MISSOURI -- In November of 2006 my wife and I drove to St. Louis Mo. to pick up a Blue 2005 Sante Fe w/ 13,000 miles for a $2500 d/p. We live in Jefferson City, Mo which is a 4-hr drive round trip from St. Louis. When we arrived Suntrup Hyundia tried to convince us that we were there to pick up a Black 2004 Sante Fe with 60,000 miles, although we had all paperwork that identified the right SUV. After these deceptive tactics failed, Suntrup then tried to convince us that the SUV was not there. They told us that it had been sold 3 days earlier. If we were fools we would have believed them but, at the time my wife was sitting in the SUV we were to pick up.
Suntrup then told us that we could buy the SUV if we gave them a $6000 d/p, although we had an agreement for $2500 d/p. For the third time deceptive tactics were used. My wife and I did not purchase any vehicle from this dealership, nor will we ever buy from any Suntrup. We wrote a letter to Mr. Craig Suntrup and asked that he address the issues in our situation.
Since November until today June 25, 2007 our situation has not been addressed. I have started a BOYCOTT against all Suntrup dealerships. I have been traveling to St. Louis once or twice a week to stand in front of different Suntrup stores to alert the public about how my wife and I were treated at Suntrup Hyundia. I am asking that no one buy from any Suntrup dealership. Suntrup Hyundai is EXPELLED from the Better Business Bureau. Not because of me. They were EXPELLED before I tried to purchase. I did not know this. Their e-mail is Craig@suntrup.com or Butch@suntrup.com. These are the owners.