for a $500 credit card deposit. I authorized it via credit card. I actually believed it was to make sure I returned the car unharmed. After I returned it Monday (8/30/10), Nigel Vanlue informed me he thought I would buy it and refused my $25 gas receipt for the gas I put into the car (to get home, the cars gas tank was empty) and also they are holding my $500 deposit.
I want my deposit credited and I don’t think I should pay for gas considering it was Sullivan’s idea to take the car home to my wife.
I want this resolved and the salesman should be re-instructed about selling cars to maybe buyers. (He spent his commission before he got it.)
Leslie H Burdick
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Anonymous on 09/01/2010:
I'm trying to see your side in this, but are you saying this guy just called you up and asked for a $500 deposit and didn't tell you what it was for and you didn't ask? I can see why you assumed it was to ensure the car was brought back unharmed, but it seems like he would have done that before you drove off the lot.
Anonymous on 09/01/2010:
I'm assuming by the review that there was nothing in writing concerning the deposit. If that's the case then the first thing I would do is dispute the charge as fraud with your credit card company. If that didn't work then I'd sue them in small claims court. You'll win.

Good review!
Anonymous on 09/01/2010:
It's not fraud since the OP authorized the charge, Stew. Considering the charge was done on 8/30, chances are it will be reversed in 3-5 business days (standard practice) since the OP decided not to buy the car.
Anonymous on 09/01/2010:
"Fraud is generally defined in the law as an intentional misrepresentation of material existing fact made by one person to another with knowledge of its falsity and for the purpose of inducing the other person to act, and upon which the other person relies with resulting injury or damage. Fraud may also be made by an omission or purposeful failure to state material facts, which nondisclosure makes other statements misleading."

Given the facts at hand and assuming the dealership indicated they're not returning the deposit then I'd say this fraud.
Anonymous on 09/01/2010:
There's too much missing info like what Nigel said the deposit was for and whether or not Nigel told the OP they were keeping the deposit, which doesn't appear to be the case since the OP said holding, to go out on a limb and suggest fraud and small claims court. Holding could simply mean it's not going to be reversed for 3-5 days, which again is standard practice.
Anonymous on 09/01/2010:
You could be right JC because you usually are but that's not how I read it. I stand by my award winning advice until such time more information is offered.
old newfie on 09/01/2010:
I think they are just holding his deposit for a standard amount of time. I also think he is just mad because he thinks his gas for his trip home is not free...
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