NORTH CAROLINA -- To my knowledge as of year 2006: "Horrible" customer service!
In year 2004 there was an honest, efficent, and friendly person working there in customer service. I had a good experience in 2004. Persons ... read full review
I have been ordering MANY cushions, yearly, both standard and COM from this website since 2004! All of a sudden no calls or emails are being responded to, and as of today, the mailbox is full. Something has happened. Also have tried to find business info with the State of Indiana to no avail. 1 Replies - Latest reply on 04/27/2010Add reply
GLENDALE, ARIZONA -- I am not sure how a company like this stays in business. I purchased replacement cushions for my entire patio set. After receving no confirmation about order status, I received the items box by box over ... read full review1 Replies - Latest reply on 06/11/2013
ROSEVILLE, CALIFORNIA -- I ordered replacement cushions from Summer Living Direct on May 8, 2006. My order had special instructions for buttons and extra ties and where to put them. The order was shipped out in the 3.5 weeks as they said it would and took another week for delivery which they said it would take. I received the order on June 9, 2006 and the buttons were the right color and the extra ties(no extra charge)were placed exactly where I wanted them. The cushions are exactly what I wanted. I will be doing business again with Summer Living Direct.4 Replies - Latest reply on 06/14/2006Add reply