[X]
Feedburner count

Sunbeam

Star Half star Empty star Empty star Empty star
38 Reviews & Complaints
www.sunbeam.com

Most Popular | Newest | More Options >
More filter options:
Faulty Sunbeam Heaters-SQH310
Posted by Gimpychris2763 on 01/28/2012
SCHENECTADY, NEW YORK -- I have been using the Sunbeam Electric heaters, model SQH310 for the past 3 years and have been very satisfied. However, this year I purchased one at our Walmart Store and found it to be faulty. On the past heaters I owned when you turned it off the red indicator light went off. On the new heater, it stayed on even though the switch was in the off position. The thermostat did not work. I took the heater back and got a replacement. The identical problems were with the 2nd model. I called the Sunbeam consumer line and was told by the representative that the light should go out when the heater was turned off. He said to go back to Walmart and have them open another heater and plug it in at the store. Again, the light stayed on and the thermostat did not work. I informed Walmart that these heaters seemed to be defected. They could care less!! They said it was Sunbeam's problem and they are the ones to do a recall. I called Sunbeam again. This time the representative said it was alright if the light stayed on. Apparently it lets you know the unit is still plugged in. I can somewhat understand this even though I like the old design where when you turn it off, it is off!! No current is running through it!! I then questioned why on all three heaters the thermostat is not working. On the 3rd one I asked for my money back. These WERE great safe heaters. Apparently there has been a design change and I no longer trust them. They had a great product and for some unknown reason, they trashed it. I will no longer be buying Sunbeam products. They are having problems with ALL their products-heaters, electric blankets, electric heating pads and coffee pots.....etc etc etc. I no longer trust this company. What infurates me also is how the Walmart "managers??" show absolutely no interest or care about the problem. Even when I told them these things could cause fires-three heaters with broken thermostats?? If fires results from these heaters can Walmart be sued?? If not-why??

     
Read 8 RepliesAdd reply

User Replies:Close comments

Posted by clutzycook on 2012-01-28:
The light stays on all the time or it goes off eventually? If it goes off eventually, it may just be a warning that the unit is hot (I've seen that with flat top stoves). What indication did you have that the thermostat was defective (other than the light)?
Posted by trmn8r on 2012-01-28:
The light staying on could be a safety feature, because I believe it is recommended to unplug these before leaving unattended.

A good owner's manual SHOULD include the operating modes and explain how the light is supposed to work.

When you asked about the thermostats not working, what explanation were you given? If all the units had non-functioning thermostats, the manager should have shown at least an interest in letting someone know.
Posted by gimpychris2763 on 2012-03-20:
In answer to the two comments on my report for the SQH310 Sunbeam heaters.-In answer to the first question, the light does not go out after a time-it stays on until unplugged. The 2nd question-when you have obtained a comfortable heat, you slowly move the thermostat dial to a lower heat until it shuts off-this maintains the temperature the room was at when you lowered it. As the room cools down, the heat will go on automatically to maintain the desired temperature you selected and shut off once reached. . As stated, I have been buying these heaters for the last 3 years and they all worked this way. The three I bought this year (and returned) the thermostat did not work-it did not turn itself back on to maintain the heat. And yes, I have read the instructions and yes, the thermostat is to work this way, but doesn't. Why is this happening on the 2 I bought and the one we tried in Wallyworld?? Who knows-did they leave a part off in the manufacturing of these units this time? Who knows!. I am totally disappointed-I heat with oil and these heaters were great to keep the oil use/high price down. They WERE great heaters
Posted by oldman on 2012-11-20:
in the manual it states light may remain lit until the heater is unplugged
Posted by northernlites on 2013-01-02:
My husband and I had bought our SQH310 Sunbeam Quartz Heater about 3 months ago, at Wal-Mart also. The first 2 months or so it worked fine I was able to use the thermostat feature and all was good. Now it constantly shuts itself off. When it's not on the thermostat setting it is supposed to run continuously. It will run for maybe 5 minutes, then shut off. According to the directions you are supposed to unplug it for 30 minutes for it to reset itself. This does not help at all! I have also been wondering why that light stays on at all times unless I unplug it. I am so not happy with this heater and now question its safety since it is not performing properly.
Posted by Nancy on 2013-11-07:
I too had the older Sunbeam heater and it worked great for a few years. I had to buy a new one this year. The one that the light stays on. It stopped working today and the unplug for 30 minutes to reset didn't work. I took the heater apart, took off the front grill and turned the 2 tubes that get red around and around. Apparently they are like batteries and get oxidized or dust in them. Anyhow it is working like new again. Hope this helps someone that has this problem.
Posted by Kee-Kee on 2014-01-06:
I too had the old sunbeam heater since my daughter was about two and she's now ten, I bought the new SQH310 model and it has been a terrible experience. First of all it want come on 2 however when you put it in 1 and set the temperature it only stays in for about a minute and a half. I will NEVER buy a Sunbeam product again.
Posted by Robert Robinson on 2014-03-05:
I have the same thermostat problem with my Sunbeam heater. I'll set it to 70 before I go to bed and when I wake up it can be 55 and it still won't turn itself on. I have to turn it off and back on and sometimes even then it won't "realize" that it's freezing. I emailed Sunbeam about it a year ago and they said I had to send it to them. I'm not paying for shipping to send them a product that they made defectively!
Close commentsAdd reply

