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38 Reviews & Complaints
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Not recommended
Posted by IIMJD on 01/21/2011
I have been searching online for information about this heaters warranty. I have found enough to know that I am throwing it away. They have a one year warranty and mine is not one year old yet. I have read two other reviews on it and my problem is the same. I had this heater on, in the living room, to take out the chill. Luckily I was looking directly at the heater when I heard a loud pop and saw sparks. I immediately pulled the plug and stopped it from catching fire. It smoked until I removed it from the room. After it cooled I opened it to see what the problem was. In the top right hand corner I found what I believe is two "diodes ?" in the middle of a wire that popped and began to catch fire. This is the same location as one other reviews here and I feel it is not coincidence that there was two units with same problem. I would definitely NOT recommend this unit to be used without supervision if you choose to continue using it. I have many other Sunbeam products that I love and have had many years of service from but will not give this model of heater a second chance... I will be looking for another but it will not be the economy model this time.
     
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Posted by Alain on 2011-01-22:
Call the Consumer Product Safety Commission safety hotline at 800-638-2772 and report this.
Posted by Emmalo on 2011-03-28:
I,too, purchased a tower Quartz Heater, SQH310, and it shorted out in three days. I have written Sunbeam's Customer Service address and have not received an answer. From previous reviews, it appears that no answer will be forthcoming. If you have not purchased one of these heaters, please do not do so.
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LIning of Mr Coffee peeling
Posted by Lionessy on 01/15/2011
Granted I have had the Mr Coffee for at least five years but I have owned many different brands over the years. This is the first one I have ever had where the lining is peeling away. Inside the filter basket and the upper lid where the hot water comes out the lining is blistering. I am concerned about the safety of drinking the coffee. Are chemicals leaching out? Certainly a matter for concern.
     
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Posted by Anonymous on 2011-01-15:
I wouldn't worry about it, but if it is a matter of great concern to you, replace the coffeemaker. You could also contact customer support and put the query to them. The old percolators brewed the best cup, hands down.
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Sunbeam quartz heater caught fire!!!
Posted by Murugesh on 01/11/2011
I bought this quartz heater a month ago. All these days it was working well and does a pretty good job in heating the room. Today morning I turned it on. After 5 minutes the top left corner of the unit caught fire... flames were coming out of the top. I turned off the unit but the fire didn't stop !!!
Then unplugged it from the wall and blew the fire to stop !!! Please don't buy this heater.
     
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Posted by Anonymous on 2011-01-11:
Several different brands of mini-heaters are notorious for shorting, sparking, etc...and leading to severe fire damage. It is a good idea to try and never leave them unattended.
Posted by Anonymous on 2011-01-11:
There have been many complaints about Sunbeam heaters and electric blankets lately. Try contacing the manufacturer and use an alternate heat source if you are able.
Posted by gbreisch on 2013-04-27:
Same thing happened to me. How do we collect for damages - almost caught house on fire.
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DO NOT BUY....
Posted by Burntkrispy on 01/08/2011
WE BOUGHT A SUNBEAM HEATING PAD LESS THEN A YEAR AGO WE LIKED IT HAD NO PROBLEMS WITH IT SO WE GOT RID OF THE BOX AND RECEIPT ABOUT A MONTH AGO IT STARTED GOING CRAZY. CHANGING THE HEAT SETTINGS ALL ON ITS OWN GOING FROM ONE TO ANOTHER OVER AND OVER AGAIN. I GUESS BECAUSE IT KEPT CHANGING THE SETTINGS IT THOUGHT IT WAS RE STARTING THE HOUR CYCLE BECAUSE ITS SUPPOSE TO HAVE A 2 HOUR AUTO SHUT OFF. LAST WEEK I WAS HAVING HORRIBLE CRAMPS IN MY STOMACH SO I LAID DOWN WITH IT THINKING IT WAS OK CAUSE IT HAS AN AUTO SHUT OFF. I WOKE UP TO THE SKIN ON MY STOMACH PEELING OFF CAUSE IT NEVER SHUT OFF AND IT GAVE ME A THIRD DEGREE BURN. WE CANT RETURN IT CAUSE WE DON'T HAVE THE RECEIPT OR BOX AND THEY DON'T CARRY IT ANY MORE. I GUESS BECAUSE THE COMPANY IS UNDER A DIFFERENT NAME NOW. SURPRISE SURPRISE. SO NOW I AM BURNT OUT $30 AND WITH OUT A HEATING PAD.
     
