DFW AIRPORT, TEXAS -- We have been trying to get through to Supermedia that we are not interested in their services for three years, but they continue to bill monthly and add service charges. Whenever we reach someone by phone, they always make excuses that the latest yellow pages directory has already been sent to press. In my opinion, they are a scam. Warning to anyone they contact....Supermedia is like a tick on a dog, you can't get rid of it. I notified them at least five or six times in the past year by sending a copy of a letter I wrote advising I wanted nothing to do with their company.Add reply
BROOKLYN, NEW YORK -- I renewed the contract for my business website in March 2013. My site has been up for about 8 years. I did not want any changes, but the web department launched a completely revised website. It was awful and misrepresented my services.
1 Replies - Latest reply on 04/26/2013Add reply
Since then (over a month) I have made over 15 calls to my sales rep, customer service and the web department - all with no results as yet.
This is the worst customer experience I have ever had.
The web page was horrible, I was supposed to be able to have it searched on Google and it was not. The only way it could be viewed was through a obscure web page Supermedia.com, even then my last name would not show up. You would be better advised to donate money to charity at least it may do some good. 2 Replies - Latest reply on 04/17/2013Add reply
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at: firstname.lastname@example.org
1 Replies - Latest reply on 11/10/2010Add reply
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Brief complaint description:
The salesmen sell you on a 50 or 100 plus leads program and do not inform you that a "lead" is nothing more than a "click" on your name! WHAT A SCAM 2 Replies - Latest reply on 11/15/2010Add reply