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StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

CONVERSE, TEXAS -- Our stay was GOOD. But periodically small issues would come up (which is what happens with changes in management). The recent problem occur 7 months after we moved and we are still having to deal with it. We ended our lease with a credit and still had to paid exit fees. Sun Homes (Summit Ridge) charged us for 4 DAYS in January and we moved on CHRISTMAS EVE!

Talking with two different property managers stated we had a ZERO balance and now 8 months later I'm receiving collection calls. Who WINS they do! $164.39 just for these folks to leave us alone. I truly believe they retaliated because after a 2 year lease we choose not to purchase. Watch your statements these folks have been doing this for years!

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Unfair Treatment for Residents of Kissimmee Gardens (a Sun Community)
StarStarEmpty StarEmpty StarEmpty StarBy -
Rating: 2/51

KISSIMMEE, FLORIDA -- Stand together for our rights, don't be pushed around! New owners unfair to residents; changing rules without 90 days notification is illegal! Are they going to reduce our rent for the loss of service? Did you read the notification with the trash can, only household trash anything else you will be charge for through KUA? Where do you put your weeds, who will pick these items up? These trash cans are too heavy empty to move, what we do when they are full?

Our lease states trash pickup is Tuesday and Friday why change now, it doesn't make our lives easier. What about the people who take their trash to the dumpster daily, too bad for them? Please consider not using the new trash cans on Monday. Put your trash out on our trash days as normal on Tuesdays and Fridays - Concerned Residents of Kissimmee Gardens.

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Management completely incompetent
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

ORLANDO, FLORIDA -- Despite repeated notification over several years from multiple residents, park manager has failed to enforce park rules. As a 55+ park she has failed to take action against a property occupied by 3 generation Hispanic family including a toddler and her single mother. This violation has persisted for three years without being addressed. The HOA, to which membership is voluntary, has also been contacted in the past two months. Again, no action. What value do rules have if ignored so blatantly? If you're looking for a nice retirement community do not expect it from Sun Properties. Go elsewhere!!

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Inconsiderate and Rude
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

PFLUGERVILLE, TEXAS -- I recently had an emergency surgery due to undetected cancer. I couldn't work for a month due to recovery. I was less than 20 days past due on my site rent and got an eviction notice. I have explained the reason I've been late but there's been no consideration or help from management due to the circumstances. I've been threatened with more fines on top of the normal fees.

This place keeps raising their site rents yearly but there is no perk to renting here. My home and my neighbors' homes have been broken into and of course we have to pay more each year for an unsafe place to live. Stay away from Sun Communities and Boulder Ridge, you'd be better off elsewhere.

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Discrimation
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

AUBURNDALE, FLORIDA -- The Community of Lake Juliana Landing in Auburndale Florida changes the rule to accommodate the office. A resident went to the office to get a resident application for residence. The person interested in living there is in their 40's. Because the 80/20 rule this should not be a problem. The person wanting residence was told they could not apply.

Two weeks ago the rule had been changed, all homes had to have at least one 55+ person living there. The HOA had not been told and only weeks ago the manager had sold a house to two 40-year-old. They were also told to write a letter asking residents and bring in back to the manager she would send it to corporate. When ask if she would attach a cover letter, the manager ask "What is a cover letter?" Maybe the problem is in the management.

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Management Is Difficult and Often Gives Bad Information
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MICCO, FLORIDA -- Park rules are inconsistent and only enforced by who you are and if they like you. Corporation is unreceptive and does not take customer service seriously. Difficult management. Does not have a clue.

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Lack of Enforcement of Community Rules
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LADY LAKE, FLORIDA -- Water Oak, a property of Sun Communities, has a lack of enforcement of its Rules & Regulations. Although management has been advised of the police being called on numerous occasions because of illegal activities at a resident's home, they have done nothing to protect the other residents' safety. They are lax when it comes to evicting residents who have children living with them in direct violation of HUD rules. Although there should be some time given to these residents to have children with them in cases of emergencies, not setting a time limit is the norm in this community.

Although quite a number of residents have received letters from management concerning the lack of maintenance of their lawns, other residents live in horrendous conditions without any action being taken. It seems to be "pick and choose" where enforcement is involved.

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Sun Communities Rating:
Star Empty star Empty star Empty star Empty star
1.2 out of 5, based on 6 ratings and
7 reviews & complaints.
Contact Information:
Sun Communities
27777 Franklin Road, Suite 200
Southfield, MI 48034
248-208-2500 (ph)
www.suncommunities.com
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