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Faulty Sunbeam Heaters-SQH310
Posted by Gimpychris2763 on 01/28/2012
SCHENECTADY, NEW YORK -- I have been using the Sunbeam Electric heaters, model SQH310 for the past 3 years and have been very satisfied. However, this year I purchased one at our Walmart Store and found it to be faulty. On the past heaters I owned when you turned it off the red indicator light went off. On the new heater, it stayed on even though the switch was in the off position. The thermostat did not work. I took the heater back and got a replacement. The identical problems were with the 2nd model. I called the Sunbeam consumer line and was told by the representative that the light should go out when the heater was turned off. He said to go back to Walmart and have them open another heater and plug it in at the store. Again, the light stayed on and the thermostat did not work. I informed Walmart that these heaters seemed to be defected. They could care less!! They said it was Sunbeam's problem and they are the ones to do a recall. I called Sunbeam again. This time the representative said it was alright if the light stayed on. Apparently it lets you know the unit is still plugged in. I can somewhat understand this even though I like the old design where when you turn it off, it is off!! No current is running through it!! I then questioned why on all three heaters the thermostat is not working. On the 3rd one I asked for my money back. These WERE great safe heaters. Apparently there has been a design change and I no longer trust them. They had a great product and for some unknown reason, they trashed it. I will no longer be buying Sunbeam products. They are having problems with ALL their products-heaters, electric blankets, electric heating pads and coffee pots.....etc etc etc. I no longer trust this company. What infurates me also is how the Walmart "managers??" show absolutely no interest or care about the problem. Even when I told them these things could cause fires-three heaters with broken thermostats?? If fires results from these heaters can Walmart be sued?? If not-why??
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Posted by clutzycook on 2012-01-28:
The light stays on all the time or it goes off eventually? If it goes off eventually, it may just be a warning that the unit is hot (I've seen that with flat top stoves). What indication did you have that the thermostat was defective (other than the light)?
Posted by trmn8r on 2012-01-28:
The light staying on could be a safety feature, because I believe it is recommended to unplug these before leaving unattended.

A good owner's manual SHOULD include the operating modes and explain how the light is supposed to work.

When you asked about the thermostats not working, what explanation were you given? If all the units had non-functioning thermostats, the manager should have shown at least an interest in letting someone know.
Posted by gimpychris2763 on 2012-03-20:
In answer to the two comments on my report for the SQH310 Sunbeam heaters.-In answer to the first question, the light does not go out after a time-it stays on until unplugged. The 2nd question-when you have obtained a comfortable heat, you slowly move the thermostat dial to a lower heat until it shuts off-this maintains the temperature the room was at when you lowered it. As the room cools down, the heat will go on automatically to maintain the desired temperature you selected and shut off once reached. . As stated, I have been buying these heaters for the last 3 years and they all worked this way. The three I bought this year (and returned) the thermostat did not work-it did not turn itself back on to maintain the heat. And yes, I have read the instructions and yes, the thermostat is to work this way, but doesn't. Why is this happening on the 2 I bought and the one we tried in Wallyworld?? Who knows-did they leave a part off in the manufacturing of these units this time? Who knows!. I am totally disappointed-I heat with oil and these heaters were great to keep the oil use/high price down. They WERE great heaters
Posted by oldman on 2012-11-20:
in the manual it states light may remain lit until the heater is unplugged
Posted by northernlites on 2013-01-02:
My husband and I had bought our SQH310 Sunbeam Quartz Heater about 3 months ago, at Wal-Mart also. The first 2 months or so it worked fine I was able to use the thermostat feature and all was good. Now it constantly shuts itself off. When it's not on the thermostat setting it is supposed to run continuously. It will run for maybe 5 minutes, then shut off. According to the directions you are supposed to unplug it for 30 minutes for it to reset itself. This does not help at all! I have also been wondering why that light stays on at all times unless I unplug it. I am so not happy with this heater and now question its safety since it is not performing properly.
Posted by Nancy on 2013-11-07:
I too had the older Sunbeam heater and it worked great for a few years. I had to buy a new one this year. The one that the light stays on. It stopped working today and the unplug for 30 minutes to reset didn't work. I took the heater apart, took off the front grill and turned the 2 tubes that get red around and around. Apparently they are like batteries and get oxidized or dust in them. Anyhow it is working like new again. Hope this helps someone that has this problem.
Posted by Kee-Kee on 2014-01-06:
I too had the old sunbeam heater since my daughter was about two and she's now ten, I bought the new SQH310 model and it has been a terrible experience. First of all it want come on 2 however when you put it in 1 and set the temperature it only stays in for about a minute and a half. I will NEVER buy a Sunbeam product again.
Posted by Robert Robinson on 2014-03-05:
I have the same thermostat problem with my Sunbeam heater. I'll set it to 70 before I go to bed and when I wake up it can be 55 and it still won't turn itself on. I have to turn it off and back on and sometimes even then it won't "realize" that it's freezing. I emailed Sunbeam about it a year ago and they said I had to send it to them. I'm not paying for shipping to send them a product that they made defectively!
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Sunbeam Electric Blankets are not good quality
Posted by Oshaman1 on 10/14/2009
This is the fourth Sunbeam electric blanket we've had in 4 years. It has dual controls and does not work properly as it does not get warm. This has happened to the other three blankets also. They work for a month or so and then "crap out"! Each time I have complained to the company and they tell me to ship it back to them - at my own cost - and they will "evaluate" it and make a decision as to whether it can be repaired, or if it is even coverd by warranty. It is only a few months old.....how can it not be covered, but....even more ....how come it does not work properly?