Sunbeam Electric Blankets are not good quality
Posted by Oshaman1 on 10/14/2009
This is the fourth Sunbeam electric blanket we've had in 4 years. It has dual controls and does not work properly as it does not get warm. This has happened to the other three blankets also. They work for a month or so and then "crap out"! Each time I have complained to the company and they tell me to ship it back to them - at my own cost - and they will "evaluate" it and make a decision as to whether it can be repaired, or if it is even coverd by warranty. It is only a few months old.....how can it not be covered, but....even more ....how come it does not work properly?

I sent one back already (at my own cost) and they wanted to charge me to repair it. Now...no sir....not again!

I'll never buy another Sunbeam electric Blanket, and let me tell you....."buyer beware" of this company.
     
Read 5 RepliesAdd reply

User Replies:Close comments

Posted by sarahnkrystal on 2009-10-14:
I agree with you. I have to buy a new one every year. It's very disappointing
Posted by PepperElf on 2009-10-14:
i wonder what brand i have. mom gave it to me... so it was probably at least a year old before it became mine.

it's still in the cedar chest tho. personally i rarely ever used it by itself. it is always used on high, and usually with another blanket on top, to help trap the top-heat too.

it works best with my Woobie. (a military style poncho liner that's omg warm) electric blanket + woobie = awesome defense against upstate NY winter
Posted by bcd on 2009-10-14:
We purchased a Sunbeam electric blanket (dual control) three years ago. We live in Florida and only used it for two or three weeks in January 2007. When we attempted to use it again in January 2008 it was only about 30% as effective as it was a year earlier. It had a two or three-year warranty but the receipt was lost. I totally agree with this review but I don’t understand why the OP purchased three more. Good review.
Posted by jktshff1 on 2009-10-14:
stupid question, but why an electric blanket anyway? Heat on, put dog in bed to warm up, kick dog out, cover up...sleep..not hard. Unless you are bouncing around enjoying yourselves and throwing blanket everywhere!! LOL!
Posted by Anonymous on 2009-10-14:
Do you have kids bouncing on your bed? That'll do it every time.
Close commentsAdd reply

Quartz Heater Caught Fire
Posted by Jhop on 11/15/2010
Purchased a new tower quartz heater last week, model SQH310. I had it on right before I went to bed and the top right corner of the unit caught fire... flames were coming out of the top. The unit wouldn't shut off while it was burning so I unplugged it from the wall. Called Sunbeam 888-264-9669, but all they are doing is replacing it. I asked if the unit had any problems but couldn't get an answer.

