SunTrust Is Not Family Friendly
DECATUR, GEORGIA -- My manager was a dictator. He was very petty. He came from a broken home. He never married and never had children on his own. So, he had a hard time understanding why when I woke up in the morning with ... read full review3 Replies - Latest reply on 10/06/2013
ATLANTA, GEORGIA -- This is the WORST possible bank you can imagine. I won't bore you with the details, but avoid at all costs. Their internet banking system works (sort of) like it was cobbled together in the early 90's. Their customer service phone tree will drive you to drink. The latest: They arbitrarily decided that I can only transfer $2,000/week out of my Suntrust account to another financial institution using online banking. And, it's $3 per transfer. These guys are going to have their head handed to them by other financial institutions.... THE ONLY reason I am with this bank is that in the old days -- in a simpler and more personal time -- they were CCB. In their new incarnation as Suntrust, they aren't even close to being able to cut it in the modern world. They don't have a clue. Really. And it's well past time to give them the boot and move on to better bankiing, of which just anyone would be a giant leap forward! 4 Replies - Latest reply on 01/10/2013Add reply
SunTrust Is Worst Bank Ever!
SunTrust has to be the worst bank ever! I made the mistake of switching to SunTrust after Bank Of America started feeing their customers to death. As it turns out, SunTrust is even more unscrupulous ... read full review2 Replies - Latest reply on 01/29/2012
Thanks for not caring
My mortgage had gone into foreclosure and I paid the lawyers fees and the money to bring the mortgage current, which totaled over $8,000. During this whole process Suntrust had been sending the payments ... read full review1 Replies - Latest reply on 08/07/2011
Suntrust is horrific
MEMPHIS, TENNESSEE -- I was conviced my an Suntrust employee to move my personal and busines accounts to Suntrust. 2 months after I moved them I got a letter from them saying my 'free account' would now be 10.00 per month. ... read full review1 Replies - Latest reply on 04/28/2012
NORTH CAROLINA -- OK I received a letter from my bank Wachovia informing me that my accounts were closed immediately due to a report from Early warning services. I contacted them got my report it said I had an account that closed on 5/5 at Suntrust. I stayed on the phone for 8 straight hours with Suntrust and Wachovia. Suntrust says we don't report unless account is closed and sir yours is open. ok then remove me so back and forth over and over I called.. the ""investigator"" says she removed me but no reason I was there to start with must have been a small error.. OK small is small when it stops you're everyday living it is NOT small.. still no resolution .... 4 Replies - Latest reply on 04/28/2012Add reply
Can I Give A Negative Star Rating?
My mortgage was sold to them immediately after we bought 4 1/2 years ago and I have not had a single decent experience with them since. Everything from a simple bill payment to trying to refinance has ... read full review
I Distrust SunTrust!
I started banking with First American Bank, which was bought out by Crestar and then purchased by Sun Trust. Consequently, I have had over a twenty year relationship with this bank, and until March 2010, ... read full review
LYNCHBURG, VIRGINIA -- I have opened an account with SunTrust in Sept. Everything was fine until a $2000.00 check was deposited into my account. This was a corp check and was to be posted the next business day. My account was ... read full review6 Replies - Latest reply on 09/10/2013