I sent one back already (at my own cost) and they wanted to charge me to repair it. Now...no sir....not again!

I'll never buy another Sunbeam electric Blanket, and let me tell you....."buyer beware" of this company.
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Posted by sarahnkrystal on 2009-10-14:
I agree with you. I have to buy a new one every year. It's very disappointing
Posted by PepperElf on 2009-10-14:
i wonder what brand i have. mom gave it to me... so it was probably at least a year old before it became mine.

it's still in the cedar chest tho. personally i rarely ever used it by itself. it is always used on high, and usually with another blanket on top, to help trap the top-heat too.

it works best with my Woobie. (a military style poncho liner that's omg warm) electric blanket + woobie = awesome defense against upstate NY winter
Posted by bcd on 2009-10-14:
We purchased a Sunbeam electric blanket (dual control) three years ago. We live in Florida and only used it for two or three weeks in January 2007. When we attempted to use it again in January 2008 it was only about 30% as effective as it was a year earlier. It had a two or three-year warranty but the receipt was lost. I totally agree with this review but I don’t understand why the OP purchased three more. Good review.
Posted by jktshff1 on 2009-10-14:
stupid question, but why an electric blanket anyway? Heat on, put dog in bed to warm up, kick dog out, cover up...sleep..not hard. Unless you are bouncing around enjoying yourselves and throwing blanket everywhere!! LOL!
Posted by Anonymous on 2009-10-14:
Do you have kids bouncing on your bed? That'll do it every time.
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Quartz Heater Caught Fire
Posted by Jhop on 11/15/2010
Purchased a new tower quartz heater last week, model SQH310. I had it on right before I went to bed and the top right corner of the unit caught fire... flames were coming out of the top. The unit wouldn't shut off while it was burning so I unplugged it from the wall. Called Sunbeam 888-264-9669, but all they are doing is replacing it. I asked if the unit had any problems but couldn't get an answer.

I'm glad I didn't fall asleep.

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Posted by MDSasquatch on 2010-11-15:
I had this happen with the plug of a Sunbeam Warming Blanket; the customer service was very willing to replace it, but they weren't to eager to admit that there might be a problem with the blanket.
Posted by RestaurantGuy on 2010-11-15:
They are offering to replace the defective product for you. What more would you like them to do for you?
Posted by MDSasquatch on 2010-11-15:
When they replaced my warming blanket, I wanted a little bit of assurance that it wouldn't happen again. Is that too much to ask?
Posted by Anonymous on 2010-11-15:
Definitely faulty. Nowadays, most things have an automatic shutoff / fail safe to prevent things like fire and overheating.
Posted by Anonymous on 2010-11-15:
New unit or not, I would be afraid to use it.
Posted by dan gordon on 2010-11-15:
I would be letting the Consumer safety commission or similar and notify them of this inciden t. Replacing the unit is nice but others may have had the same situation so contacting another agency and voice your concerns will help others.
Posted by trmn8r on 2010-11-15:
This unit has been sold for a long time now, and I found no other complaints of fire.

An electrical heating device, by its nature, has a higher degree of risk than the average appliance. Think Revlon 1875 hair dryer with sparks and flames (google it). But this heater should be more reliable than a handheld dryer.

I assume you were hoping either to get a refund or find out there is a widespread problem. My guess is you won't and it isn't.
Posted by consciousconsumer on 2010-11-17:
I believe this will be a widespread problem.
Bought my SQH310 8 months ago, used it last winter and this last week for the first time this year. Today, when I turned the power switch to the low wattage setting sparks lit up the inside compartment under the switch then caught fire.
Posted by Okieyankeegirl on 2010-12-10:
I just filed a complaint with the US Consumer Product Safety Commission regarding the near fire with my Sunbeam SQH310 heater. I'm sure they will have to do something about this heater if/when they receive enough complains. I have a second heater (we bought 2) that I'm now afraid to use for fear it too will short.
Posted by C. Spencer on 2012-01-04:
Six week old SQH310 Sunbeam quartz heater. Strong "electrical source" odor from heater and thereafter there was no difference between 750 or 1500 watt heating. It operated at 1500 regardless of setting as evidenced by heat output and the brighter orange color of quartz tubes. At 750 setting the tubes did not glow as brightly. Called Sunbeam and first lady gave me run-around and told me I didn't know how it operated, etc, and that nothing was wrong with it. I knew better! Asked to speak to her supervisor and when I told the supervisor the problem she immediately offered a no cost Holmes heater replacement w/ same 750/1500 watt rating and did not want the Sunbeam heater returned.....kind of tells me there is a manufacturing defect they would rather not admit or deal with, but wanted to have it quietly go away.
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Faulty Product
Posted by Joe123 on 01/30/2006
WICHITA, KANSAS -- I purchased a Mr. Coffee Coffeemaker, Mdl ESX33 on August 3, 2005 to replace a Mr. Coffee coffeemaker Cat No. DCM 180AWH that I had for over 15 years.