I'm glad I didn't fall asleep.

John
     
Read 10 RepliesAdd reply

User Replies:Close comments

Posted by MDSasquatch on 2010-11-15:
I had this happen with the plug of a Sunbeam Warming Blanket; the customer service was very willing to replace it, but they weren't to eager to admit that there might be a problem with the blanket.
Posted by RestaurantGuy on 2010-11-15:
They are offering to replace the defective product for you. What more would you like them to do for you?
Posted by MDSasquatch on 2010-11-15:
When they replaced my warming blanket, I wanted a little bit of assurance that it wouldn't happen again. Is that too much to ask?
Posted by Anonymous on 2010-11-15:
Definitely faulty. Nowadays, most things have an automatic shutoff / fail safe to prevent things like fire and overheating.
Posted by Anonymous on 2010-11-15:
New unit or not, I would be afraid to use it.
Posted by dan gordon on 2010-11-15:
I would be letting the Consumer safety commission or similar and notify them of this inciden t. Replacing the unit is nice but others may have had the same situation so contacting another agency and voice your concerns will help others.
Posted by trmn8r on 2010-11-15:
This unit has been sold for a long time now, and I found no other complaints of fire.

An electrical heating device, by its nature, has a higher degree of risk than the average appliance. Think Revlon 1875 hair dryer with sparks and flames (google it). But this heater should be more reliable than a handheld dryer.

I assume you were hoping either to get a refund or find out there is a widespread problem. My guess is you won't and it isn't.
Posted by consciousconsumer on 2010-11-17:
I believe this will be a widespread problem.
Bought my SQH310 8 months ago, used it last winter and this last week for the first time this year. Today, when I turned the power switch to the low wattage setting sparks lit up the inside compartment under the switch then caught fire.
Posted by Okieyankeegirl on 2010-12-10:
I just filed a complaint with the US Consumer Product Safety Commission regarding the near fire with my Sunbeam SQH310 heater. I'm sure they will have to do something about this heater if/when they receive enough complains. I have a second heater (we bought 2) that I'm now afraid to use for fear it too will short.
Posted by C. Spencer on 2012-01-04:
Six week old SQH310 Sunbeam quartz heater. Strong "electrical source" odor from heater and thereafter there was no difference between 750 or 1500 watt heating. It operated at 1500 regardless of setting as evidenced by heat output and the brighter orange color of quartz tubes. At 750 setting the tubes did not glow as brightly. Called Sunbeam and first lady gave me run-around and told me I didn't know how it operated, etc, and that nothing was wrong with it. I knew better! Asked to speak to her supervisor and when I told the supervisor the problem she immediately offered a no cost Holmes heater replacement w/ same 750/1500 watt rating and did not want the Sunbeam heater returned.....kind of tells me there is a manufacturing defect they would rather not admit or deal with, but wanted to have it quietly go away.
Close commentsAdd reply

Faulty Product
Posted by Joe123 on 01/30/2006
WICHITA, KANSAS -- I purchased a Mr. Coffee Coffeemaker, Mdl ESX33 on August 3, 2005 to replace a Mr. Coffee coffeemaker Cat No. DCM 180AWH that I had for over 15 years.

The new product although it look nice was a piece of crap and I should have returned it within the week, but I did not. The problems I had with this coffeemaker were:
1. Would not turn off automatically in two hours as stated in the users manual,
2. It was almost impossible to pour liquid from the "drip-free" decanter without having the liquid run down the side of the decanter;
3. The "brew basket" would not stay shut and opened some when the machine started up. Today the "brew basket" opened enough to cause the hot liquid and coffee grounds to spill all over the counter top.

Mr. Coffee use to be a good product, and I have used this product for over 30 years with two different Mr. Coffee brewers, both the same model that operated without any problems. The last one which started to leak after 16 years was replaced with the ESX33 model. That was a mistake.

