I love iced tea and purchased a Sunbeam tea maker several years ago, and that one had a vacuum sealed pitcher that couldn't keep the vacuum and got tea inside it. The next one I purchased is the one I am using now, and if you remove the pitcher immediately after the light goes out, tea goes all over the counter because the tea-maker is still putting out. Add reply
The first one I bought only heated up around the neck area so I took it back & got another one. I had the same problem again - after 2 hours it only heated up around the neck.
5 Replies - Latest reply on 04/09/2010Add reply
I called customer service & they said it should heat up all over. They said the store must have gotten a bad shipment when I asked how two heating pads didn't work.
I am very disappointed in this product & will not buy another one. They offered to send me one that worked - it would take 8 days or more to get it - I need it now so I said no thanks.
My mother bought me a Sunbeam electric blanket from JCPenny for Christmas(08) last year. I may have used it five times if even that. Thanksgiving night I used it. It burned my knee. Its the size of a golden dollar. I'm blessed it didn't do more damage. If you are thinking about purchasing one from Sunbeam, please reconsider. I still have the wound. The blanket is Queen size with two controllers on it.1 Replies - Latest reply on 12/11/2009Add reply
We received an electric frying pan as a wedding gift in November,1955[54 years ago] and we are still using that same pan, in fact we use it nearly everyday. It is to bad one can't buy quality products to-day.
We thank you for the great continued service we are having from this appliance.
BOCA RATON, FLORIDA -- The above referenced cord has failed to retract and is within the one year warranty period. Attempted the customer service line and after following numerous prompts, was told a customer service representative would be on the line-- and the line goes dead. Tried three more times, all with same result. Called number again to get the contact information for the nearest repair center. which was located in Louisiana. Tried their number and reached a recording saying to connect required a $5.95 connection fee. Terrible customer service. Never again will I purchase a Sunbeam product. Never could speak with a real person.3 Replies - Latest reply on 10/07/2009Add reply
My boyfriend bought me a SunBeam Bread Machine about 2 years ago...I love it!
4 Replies - Latest reply on 06/05/2009Add reply
You can make bread, dough and jams in this bread machine.
It comes with an instruction packet, that is very easy to understand, and recipes.
SunBeam's Bread Machine is wonderful and everything you can make in it tastes fresh, homemade and smells great!
I purchased a Mr Coffee Maker approximately 3 weeks ago. Coffee cannot be poured out of the decanter without it running out all over the cabinet.
2 Replies - Latest reply on 12/04/2011Add reply
I bought an electric blanket last year. But for some reason it won't get very warm on high. I turn it on when I get home at 5:30 pm and at bed time it barely has the cold off the sheets. It's a queen size that I bought at Walmart. Seems like something could be done about this.
1 Replies - Latest reply on 01/25/2009Add reply
I'm out $120 and still can't get warm at night when I first go to bed.
We returned 2 previous Sunbeam heating pads because they just quit working, and now the third one has given up as well.
1 Replies - Latest reply on 01/24/2009Add reply
Another website had a complaint posted about this product, but an earlier model. Apparently, they did nothing to resolve the problems in the earlier model.
I will never purchase another Sunbeam product.
In February of 2008 I purchased 2 sunbeam warming blankets from JC Penny (excellent customer service)
3 Replies - Latest reply on 12/15/2008Add reply
On December 7th I returned one of the blankets back to Penny's because it would not heat up. One week later it stopped working along with the second one I had purchased in Feb. Today I contacted Sunbeam, only to be told I have to ship the blankets back to them for repair and wait till god knows when for it back or a replacement since their factorys are closed until January 2009 I spent almost $400 on both of these blankets, and Sunbeam is giving the public the shaft on honoring their warranty.
I again contacted JC Penny and all I can say about them is FANTASTIC, they said bring both blankets back and they will happily exchange them for me (and it doesn't even have to be for another Sunbeam product) That just goes to show you that some companies still care about the consumer.
DON'T BUY SUNBEAM PRODUCTS BECAUSE WHEN YOU NEED THEM TO BACK THEIR PRODUCTS UP THEY DON'T!!!!!!
WICHITA, KANSAS -- I purchased a Mr. Coffee Coffeemaker, Mdl ESX33 on August 3, 2005 to replace a Mr. Coffee coffeemaker Cat No. DCM 180AWH that I had for over 15 years.
The new product although it look nice was a piece ... read full review6 Replies - Latest reply on 01/31/2006
HENDERSON, NORTH CAROLINA -- Since September 2004, we have had three different NEW Sunbeam Queen Size Mattress Warming Pads. The first one lasted about 5 weeks, then one side of the pad ceased heating. The seller replaced the pad, but within three weeks, again one side (not the same one as the first)failed to heat. The seller again requested that the unit be replaced. This was done and this time, the pad lasted 4 days then it failed totally, nothing would work. Previously, about 4 years ago, we purchased the warming pads for all our beds (3), for our daughter's family (2) and my wife's parents (1). All of these with the exception of one, are still working as though they were brand new. So something has declined in the quality of materials being used in the construction of the pads.
1 Replies - Latest reply on 01/25/2005Add reply
When we replaced the defective one for the fourth time, we purchased a warming pad made by another manufacturer and it has been working perfectly now for over a month, so it is not something that is happening when we get it home.
I talked with Seth at Sunbeam Consumer Affairsand he was so helpful and friendly. I am now a LOYAL Sunbeam customer!
I would like to have his boss notified and for him to receive a raise.