The new product although it look nice was a piece of crap and I should have returned it within the week, but I did not. The problems I had with this coffeemaker were:
1. Would not turn off automatically in two hours as stated in the users manual,
2. It was almost impossible to pour liquid from the "drip-free" decanter without having the liquid run down the side of the decanter;
3. The "brew basket" would not stay shut and opened some when the machine started up. Today the "brew basket" opened enough to cause the hot liquid and coffee grounds to spill all over the counter top.

Mr. Coffee use to be a good product, and I have used this product for over 30 years with two different Mr. Coffee brewers, both the same model that operated without any problems. The last one which started to leak after 16 years was replaced with the ESX33 model. That was a mistake.

I will not use this new model any more and it will be designated to the trash after 6 months of use. I will not purchase a Sunbeam Product again to show my total dissatisfaction with the crap that Sunbeam is making.

My recommendation for anyone considering purchasing the Sunbeam Product "Mr Coffee" coffeemaker is NOT TO DO SO.
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Posted by Mad Eye Moody on 2006-01-30:
Maybe you just got a bad one, Joe. There's a defected unit or two in every so many shippments. If you want to get a quality coffee maker that isn't Sunbeam...try Krupps. They're very well made.
Posted by spiderman2 on 2006-01-30:
A few years back I bought a Mr. Coffee that was just terrible. Water sloshed out the back because the overflow hole was too low and the basket didn't stay in place among other issues. Unfortunately I didn't save the receipt. I contacted Mr. Coffee directly, just to let them know of the issues with that particular model (not asking for anything because I had no receipt for it) and they sent me a brand new, different model coffee pot that has worked wonderfully ever since.
Posted by Ponie on 2006-01-30:
I've had a couple of Mr. Coffee's in the past. In fact one that's about 20 yrs. old is back in the box as a 'just in case' coffeemaker. Only reason I ever put them out to pasture is I wanted to upgrade. Now you can't make me part with my HB Brewmaster. But if it goes, I've got my spare Mr. Coffee to carry me over until I get a new coffeemaker.
Posted by Mad Eye Moody on 2006-01-30:
I've had the Krupps Coffee Maker for almost seven years. Granted, that's not THAT long...but I've left it on all day numerous times and it's taken some beatings and it's still kickin out the mud.
Posted by ejack053824 on 2006-01-30:
I have a Bunn coffeemaker thats lasted 19 years...was given to me by my father. Its still kicking ass!
Posted by miketech on 2006-01-31:
We just got a Cuisinart that grinds the coffee then brews it all in the pot :) wonderful yes. Will it last more than a year? I doubt it.
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Quality Control
Posted by Steff on 01/23/2005
HENDERSON, NORTH CAROLINA -- Since September 2004, we have had three different NEW Sunbeam Queen Size Mattress Warming Pads. The first one lasted about 5 weeks, then one side of the pad ceased heating. The seller replaced the pad, but within three weeks, again one side (not the same one as the first)failed to heat. The seller again requested that the unit be replaced. This was done and this time, the pad lasted 4 days then it failed totally, nothing would work. Previously, about 4 years ago, we purchased the warming pads for all our beds (3), for our daughter's family (2) and my wife's parents (1). All of these with the exception of one, are still working as though they were brand new. So something has declined in the quality of materials being used in the construction of the pads.
When we replaced the defective one for the fourth time, we purchased a warming pad made by another manufacturer and it has been working perfectly now for over a month, so it is not something that is happening when we get it home.
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Posted by compwiz on 2005-01-25:
The "Sunbeam" name has been leased to so many different companies, (China) so you get what you pay for
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Heater a fire hazard
Posted by Okieyankeegirl on 12/10/2010
We run the Sunbeam heater to take the chill off the master bedroom and have owned it almost a year without any problems. Last night about 3 minutes after I started the heater, I smelled the distinct burnt electrical odor but didn't see any smoke. Out of fear of a fire I turned off, unplugged and transported the heater into an area that had no combustibles. My husband removed the casing and found that the wiring around the switch was burned. I'm glad I was awake and not asleep when the unit shorted.
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Posted by fast327 on 2010-12-10:
Quick action may have saved your house and life. Wonder why the breakers did not trip when the unit shorted out?
Posted by Venice09 on 2010-12-10:
Smart and quick thinking on your part. You really should let Sunbeam know about this. Thanks for the heads-up on this model.
Posted by trmn8r on 2010-12-10:
This is not uncommon with portable electric heaters, so much so that as I read the letter I anticipated it was the switch before you stated it.

The problem is likely the switch contacts failed - they made intermittent contact. The resistance and current being drawn caused them to heat and melt the body of the switch. Electricity can do nasty things.
Posted by bcd on 2010-12-11:

A circuit breaker trips when the load attempts to draw current (measured in amps) above the rating of the breaker. A device does not draw excessive current when electricity arcs at the contacts of a switch. There never was an electrical short.

Space heaters should not be used while sleeping.
Posted by trmn8r on 2010-12-11:
Correct, bcd, a circuit breaker won't help here. I forgot to mention that. And you are correct - using a space heater while sleeping is asking for a problematic wake-up call.
Posted by natb1 on 2012-11-29:
I have owned a lot of sunbeam space heaters. They generally dont last more than 1 season. Some fail within a month. I keep getting sucked in by the $15 price tag. BTW...you would think a ceramic type heater would be "safe" compaired to standard heating elements. I do run my ceramic at night, keeping them AWAY from ANY combustibles. I even place them on a spare piece of ceramic floor tile. I own 2 traditional heating element types, also made by Sunbeam. They both have failing themostatic switches which open and close rapidly, causing steady pulsing of surge currents. This caused the lights in the house to "flicker". Traditional heating elements all have significant surge currents when FIRST engergized because they have very LOW "off/cold" resistance. I had one ceramic type fail where half the element burned up, while the other half was putting out heat. I dont know if ceramics fail so quickly because of their "nature" or if its just crappy Sunbeam?