I will not use this new model any more and it will be designated to the trash after 6 months of use. I will not purchase a Sunbeam Product again to show my total dissatisfaction with the crap that Sunbeam is making.

My recommendation for anyone considering purchasing the Sunbeam Product "Mr Coffee" coffeemaker is NOT TO DO SO.

     
Read 6 RepliesAdd reply

User Replies:Close comments

Posted by Mad Eye Moody on 2006-01-30:
Maybe you just got a bad one, Joe. There's a defected unit or two in every so many shippments. If you want to get a quality coffee maker that isn't Sunbeam...try Krupps. They're very well made.
Posted by spiderman2 on 2006-01-30:
A few years back I bought a Mr. Coffee that was just terrible. Water sloshed out the back because the overflow hole was too low and the basket didn't stay in place among other issues. Unfortunately I didn't save the receipt. I contacted Mr. Coffee directly, just to let them know of the issues with that particular model (not asking for anything because I had no receipt for it) and they sent me a brand new, different model coffee pot that has worked wonderfully ever since.
Posted by Ponie on 2006-01-30:
I've had a couple of Mr. Coffee's in the past. In fact one that's about 20 yrs. old is back in the box as a 'just in case' coffeemaker. Only reason I ever put them out to pasture is I wanted to upgrade. Now you can't make me part with my HB Brewmaster. But if it goes, I've got my spare Mr. Coffee to carry me over until I get a new coffeemaker.
Posted by Mad Eye Moody on 2006-01-30:
I've had the Krupps Coffee Maker for almost seven years. Granted, that's not THAT long...but I've left it on all day numerous times and it's taken some beatings and it's still kickin out the mud.
Posted by ejack053824 on 2006-01-30:
I have a Bunn coffeemaker thats lasted 19 years...was given to me by my father. Its still kicking ass!
Posted by miketech on 2006-01-31:
We just got a Cuisinart that grinds the coffee then brews it all in the pot :) wonderful yes. Will it last more than a year? I doubt it.
Close commentsAdd reply

Quality Control
Posted by Steff on 01/23/2005
HENDERSON, NORTH CAROLINA -- Since September 2004, we have had three different NEW Sunbeam Queen Size Mattress Warming Pads. The first one lasted about 5 weeks, then one side of the pad ceased heating. The seller replaced the pad, but within three weeks, again one side (not the same one as the first)failed to heat. The seller again requested that the unit be replaced. This was done and this time, the pad lasted 4 days then it failed totally, nothing would work. Previously, about 4 years ago, we purchased the warming pads for all our beds (3), for our daughter's family (2) and my wife's parents (1). All of these with the exception of one, are still working as though they were brand new. So something has declined in the quality of materials being used in the construction of the pads.
When we replaced the defective one for the fourth time, we purchased a warming pad made by another manufacturer and it has been working perfectly now for over a month, so it is not something that is happening when we get it home.
     
Read 1 RepliesAdd reply

User Replies:Close comments

Posted by compwiz on 2005-01-25:
The "Sunbeam" name has been leased to so many different companies, (China) so you get what you pay for
Close commentsAdd reply

Heater a fire hazard
Posted by Okieyankeegirl on 12/10/2010
We run the Sunbeam heater to take the chill off the master bedroom and have owned it almost a year without any problems. Last night about 3 minutes after I started the heater, I smelled the distinct burnt electrical odor but didn't see any smoke. Out of fear of a fire I turned off, unplugged and transported the heater into an area that had no combustibles. My husband removed the casing and found that the wiring around the switch was burned. I'm glad I was awake and not asleep when the unit shorted.
     
Read 7 RepliesAdd reply

User Replies:Close comments

Posted by fast327 on 2010-12-10:
Quick action may have saved your house and life. Wonder why the breakers did not trip when the unit shorted out?
Posted by Venice09 on 2010-12-10:
Smart and quick thinking on your part. You really should let Sunbeam know about this. Thanks for the heads-up on this model.
Posted by trmn8r on 2010-12-10:
This is not uncommon with portable electric heaters, so much so that as I read the letter I anticipated it was the switch before you stated it.