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Posted by Fufu487 on 2011-01-08:
So you purchased a $30 heating pad over a year ago. Were you trying to return it to the store or manufacturer directly? IMO you get what you pay for. $30 is fairly inexpensive isn't it? I agree, it shouldn't burn you, but this IS a hazard with these pads. Check online, it happens often enough. I won't use one for this reason.
Posted by jktshff1 on 2011-01-08:
I would think that if I was receiving 3rd degree burns, I would wake up.
Posted by Skye on 2011-01-08:
You never should use heating pads for more then 20 minutes at a time. Twenty minutes on, 10 minutes off.

Safety first.
Posted by GenuineNerd on 2011-01-08:
You should also never use heating pads in bed, because of burn hazards. This is mentioned in the instruction sheet as well as on the heating pad itself.
Posted by Timi Headley on 2011-06-10:
I received burns Three times from Three different Sunbeam heating pads as well!!! Do not purchase! In fact, there SHOULD be a class action suit pending right now!
Posted by Barb on 2012-12-09:
I also receeived 3rd degree burns on my thigh and surronding areas. The WalgreensSunbeam heating pad did not shut off, as it is supposed to do. I can't sit,or wak right now because of the serious burns. After researching all of the complaints on the internet, I am stunned that this item is still an the shelves.
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Sunbeam space heater
Posted by Esther8930 on 12/13/2010
I bought a sunbeam space heater that shorted out... caused burn in wires in the outlet and at the base of the prongs. Scary.
     
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Posted by bcd on 2010-12-13:
Did the plug fit snug in the outlet or was it loose?
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Very unhappy
Posted by Christi211 on 11/13/2010
I just wanted people to know to wait until Sunbeam works out the kinks on the convertible Iron and steamer because it doesn't work very well at all! I tried to Iron a few things with it and it took 2 times as long and it was still wrinkled and the steamer wasn't very good either you have to hold it right up to the fabric to do anything and if it's thick don't even bother. Also it is very heavy. I love most of their products but this one still needs some work.
     
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Posted by Venice09 on 2010-11-13:
This is an excellent review. Good information in a straightforward way. I love that you said to wait until they work out the kinks and that you love most of their products. That's very good advice.

I have yet to see a steamer work the way I though it should. I've been disappointed in the ones I tried. I hope you can return yours for a refund.
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Tea Maker complain
Posted by Taypat on 06/22/2010
I love iced tea and purchased a Sunbeam tea maker several years ago, and that one had a vacuum sealed pitcher that couldn't keep the vacuum and got tea inside it. The next one I purchased is the one I am using now, and if you remove the pitcher immediately after the light goes out, tea goes all over the counter because the tea-maker is still putting out.
     
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Heating Pad Does Not Work
Posted by JONSIE on 04/08/2010
The first one I bought only heated up around the neck area so I took it back & got another one. I had the same problem again - after 2 hours it only heated up around the neck.

I called customer service & they said it should heat up all over. They said the store must have gotten a bad shipment when I asked how two heating pads didn't work.

I am very disappointed in this product & will not buy another one. They offered to send me one that worked - it would take 8 days or more to get it - I need it now so I said no thanks.
     
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Posted by Anonymous on 2010-04-08:
I would have let them send me a new one.
Posted by MDSasquatch on 2010-04-08:
You got a bad blanket or two, they admitted that there may be an issue and offered to make good; how is this a bad thing?
Posted by JONSIE on 2010-04-09:
IT TAKES 8 DAYS OR MORE TO GET THE NEW ONE & WHO KNOWS IF THAT ONE WOULD WORK. SO THEN YOU'RE OUT OVER $50.00 & STILL DON'T HAVE A HEATING PAD THAT YOU NEED RIGHT NOW.
Posted by Anonymous on 2010-04-09:
Jonsie, what did you use as a replacement? I am just curious.
Posted by Skye on 2010-04-09:
Jonsie, you say in your review, they offered to send you one, that would work. Why not just accept that??

I understand you are aggravated, as well as annoyed, but it seems silly to refuse the offer.

JMO
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Electric Blanket
Posted by ReeB on 12/10/2009
My mother bought me a Sunbeam electric blanket from JCPenny for Christmas(08) last year. I may have used it five times if even that. Thanksgiving night I used it. It burned my knee. Its the size of a golden dollar. I'm blessed it didn't do more damage. If you are thinking about purchasing one from Sunbeam, please reconsider. I still have the wound. The blanket is Queen size with two controllers on it.
     
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Posted by Anonymous on 2009-12-11:
I would like to note that ANY electric blanket can cause a burn. Worse, they can cause a fire. I would not have one. Too easy for the wiring to go bad too quickly.
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Electric Frying Pan
Posted by MAZIE on 11/12/2009
We received an electric frying pan as a wedding gift in November,1955[54 years ago] and we are still using that same pan, in fact we use it nearly everyday. It is to bad one can't buy quality products to-day.
We thank you for the great continued service we are having from this appliance.
     
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