Yes....you can start a fire with LOW electrical current. Circuit breakers DO NOT protect against electrical fires caused by "shorting" equipment.
Posted by Stephen on 2013-12-17:
"trmn8r on 2010-12-10", Exactly, I had the same situation. Very scary. Very cheap on/off/1/2 switch.
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Heating Pad Burned a Lazyboy Chair
Posted by Renfrewite on 03/29/2007
PETAWAWA -- My mother-in-law recently bought a Sunbeam heating pad that adhears to your body that is suppose to have an automatic shut off after 2 hours. Well this is the very first time my father-in-law used it and it was left sitting on his lazyboy chair and it didn't shut off. After about 6 hours my mother-in-law smelled something buring and went to investigate in the living room. The top of the heating pad was burnt as was the chair and it was only set at medium setting, can you imagine how hot high setting is? I took pictures of both the heating pad and the chair and I still have the receipt. I wrote to the company last week with no reply from then and then again today, so we will see if they reply back. There is no email address to send the photos to and I asked for one so they could see the damage the heating pad did. If no one had been home the whole house would have burned down. I say either Sunbeam starts making quality and safe products or they should be shut down for good. I will never ever buy a sunbeam product!!
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Posted by Anonymous on 2007-03-30:
My guess is that there are probably a list of precautions included with the heating pad.

Like...CAUTION. Heating pad will get HOT. Or, don't leave heating pad on and unattended.

Of course, nobody ever reads them.

Posted by rhondam718732 on 2007-03-30:
Robf I'm sure you're right but since a heating pad is designed to be placed on skin, it shouldn't burn through fabrics!
Posted by Sparticus on 2007-03-30:
I'm always fearful of those things when I use them at night and fall asleep... they do get pretty hot... but to actually burn through some fabric... that is a bit too hot... unless it was buried under something that trapped the heat... but it sounds like it was just sitting on the chair.
Posted by Anonymous on 2007-03-30:
Try going to your local fire department for some help. If you can get them on your side Sunbeam will take notice as they do not want the bad press if it makes the news. See if you can get the fire department to write up an incident report so you will have something in writing.
Posted by MRM on 2007-03-30:
Defintely send Sunbeam the pictures of the burnt blanket and the incident report from the fire dept, and they may respond back to you
Posted by poppapia on 2007-03-30:
Give them a little more time. One week isn't long enough for the company to investigate.
Posted by Noneill on 2007-03-30:
I have a friend whose mother being a diabetic had little feeling in her feet. She put a heating pad on her feet and it burned her. I don't know how long she had it on - probably a long time. She had to have her foot amputated.
Posted by Shakra on 2007-03-30:
As a diabetic, you are told to never use heating pads. I don't know what she was thinking. It's for that very reason that she wasn't supposed to use one.

Sparticus, I hope you are kidding about falling asleep with the heating pad on at night. Otherwise, Robf is correct about people not reading the warnings.

Also, no one should use a heating pad more than 20-30 min. at a time. I wonder why they have a two hour shut off time. That's just dangerous.
Posted by Renfrewite on 2007-04-03:
I have a contact phone number for sunbeam in case anyone wants to contact them. 1-877-327-0016. They called me today but I wasn't home so they will be calling me tomorrow, I will let everyone know the outcome.

Don't forget it was only set on medium setting and was suppose to shut off after 2 hours and didn't.
Posted by Renfrewite on 2007-04-03:
And in reply to Robf, yes there is cautions printed on the label, but it says nothing about leaving it on unattended (it's suppose to shut off automatically) And says nothing about getting so hot it will burn through fabric, especially only on the medium setting.
Posted by mh1234 on 2007-10-26:
I purchased a Sunbeam electric heating pad. I hadn't noticed that it had been made in China or I wouldn't have purchased it. The cord is so stiff I can barely wind it up for storage and it has overheated to the point that I had to toss it out. I'll never purchased another item from Sunbeam again. ..it used to be a good company but not anymore.mh
Posted by Timi Headley on 2011-06-10:
I also have the same problem!!! I bought a Sunbeam heating pad at Walmart. I set it on L with the two hour timer. I sat on the couch with it on my back because I have deep joint pain from Lupus. I ended up with a large blister at least 1 inch across and a bit deep.
I went back to Walmart and bought first aid supplies. Then I stood in line and returned the heating pad and chose a new (Sunbeam) heating pad thinking that maybe it was just a fluke because the timer didn't shut it off!
So, then I was on my 2nd Sunbeam heating pad from Walmart. I set it to Low on the two hour timer again. I received another blister on my back from the 2nd heating pad. When I returned this one to Walmart I asked for a refund and I asked to speak to the manager of the store thinking that he would likely pull them from the shelf for liability reasons and send them back to Sunbeam for a refund on THEIR purchase. The manager treated me terribly. Because of that, I offered to let him see the burns on my back. They weren't in a spot that would compromise my dignity AT ALL! He was rude and said that he didn't want to see my back but he yelled those words at me!