The problem is likely the switch contacts failed - they made intermittent contact. The resistance and current being drawn caused them to heat and melt the body of the switch. Electricity can do nasty things.
Posted by bcd on 2010-12-11:
fast327,

A circuit breaker trips when the load attempts to draw current (measured in amps) above the rating of the breaker. A device does not draw excessive current when electricity arcs at the contacts of a switch. There never was an electrical short.

Space heaters should not be used while sleeping.
Posted by trmn8r on 2010-12-11:
Correct, bcd, a circuit breaker won't help here. I forgot to mention that. And you are correct - using a space heater while sleeping is asking for a problematic wake-up call.
Posted by natb1 on 2012-11-29:
I have owned a lot of sunbeam space heaters. They generally dont last more than 1 season. Some fail within a month. I keep getting sucked in by the $15 price tag. BTW...you would think a ceramic type heater would be "safe" compaired to standard heating elements. I do run my ceramic at night, keeping them AWAY from ANY combustibles. I even place them on a spare piece of ceramic floor tile. I own 2 traditional heating element types, also made by Sunbeam. They both have failing themostatic switches which open and close rapidly, causing steady pulsing of surge currents. This caused the lights in the house to "flicker". Traditional heating elements all have significant surge currents when FIRST engergized because they have very LOW "off/cold" resistance. I had one ceramic type fail where half the element burned up, while the other half was putting out heat. I dont know if ceramics fail so quickly because of their "nature" or if its just crappy Sunbeam?

Yes....you can start a fire with LOW electrical current. Circuit breakers DO NOT protect against electrical fires caused by "shorting" equipment.
Posted by Stephen on 2013-12-17:
"trmn8r on 2010-12-10", Exactly, I had the same situation. Very scary. Very cheap on/off/1/2 switch.
Close commentsAdd reply

Heating Pad Burned a Lazyboy Chair
Posted by Renfrewite on 03/29/2007
PETAWAWA -- My mother-in-law recently bought a Sunbeam heating pad that adhears to your body that is suppose to have an automatic shut off after 2 hours. Well this is the very first time my father-in-law used it and it was left sitting on his lazyboy chair and it didn't shut off. After about 6 hours my mother-in-law smelled something buring and went to investigate in the living room. The top of the heating pad was burnt as was the chair and it was only set at medium setting, can you imagine how hot high setting is? I took pictures of both the heating pad and the chair and I still have the receipt. I wrote to the company last week with no reply from then and then again today, so we will see if they reply back. There is no email address to send the photos to and I asked for one so they could see the damage the heating pad did. If no one had been home the whole house would have burned down. I say either Sunbeam starts making quality and safe products or they should be shut down for good. I will never ever buy a sunbeam product!!
     
Read 13 RepliesAdd reply

User Replies:Close comments

Posted by Anonymous on 2007-03-30:
My guess is that there are probably a list of precautions included with the heating pad.

Like...CAUTION. Heating pad will get HOT. Or, don't leave heating pad on and unattended.

Of course, nobody ever reads them.

Posted by rhondam718732 on 2007-03-30:
Robf I'm sure you're right but since a heating pad is designed to be placed on skin, it shouldn't burn through fabrics!
Posted by Sparticus on 2007-03-30:
I'm always fearful of those things when I use them at night and fall asleep... they do get pretty hot... but to actually burn through some fabric... that is a bit too hot... unless it was buried under something that trapped the heat... but it sounds like it was just sitting on the chair.
Posted by Anonymous on 2007-03-30:
Try going to your local fire department for some help. If you can get them on your side Sunbeam will take notice as they do not want the bad press if it makes the news. See if you can get the fire department to write up an incident report so you will have something in writing.
Posted by MRM on 2007-03-30:
Defintely send Sunbeam the pictures of the burnt blanket and the incident report from the fire dept, and they may respond back to you
Posted by poppapia on 2007-03-30:
Give them a little more time. One week isn't long enough for the company to investigate.
Posted by Noneill on 2007-03-30:
I have a friend whose mother being a diabetic had little feeling in her feet. She put a heating pad on her feet and it burned her. I don't know how long she had it on - probably a long time. She had to have her foot amputated.
Posted by Shakra on 2007-03-30:
As a diabetic, you are told to never use heating pads. I don't know what she was thinking. It's for that very reason that she wasn't supposed to use one.

