Top Customer Complaints & Reviews:
Recently I spent the weekend in NYC shopping. I arrived at JFK airport on time, placed my call to SuperShuttle to check-in, and was told the shuttle would be there to pick me up within 25 minutes.
Was supposed to be picked up from the hotel at 11:45 A.M. A shuttle arrived at 11:55 A.M.
I have a child who is a freshman at Columbia University in New York City.
Latest Reviews:
Terrible Service/Experience - Super Shuttle Pick-UpLONG BEACH, CALIFORNIA -- Our flight was delayed twice and I was able to call the first time to give the updated info. (Isn't that why we enter the flight ...
-- Complaint Posted by Brittfono on 10/29/2012
SuperShuttle Service Stinks ! - Airport TransferLOS ANGELES, CALIFORNIA -- The most hopelessly rude service I have ever encountered in the US. I was offloaded by the cab driver on the way to the airport. ...
-- Complaint Posted by Fasttrackjb on 10/26/2012
Super Shuttle Sucks - Airport Shuttle ServiceNEW YORK, NEW YORK -- I prepaid service for Super shuttle to take me to JFK for an international flight. I was sitting in my living room 8 hrs before ...
-- Complaint Posted by Reyhijo on 09/13/2012
Super Shuttle Super SucksASTORIA, NEW YORK -- I hate that my first review ever is a negative one, but this experience was so horrible, I feel like it's my duty to warn you. ...
-- Complaint Posted by Brandy.fouts on 08/08/2012
Bad Customer Service - Ride From the AirportMIAMI, FLORIDA -- I had a prepaid ride from Miami airport to my home using SuperShuttle. When I arrived to the airport I called the customer service ...
-- Complaint Posted by Diego4407 on 06/13/2012
Beware of SuperShuttle - Shuttle ServiceHOUSTON, TEXAS -- Beware! Drivers can refuse to take you if you are the only one going to a particular area of the city. It is in the financial ...
-- Complaint Posted by Rperguson on 04/14/2012
Double charge me - Shared ride to airportSAN FRANCISCO, CALIFORNIA -- I prepaid my shuttle service through my credit card. I had my service early in the morning 5am. When I got to the airport the ...
-- Complaint Posted by on 03/31/2012
Horrible Experience - Airport Transfer to NYCNY, NEW YORK -- Horrible experience. I will never recommend to anybody. Driver had no knowledge of addresses in the city. The first passenger ...
-- Complaint Posted by Fflores44 on 12/08/2011