Because of that manager and because I thought they should know so they could protect other people by changing their product, I called the Sunbeam manufacturer! I asked them to refund my costs for the first aid supplies and the third heating pad I would have to buy. They asked for pictures and copies of my detailed receipts. I did what they asked and I DID receive that refund from them.

I went to WALGREENS for a 3rd heating pad! I chose the Dry/Moist optional pad w/2hour Timer! However, I HAD TO choose a Sunbeam pad because that was the ONLY ONE they carried!!! Yesterday I woke to a 2nd or 3rd degree burn on my hand. It's a circular burn bubble that popped yesterday with the skin coming off it as well and it has a 2nd layer of blister with a 3rd layer of blisters even other those!!! I don't know if I'll be able to get it healed before it becomes infected!

The only thing I want is for these pads to stop burning people. I am not a person who jumps the band-wagon and sues people! I am NOT sue-happy! Were I sue-happy I'd have done that instead of calling Sunbeam about the 2nd burns!

I called a personal injury/faulty product injury attorney today! They told me to Goole and Yahoo etc. search this under every thing I could think of. I entered Sunbeam Heating Pad Burn and there were so many hits that I couldn't believe my eyes!!! Why is there no class action suit about this?
Posted by Rhonda on 2012-01-06:
It is unimaginable that someone could burn so bad (2nd or 3rd degree burns) without knowing they were being burned! And if it burned that bad, it shouldn't take overnight to find out it occurred. The 2-hour shut-off is for those who forget and leave it on. NO ONE should apply heat (or cold) to their body for more than 20 minutes at a time. According to my physician and physical therapist, you can do 20 minutes on and 20 minutes off, but you shouldn't do it for 2 hours straight.
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Mr. Coffee is just another scam foisted on the public
Posted by Jgrimes227 on 10/06/2010
BOCA RATON, FLORIDA -- I have just repaired the third Sunbeam made Mr. Coffee – all with the same problem. This has taken place over about a three year period. I have also read some descriptions of problems with the coffee maker that probably are a result of the same issue. (Poor water into the receptacle at the top of the machine, only to have the water drain out the bottom all over the counter and floor.) This is an FTX43-2 - a very popular coffee maker – but nevertheless a piece of junk – seemingly engineered to fail in short order from a very simple engineering problem. There are two rubber like hoses interior to the coffeemaker. They are connected to metal water inlets or outlets. In no case is there a ferrule impressed into the metal male inlet/outlet intended to keep the hoses from easily coming off – especially if the hose is just barely long enough – as in the case I found today (this is my daughter’s coffee maker and she asked me to look at it for her). Well this is clearly a user fixable thing – though in this case I had to add a hose clamp because the hose really was just too short. Well, it would be fixable by anyone with reasonable fixing skills – except for one thing – you have to remove the base cover – which is secured with 6 screws – no problem you say?? Four of the screws are ordinary Philips Head screws, but two, under the two rubber “feet” in the front that are accessible my prying the rubber feet off – well a very clever profit center at Sunbeam decided to make these two screws (seemingly for no other reason than to throw road blocks in the way of someone aiming to fix this thing themselves ) are not ordinary Phillips head or even ordinary Torx head screws – but they are SAFETY TORX HEAD screws. A torx head screw is a relatively new screw head type that is shaped like a six pointed star. They are readily available at most Hardware Stores. BUT, Sunbeam decided they needed to be SAFE – so they use the Safety Torx – this makes it impossible to insert an ordinary torx driver head into the screw because right in the middle of the six sided depression in the screw head is a steel post/pin that keeps the driver from seating in the screw – rendering you helpless – now you have three choices – decide it isn’t fixable and throw it away, and BUY ANOTHER one just because you can’t push the hose back on and secure it with a hose clamp. The other solution is to buy a set of safety torx drivers – sometime they are hard to find because they are used primarily by technicians who have a need or authority to breach safety screws. If you can handle hot water in a coffee machine you should (should !) have enough intelligence to know if you are going to open up the coffee maker – you should un-plug it from the wall first. Water and electricity do not mix happily together.

I get so fed up with our capitalist industrialist who turn out such junk – they are not interested in producing a fine product – but a product that produces a fine profit at the smallest investment they can make – I call this cheating – and there are way too many of us in the middle class seem to have no problem with this scum class who get all kinds of tax breaks, incentives, and outright favors – and still want more profit by sending the production of their half-assed products to China to be produced by under paid workers.
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Posted by werelucky on 2010-10-06:
Buy a French press.
Posted by jgrimes227 on 2010-10-07:
Excellent suggestion. I have one, just don't use it. Will pass this on to my daughter - it is her coffee maker. I use a Jura Capressa. Rediculously expensive - but got it at an estate sale. Extraordinary service - but again not cheap (nothing from Switzerland is cheap but usually great product)
Posted by Sfsdj!@ on 2014-02-23:
Absolutely correct. This is done on Mr Coffee to defeat home repair of simple problems and make you buy another. Last one I'll buy.
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Sunbeam Alkaline Batteries Are Awesome!
Posted by on 08/14/2010
I have an X Box 360 with a remote that takes 2 AA batteries. I used to get Energizer and Duracell batteries, which were normally pretty pricey. I recently went to Dollar Tree and picked up a 4 pack of Sunbeam brand alkaline AA batteries. They only cost a buck, so my expectations on how long these batteries would last were low.