Sparticus, I hope you are kidding about falling asleep with the heating pad on at night. Otherwise, Robf is correct about people not reading the warnings.

Also, no one should use a heating pad more than 20-30 min. at a time. I wonder why they have a two hour shut off time. That's just dangerous.
Posted by Renfrewite on 2007-04-03:
I have a contact phone number for sunbeam in case anyone wants to contact them. 1-877-327-0016. They called me today but I wasn't home so they will be calling me tomorrow, I will let everyone know the outcome.

Don't forget it was only set on medium setting and was suppose to shut off after 2 hours and didn't.
Posted by Renfrewite on 2007-04-03:
And in reply to Robf, yes there is cautions printed on the label, but it says nothing about leaving it on unattended (it's suppose to shut off automatically) And says nothing about getting so hot it will burn through fabric, especially only on the medium setting.
Posted by mh1234 on 2007-10-26:
I purchased a Sunbeam electric heating pad. I hadn't noticed that it had been made in China or I wouldn't have purchased it. The cord is so stiff I can barely wind it up for storage and it has overheated to the point that I had to toss it out. I'll never purchased another item from Sunbeam again. ..it used to be a good company but not anymore.mh
Posted by Timi Headley on 2011-06-10:
Hi,
I also have the same problem!!! I bought a Sunbeam heating pad at Walmart. I set it on L with the two hour timer. I sat on the couch with it on my back because I have deep joint pain from Lupus. I ended up with a large blister at least 1 inch across and a bit deep.
I went back to Walmart and bought first aid supplies. Then I stood in line and returned the heating pad and chose a new (Sunbeam) heating pad thinking that maybe it was just a fluke because the timer didn't shut it off!
So, then I was on my 2nd Sunbeam heating pad from Walmart. I set it to Low on the two hour timer again. I received another blister on my back from the 2nd heating pad. When I returned this one to Walmart I asked for a refund and I asked to speak to the manager of the store thinking that he would likely pull them from the shelf for liability reasons and send them back to Sunbeam for a refund on THEIR purchase. The manager treated me terribly. Because of that, I offered to let him see the burns on my back. They weren't in a spot that would compromise my dignity AT ALL! He was rude and said that he didn't want to see my back but he yelled those words at me!

Because of that manager and because I thought they should know so they could protect other people by changing their product, I called the Sunbeam manufacturer! I asked them to refund my costs for the first aid supplies and the third heating pad I would have to buy. They asked for pictures and copies of my detailed receipts. I did what they asked and I DID receive that refund from them.

I went to WALGREENS for a 3rd heating pad! I chose the Dry/Moist optional pad w/2hour Timer! However, I HAD TO choose a Sunbeam pad because that was the ONLY ONE they carried!!! Yesterday I woke to a 2nd or 3rd degree burn on my hand. It's a circular burn bubble that popped yesterday with the skin coming off it as well and it has a 2nd layer of blister with a 3rd layer of blisters even other those!!! I don't know if I'll be able to get it healed before it becomes infected!

The only thing I want is for these pads to stop burning people. I am not a person who jumps the band-wagon and sues people! I am NOT sue-happy! Were I sue-happy I'd have done that instead of calling Sunbeam about the 2nd burns!

