VANCOUVER, BRITISH COLUMBIA -- We purchased a curio cabinet from Cymax Stores, located in either Bellingham, WA or Vancouver, BC and was guaranteed free shipping and delivery, by Sun Delivery Inc. After waiting the amount of time needed for the item to be shipped, Sun Delivery did call, and made the first of 4 attempts to deliver our cabinet. They FAILED to meet ANY of the delivery appointments that they called and made with us.
We are busy people and they were advised of that fact prior to all of this. The final delivery was supposed to be delivered at approximately 10:00 pm. We live in a manufactured home park for 55 and older, and this last request was totally out of line and when we refused the delivery, they are now keeping the $400 plus that we paid for the curio cabinet under the guise of "standard return policy" of which we have never been enlightened about until now.
DO NOT USE EITHER CYMAX STORES NOR SUN DELIVERY, INC. They will rip you off. We are in the process of registering a complaint with the Better Business Bureau re Cymax Stores as well as the ICC/DOT against Sun Delivery Inc.