I am very surprised at the life I got out of these batteries! They lasted just as long as the energizer and Duracell batteries did, and they were only a buck!

Very impressed! Thanks for the great deal Sunbeam!
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Posted by raven2010 on 2010-08-14:
Those Sunbeam batteries are at the dollar store because a couple years ago there were several reports of them EXPLODING and hurting people, usually when being removed from an appliance.

Granted, I think it was just the C size, but I wouldnt use them.


Posted by Anonymous on 2010-08-14:
If they don't blow up on you then they will probably start leaking after awhile.
Posted by Skye on 2010-08-14:
OP, please be careful with the Sunbean $1.00 batteries. Sometimes the cheap comes out expensive.
Posted by clutzycook on 2010-08-14:
I tried Sunbeam C size batteries in Baby Clutzy's music box a year ago because it was eating through the Rayovac's at least every 3 weeks. The Sunbeams lasted 3 days at most. Not worth the savings.
Posted by Anonymous on 2010-08-14:
oh never knew about the recall. Its not just sunbeam batteries that have exploded. Other brands have too.
Posted by clutzycook on 2010-08-14:
Yeah, me either. She stopped using the music box not too long after that so I haven't bought a whole lot of C batteries in the last year. AAs on the other hand...
Posted by DAVID on 2013-03-02:
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Sunbeam Heated Mattress Pads and Heated Blankets Suck!
Posted by on 12/16/2009
MISSISSIPPI -- Are you serious?

"gas discharge devices in the connector at the foot of the blanket"


" (Low E) feature every blasted blanket manufacturer seems to feel is necessary to shield the paranoid public from those 'hazardous' electromagnetic fields."

First of all there are NO "gas discharge devices in the connector at the foot of the/any Sunbeam blanket!!" That is 100% plain bullcrap - whoever is trying to pass that GAS DISCHARGE DEVICE garbage around, and that "hazardous electromagnetic fields" crap as well. The latter supposedly being AC related to 60 cycle line transmissions IF it were even present in any present day Heating Blanket / Mattress Pad device - which it is NOT! Small 12-14" personal Heating Pads YES - as they are purely AC line powered unless otherwise stated as being DC powered.

What you are trying to describe as related to "gas discharge devices in the connector at the foot of the blanket" is VERY OLD blanket technology that was around in the 50's & 60's, and possibly even the 70's, but by the end of the 70's and into the 80's new PTC technology took over the industry! If you are still using a 40 or 50 year old Heating Blanket then you are a FIRE accident waiting to happen!

I don't care who it is saying that rubbish, but it's totally FALSE - whether it's some so-called EPA Engineer type who is spreading this manure around or whoever it is - they are full of crap and know nothing about what they are saying here or anywhere else online in forums or otherwise.

Here is why I say that.

If you were really up on your Electronics 101 classes then you would KNOW that the PTC Heating Elements found in many of these current day Sunbeam model "Heating Blankets and Mattress Pads" are actually driven by a switched DC Microprocessor controlled voltage sense and an AC current controlled via a TRIAC! The double (split) PTC flex Heating Elements (or virtual heater wires if you like) in and of themselves are approx 24 ohms each BTW (as by actual Ohmic measurement and being low resistance in nature). They are now sensed and feedback loop driven via a pure "non-mechanical" electronics Microprocessor controlled circuit (non bi-metallic contacts that is) through a heater switch (actually a Triac) that is a variably switched AC voltage and current source found in the latest redesigned main Digital Display Controllers. The newer present day PTC Heating Elements have NO "gas discharge devices" - period!

I have myself personally taken apart my present day Heated Mattress Pad's "Heating Element Sensing Module" that was recalled under that CLASS ACTION LAWSUIT against Sunbeam for faulty Heating Mattress Pads & Blankets. (see lawsuit settlement info further below)

Of course the/any warranty was voided out at this point unless you were actually sending in the defective "Heating Element Sensing Module" for that $15 settlement check. At which point if you wanted to open it up it was just a matter of 4 screws is all.

This was on my very last supposed 5-year warranted Full Size "single controller" Premium Heated Mattress Pad that was replaced not once, but 4 times under full Factory Warranty, and with a return shipping RGA label each time as I requested and demanded - notice I said "demanded". I surely wasn't paying for any shipping on something that was their fault to start with!

Btw - each time the new replacement Premium Heated Mattress Pad was washed only 1 time after 1 Winter season (approx 4-5 months use at best), and it was washed as per their washing directions btw - ONLY ONCE.

After the washing and drying the Heated Pad's power output was always down approx 1/3 to 1/2 less that of the full 180 watts of rated/stated factory designed output power. From a normal 3 or 4 setting I'd have to crank it up to a 7 or 8 just to get the same heat comfort. On my latest (degraded) Heated Pad (that I'm still currently using) I actually have to crank it to a MAX 10 setting after just 2 machine washings, so every time it was washed it seemed to degrade by roughly 33% or there abouts.