I called a personal injury/faulty product injury attorney today! They told me to Goole and Yahoo etc. search this under every thing I could think of. I entered Sunbeam Heating Pad Burn and there were so many hits that I couldn't believe my eyes!!! Why is there no class action suit about this?
Posted by Rhonda on 2012-01-06:
It is unimaginable that someone could burn so bad (2nd or 3rd degree burns) without knowing they were being burned! And if it burned that bad, it shouldn't take overnight to find out it occurred. The 2-hour shut-off is for those who forget and leave it on. NO ONE should apply heat (or cold) to their body for more than 20 minutes at a time. According to my physician and physical therapist, you can do 20 minutes on and 20 minutes off, but you shouldn't do it for 2 hours straight.
Close commentsAdd reply

Electric With Fan Heater Stopped Working.
Posted by Rw4wheelz4 on 12/30/2012
The heater stopped working, the power light comes on but no heat and the fan does work. I followed the instructions on the back of the unit, but it still does not work. What is the fix for the unit?

     
Read 2 RepliesAdd reply

User Replies:Close comments

Posted by Alain on 2012-12-30:
On of these contacts may help you with this question: geninfo@householdappliance.com [email]
800-786-2326 [phone]
http://www.sunbeam.com/Splash.aspx [web site]
Posted by madconsumer on 2012-12-30:
how old is the unit? could it be returned or exchanged?
Close commentsAdd reply

StarEmpty StarEmpty StarEmpty StarEmpty Star
Complaint
Posted by Toni8412256 on 11/15/2012
I was using my Sunbeam heating pad on Nov 10 2012 when the control unit "popped" and "flashed" leaving my left hand black, a hole in my comforter and black on the control unit. I was able to put water on the comforter - avoiding a possible fire - washed as much of the "black" off my hand and noticed a slight burn down the side of my little finger.

Product: King Size pad - 17" X 24"
Model # 7640403
Purchased: approx 1yr ago - unfortunately I cannot locate the receipt.
The comforter was received as a gift last Christmas therefor I do not have a receipt for the cost of the item. I have taken photos of the damage/injury however I cannot get in contact with anyone to complain to the company which is "handled" by Jarden Consumer Solutions.
     
Read 1 RepliesAdd reply

User Replies:Close comments

Posted by leet60 on 2012-11-16:
If you have not already tried this option they can be contacted here:

Jarden Consumer Solutions
2381 Northwest Executive Center Drive Boca Raton, FL 33431

There have been reports of issues such as this, you can find information on these reports here:

http://www.harrell-nowak.com/blog/2011/08/22/sunbeams-heating-pad-causes-another-59549
(561) 912-4100
Close commentsAdd reply

StarEmpty StarEmpty StarEmpty StarEmpty Star
Heating Pad Leaves Scar
Posted by Homeshop2u on 10/01/2012
Sunbeam heating pad is suppose to have a 2 hour shut-off, but this product burned a hole in my back the size of a nickel. I sent two letters concerning my burn, but felt brushed off by their representatives, one even stating, "Our lawyers only speak with other lawyers." So I contacted a lawyer. Unfortunately he told me that Sunbeam is under so much litigation now, it would take a long time to get to court. Also they will wrap lawyers and individuals up in so much court fees (filing, requiring specialists, etc), it wouldn't be worth money or time.
What type of justice is this in our country when large corporations can force consumers into financial ruin just to get justice?
     
Read 3 RepliesAdd reply

User Replies:Close comments

Posted by leet60 on 2012-10-02:
You should be able to locate an attorney that would take this issue on a "contingency" basis if you have a good case. This is normally no up front money from you, but they will take a percentage of any award you may receive (around 1/3 of the award) and if they lose you owe nothing.
Posted by melissa253 on 2012-10-02:
My question is and may as well be Sunbeam's question: When you felt the heating pad getting too hot for you, why didn't you turn it off/remove it from your body?
Posted by clutzycook on 2012-10-02:
They probably fell asleep with it on, which most owner's manuals warn against for this very reason.
Close commentsAdd reply

Top of Page | Next Page >