The heater stopped working, the power light comes on but no heat and the fan does work. I followed the instructions on the back of the unit, but it still does not work. What is the fix for the unit? 2 Replies - Latest reply on 12/30/2012Add reply
I was using my Sunbeam heating pad on Nov 10 2012 when the control unit "popped" and "flashed" leaving my left hand black, a hole in my comforter and black on the control unit. I was able to put water on the comforter - avoiding a possible fire - washed as much of the "black" off my hand and noticed a slight burn down the side of my little finger.
1 Replies - Latest reply on 11/16/2012Add reply
Product: King Size pad - 17" X 24"
Model # 7640403
Purchased: approx 1yr ago - unfortunately I cannot locate the receipt.
The comforter was received as a gift last Christmas therefor I do not have a receipt for the cost of the item. I have taken photos of the damage/injury however I cannot get in contact with anyone to complain to the company which is "handled" by Jarden Consumer Solutions.
Sunbeam heating pad is suppose to have a 2 hour shut-off, but this product burned a hole in my back the size of a nickel. I sent two letters concerning my burn, but felt brushed off by their representatives, one even stating, "Our lawyers only speak with other lawyers." So I contacted a lawyer. Unfortunately he told me that Sunbeam is under so much litigation now, it would take a long time to get to court. Also they will wrap lawyers and individuals up in so much court fees (filing, requiring specialists, etc), it wouldn't be worth money or time.
3 Replies - Latest reply on 10/02/2012Add reply
What type of justice is this in our country when large corporations can force consumers into financial ruin just to get justice?
Plastic lid crumbling away. Spoke to sunbeam who are prepared to give 30% discount on new kettle. Parts like lid should be made of a material that lasts. 1 Replies - Latest reply on 04/19/2012Add reply
Faulty Sunbeam Heaters-SQH310
SCHENECTADY, NEW YORK -- I have been using the Sunbeam Electric heaters, model SQH310 for the past 3 years and have been very satisfied. However, this year I purchased one at our Walmart Store and found it to be faulty. On the ... read full review6 Replies - Latest reply on 11/07/2013
Have used electric sunbeam heater for two months model sqh310, heater will not shut off like it should at certain temp. keeps running. danger of over heating and fire. please do not buy this heater for your own safety know help from there customer service Add reply
AYR, NEBRASKA -- Purchased the heater last winter after Christmas to keep chill off basement laundry room and plumbing. No strong demands were put on heater. There it sat working fine until spring when it was turned off and put away for the summer. Here we are another winter and the heater's fan doesn't work on the first try. It growls and groans and shuts off on its own. It's a shame this product was good for only 1/2 of a season. Can't seam to trust any products anymore these days it's just a shame an old name like Sunbeam is included in the list of shabby products being sold these days.1 Replies - Latest reply on 12/05/2011Add reply
I bought the Electric kettle SEK17 a little over a month ago and used it only a few times. I turned it on and the water boils very rapidly before turning off. The last time I used it it was boiling so rapidly I turned it off manually and the rapid boiling stopped and the light went out as it should when its off. However I later got up from bed and walked by the kettle, reached above it and noticed it had not turned off but boiled all the water out. If I had not got up and noticed this it could have been disastrous. I will not have another Sunbeam product in my home after reading the reviews and forums about their products. How does this company survive with all the complaints and bad products? where are the "American standards"? Forget fixing or replacing a defective product like this for fear of burning down our house and placing my family in this kind of danger. Thank god I got up.1 Replies - Latest reply on 03/13/2011Add reply
I have been searching online for information about this heaters warranty. I have found enough to know that I am throwing it away. They have a one year warranty and mine is not one year old yet. I have read two other reviews on it and my problem is the same. I had this heater on, in the living room, to take out the chill. Luckily I was looking directly at the heater when I heard a loud pop and saw sparks. I immediately pulled the plug and stopped it from catching fire. It smoked until I removed it from the room. After it cooled I opened it to see what the problem was. In the top right hand corner I found what I believe is two "diodes ?" in the middle of a wire that popped and began to catch fire. This is the same location as one other reviews here and I feel it is not coincidence that there was two units with same problem. I would definitely NOT recommend this unit to be used without supervision if you choose to continue using it. I have many other Sunbeam products that I love and have had many years of service from but will not give this model of heater a second chance... I will be looking for another but it will not be the economy model this time.2 Replies - Latest reply on 03/28/2011Add reply
Granted I have had the Mr Coffee for at least five years but I have owned many different brands over the years. This is the first one I have ever had where the lining is peeling away. Inside the filter basket and the upper lid where the hot water comes out the lining is blistering. I am concerned about the safety of drinking the coffee. Are chemicals leaching out? Certainly a matter for concern. 1 Replies - Latest reply on 01/15/2011Add reply
I bought this quartz heater a month ago. All these days it was working well and does a pretty good job in heating the room. Today morning I turned it on. After 5 minutes the top left corner of the unit caught fire... flames were coming out of the top. I turned off the unit but the fire didn't stop !!!
3 Replies - Latest reply on 04/27/2013Add reply
Then unplugged it from the wall and blew the fire to stop !!! Please don't buy this heater.
DO NOT BUY....
WE BOUGHT A SUNBEAM HEATING PAD LESS THEN A YEAR AGO WE LIKED IT HAD NO PROBLEMS WITH IT SO WE GOT RID OF THE BOX AND RECEIPT ABOUT A MONTH AGO IT STARTED GOING CRAZY. CHANGING THE HEAT SETTINGS ALL ON ... read full review6 Replies - Latest reply on 12/09/2012
I bought a sunbeam space heater that shorted out... caused burn in wires in the outlet and at the base of the prongs. Scary. 1 Replies - Latest reply on 12/13/2010Add reply
Heater a fire hazard
We run the Sunbeam heater to take the chill off the master bedroom and have owned it almost a year without any problems. Last night about 3 minutes after I started the heater, I smelled the distinct ... read full review6 Replies - Latest reply on 11/29/2012
Quartz Heater Caught Fire
Purchased a new tower quartz heater last week, model SQH310. I had it on right before I went to bed and the top right corner of the unit caught fire... flames were coming out of the top. The unit wouldn't ... read full review10 Replies - Latest reply on 01/04/2012
I just wanted people to know to wait until Sunbeam works out the kinks on the convertible Iron and steamer because it doesn't work very well at all! I tried to Iron a few things with it and it took 2 times as long and it was still wrinkled and the steamer wasn't very good either you have to hold it right up to the fabric to do anything and if it's thick don't even bother. Also it is very heavy. I love most of their products but this one still needs some work. 1 Replies - Latest reply on 11/13/2010Add reply