That Power Loss was determined by taking an actual DVM Ohmic measurement of the PTC Heating Elements themselves when brand new against that of a similar Ohmic measurement after washing it just once, which when brand new it will measure approx 50-55 ohms across the 2 pins farthest away from the NOTCH in the newer 3-pin connection blocks. I measured this same or very close Ohmic reading on a brand new Heated Mattress Pad in a Walmart store for comparison, and everything still measures the same as far as design goes. One Pad I measured actually was about 45 ohms or less if I remember right.

One of those prior 4 replaced Heated Mattress Pads mentioned above actually measured closer to 40 ohms, so I guess there is a bit of an Ohmic variance even when they are brand new factory wise. Again - all mine were the FULL SIZE model, so I'm just guessing that the Queen & King sizes will measure a bit differently in Ohmic value.

I've never had one fail on me just from normal use and/or from not washing it, as mine all seemed to fail (degrade) right after actually washing them. Unless everyone here and elsewhere online is just fibbing about that failure part, and they too are washing them to make them fail as well?? Just guessing on that last part though, as if the washing part truly is not the cause of degradation and failure - then something else definitely is wrong with all these CHEAP "Made in China" Mattress Heaters and electronic products in general, and at that point our own Government should just pull the plug on all this cheap JUNK from even coming into the USA from China to begin with! How this crap can even get a UL listing here in the USA is beyond me!

What really got me to wondering as to what was actually happening there at Sunbeam as of late was what actually happened there some years ago around (1997/98). See - some years ago after they almost went bankrupt the actual employees ate their pride and losses, and then more or less bought out the company to save it from going totally under and losing 6000 more jobs. It was the focus on 60 Minutes I believe it was. A big turnaround company wise in or abouts 2001/02, and with no real product complaints at all.

Then a few years later in 2003/04 is when all these present day problems started to arise, especially with all the defective Heating Blankets and Mattress Pads, etc. Probably all due in part from lousy Made in China electronic sub-component parts, and then those products flooding our store selves as a result. It's been getting worse and worse ever since the mid 90's - as to all this CHEAP failure prone "Made in China" crap hitting our shores!! It's always something new! If it's not LEAD found in their painted products then it's something else like tainted MILK products, or tainted TOOTHPASTE of all things! What nest?

I doubt that it's only Sunbeam Corp (or whatever their new company name is now - I forget) that is feeling that flack right now, as I'm seeing more and more cheap ass electronics based products failing shortly after purchases. AND - it's all Made in China too! Go figure huh? Just think about the huge landfill burden all that cheap Made in China failed junk is now causing us by filling up all our landfills with more worthless toxic mess!

Btw - The very last time my Premium 5-year Heated Mattress Pad was replaced - guess what? They replaced it with a lousy cheap ass made 1-year warranted replacement instead. When I received that lesser quality replacement I complained to them about it, but it just went on deaf ears, as the CS gal there was very RUDE to me to say the least, and didn't even want to talk to me! Instead they just gave me a CHEAP 1-year warranted model so they could just write me off and get rid of me permanently no doubt!

That last time around was just before the lawsuit of 3-4 years ago, and it proved to be a breaking point for me too - as to never wanting to buy another one of their products ever again!

There was a bright spot to it though, as it worked out quite nicely to be in my favor in the end. The good part about it was that they sent me out 3 more QUEEN size Premium 5-year Heated Mattress Pads (by mistake I think?), but they also never wanted them sent back either. Each time they just said to keep it. Weird huh? I'll say! I took all 3 and sold them for $45 each, as the store price was like $60-70 at that time. Their loss my gain! Oh well.

That right there was just another strange turning point as far as I saw it, as it just added to the continued poor Sunbeam service for one reason or another. Either that or they were just trying to get rid of more defective product stock?? POINT BLANK - Anyone's guess?

This was also the 5th time that the 4th prior defective Heated Mattress Pad was replaced FREE OF CHARGE with another Premium Heated Mattress Pad of same quality. Only problem with Sunbeam this last time around was that they BALKED on replacing the defective Heated Mattress Pad with an identical 5-year Premium warranted model, and for good reason. See - it was right in the mist of that Class Action Lawsuit that I didn't know was going on at that time. That's why!

BTW - In that lawsuit Sunbeam lost big time, and in doing so I too was contacted by them - as to that Class Action Settlement decision or outcome. They lost another ton of money (or company revenue as it were) in as little time as 4-5 years from that company's recent bankruptcy restructuring. One bad turn after another!

For details about the Sunbeam Electric Blanket Class Action Settlement contact Sunbeam® Bedding at 800-892-7684

Also see online articles regarding the same:

Class Action Settlement: Texarkana Gazette
Lawyer Turns Up The Heat on Sunbeam
Objection to Notice Successful

That lawsuit involved over 30 MILLION blankets btw!! So at $15 each that was one BIG hit in the pocketbook.

$450 million dollars give or take!


Participants in that lawsuit must be owners of a Sunbeam blanket manufactured before May 1, 2000, and they must also destroy their old blanket (read why further below). Again - It is estimated that more than 30 million of these blankets were made and sold to consumers in the United States alone.

Again - as I said before earlier - the/any implied warranty was voided out totally once that defective "Heating Element Sensing Module" was cut out of the defective Heating Blanket or Mattress Pad. That or else after it was opened up for any other reason other then sending in the defective "Heating Element Sensing Module" for that $15 settlement check - esp if you weren't returning it under the settlement terms at that point.

Beings that I am a highly degreed Electronics Super Tech myself I knew that if there was any way possible to fix/repair my (degraded) Heating Mattress Pad myself then I was not going to sacrifice it by cutting out that supposed defective "Heating Element Sensing Module" - that what was in my mind the soul culprit of the Heated Mattress Pad's failure to begin with, and that it was at the very heart of the failure itself. AND I surely wasn't going to send it in at my own cost btw, not for no lousy $15 in settlement. NO WAY!!

I also now know EXACTLY what is in that "Heating Element Sensing Module" that Sunbeam is now asking you to PHYSICALLY cut out of the defective Heated Mattress Pad or Heating Blanket, and then send (it/them) back in to their Settlement Claims Office (I forget where it is now?), as per the terms of that Class Action Lawsuit (again at your own cost I might add) just to supposedly get a $15 settlement check per each defective module. My original Heated Mattress Pad had cost me $40-45 at either Kmart - Target or else Walmart - I forget which.

I decided NOT to waste the postage and time to do this if I could indeed fix my own Heated Mattress Pad myself, and then hopefully get more use from it - as you yourself or anyone else for that matter would surely hope to do. These are the latest ones that come with the digital display heat controllers and the 3-wire "sensing" connector!

AHHH - therein lies the problem, and it has nothing to do with NO bullcrap "gas discharge devices in the connector at the foot of the blanket" either - as there are NONE!!

There are only 4 electronic components inside that small (white in color) "Heating Element Sensing Module" - (3) resistors and (1) Amplifier transistor. That's it! All are SMT mounted on a micro PC board, and the (3) resistors all checked out OK to spec. The Amplifier transistor though is still in ?, as I have yet to locate an exact replacement part so I can eliminate that as being the problem with LOW wattage output.

It's very possible that it's a bad Chinese made Silicon semiconductor product/component to begin with - either that or else it is indeed leaking electronically while in use. That or else water from washing the Heated Mattress Pad has damaged that transistor somehow. If that transistor checks out OK then the PTC Heating Element itself is bad, and that is what is causing all these Heating Blankets and Mattress Pads to fail prematurely!

The reason I say this is because I already ruled out the Digital Controller being bad, as I swapped out Controllers with a known GOOD spare, and the same problem persists. The supposed bad Heated Mattress Pad's Controller worked just fine on my "yet to be used" brand new warranty replacement Premium Heated Mattress Pad. I'm still working on that "Heating Element Sensing Module" transistor part, and I think I have found the SMT device if the p/n is correct. Lets hope so anyway. Watch for my updates online, or contact me via email here if that is even possible.

These PTC Heating Elements that Sunbeam is using in their Heating Blankets and Mattress Pads design do have some drawbacks and inherent failure problems just by their very design to begin with. I won't go into them here, but the online Patent Spec outlines them in the various PDF files, and they can be viewed for free online by doing a Google search under Heating Blanket Controllers or else PTC Heating Elements for electric Heating Blankets.

When I find out more I will try and post the results here if that is possible

Hang in there and try and stay warm this Winter!

Frank - in Venice, FL
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Posted by Anonymous on 2009-12-22:
Like I've always said in the past - "if you are not part of the solution then you are just part of the problem" - in other words you're just a whiner.

People such as myself are professional TROUBLESHOOTERS (Due Diligence Inspectors of sort) that go out of our way to make sure that cheap Made in China garbage never reaches our shores, and never rips people off of their hard earned money - such as is the case as to what Sunbeam has been doing for years in selling DEFECTIVE Heating Blankets & Mattress Pads as well.

They KNOW they were doing it all along, but finally got caught and slapped with several Class Action Lawsuits that they thankfully have lost. Unfortunately they are still doing the same thing today - only now under a NEW Company name of sort for Insurance purposes.

Obviously none of the follow-up comments to my original post represent anyone who has a Degreed knowledge of Electronics, much less any Electrical smarts as well. Some would even have a hard time finding the wall outlet just to plug the heating device into much less understand how to use it properly, and that's because they are either TOO LAZY to even read the product's instructions (user manual) to begin with, that or else they are too illiterate to understand what is said there. I'll guess it's the latter - as by what I've read here in follow-up comments. I rest my case!

Whiners don't count I might add, as I've had my share of them throughout life. They do nothing in so far as solving any of todays problems, much less any of those of the past - all lawsuits aside that is. Take a look at our own country the past 8 years prior to Obama, and the 2 GOP idiots who ran it totally into the ground the way they did, and then ask yourself if it is any little wonder? There you go!

When I see 30 million Heating Blankets/Pads fail prematurely I have to ask myself - WHY? You might not, but then again - I AM NOT YOU! I am not a WHINER like you are! I AM A DOER! I get to the bottom of faulty products, I get things fixed, and I get results! That's the difference between me and you!

If more people took the time and learned how to read and buy QUALITY products that are made in the USA and even Canada then this country wouldn't be in the mess that it's in right now!!

When every house in the USA sports a "high tech" PV "Off the Grid" Inverter system I can just see all you posters here freaking out as well. If you can't figure out how a simple 110VAC Heating Blanket works (or in the case of Sunbeam doesn't work) then I wonder how you'll ever figure out how the ELECTRICAL POWER in your home works! Or in your case DOESN'T WORK!

I rest my case - not trying to be overly sarcastic!

Enjoy the reading if you can get to this point....
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