Swiss Replica Store

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Defective Watch
Posted by Gregoryd on 08/15/2009
BEIJENG CHINA AND TORONTO -- I received the watch directly from Beijeng China after ordering online. The watch looked great but would not run, even after initial winding and movement. Took watch to local jeweler and he said winding(perpetual gear) was not functioning. I sent 4 emails to Swiss Replica Store telling exact problem and one answer said they'd replace it; but no further instructions. Another email asked for "pictures of the defect". It is difficult to picture a non-running watch...it just lays there! So I have a pretty bracelet that looks like a watch! Don't buy from Swiss Replica Store.(their customer service # is in Toronto, Canada).
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Posted by Anonymous on 2009-08-15:
Gregoryd, you do realize that buying and selling of that stuff is a felony? Not to mention Rolex can sue you for upwards of $100K if they can catch you and the seller.

Best to just take your lumps and move on. Good Luck!
Posted by gregoryd on 2009-08-15:
If its illegal then how can they freely advertise on quite a few web sites?
Posted by PepperElf on 2009-08-15:
Most of the sites they're advertising on aren't hosted in the US
therefore they don't have to obey US Law in advertising

however... if you're caught importing or exporting fake watches you can get in trouble with the law (US Customs).

and if your watch is broken, the best you can do is take it to a local repair shop and see if they'll fix it.

however... many stores won't touch knockoffs

and since it's illegal to buy or sell fake watches, you won't get any help from a lawyer either.

basically you're SOL
Posted by Nohandle on 2009-08-15:
I'm curious about something so perhaps you can fill some of us in. I, in fact, have bought a Rolex watch and that was through a jeweler not some online outfit. You purchased your watch through Swiss Repilica Store and then took to your local jeweler because it did not run. After your local jeweler (I suppose he did) verified it in fact was a genuine Rolex and provide you with the serial number, did you then contact the Rolex Company? I feel they would be a tad sore to discover an authorized dealer provided you with this type service.

If you purchased a knock off, well that's what you purchased. Do enjoy as a bracelet and make certain you move your arm around a great deal and no one else will notice it isn't genuine and doesn't work. Oh, and another thing some companies do take a dim view on anyone trying to pass off their product.
Posted by DigitalCommando on 2009-08-15:
Hmmm, Swiss Replica Store, Is that located right next to the I can't believe its not Butter store?
Posted by BokiBean on 2009-08-15:
3/4 of the "genuine Rolexes" on people's wrists are knockoffs.

Don't worry too much about being prosecuted, they'd rather go after the manufacturer than the guy who buys a fake online. And as this is an outfit in China, there's not much chance of even going after the seller.

Posted by DigitalCommando on 2009-08-15:
There is a difference between a knock-off replica and a counterfeit. A knock-off will look identical except if you look close at the label it will say Rolux or the like. If it says Rolex and has their logo, then it is an illegal counterfeit. I bought several of these for my dogs so that when I walk them through the neighborhood, everybody will know that I have 'arrived' and am somebody to be admired, respected and worshipped...
Posted by BokiBean on 2009-08-15:
I know we have arrived when we drive down the street and people yell, "Butterbean!" as we pass..he's always got his giant moose head out the window.

Prada next...
Posted by BokiBean on 2009-08-15:
And DC, I really didn't know the difference between a knockoff and a counterfeit..I thought they were one and the same. Thanks!
Posted by DigitalCommando on 2009-08-15:
I wear knock-off 'Fruit of the Loom" underwear to save money. But if you look real close it says 'Fruit of the Loops'
Posted by PepperElf on 2009-08-15:
if it's a knock off that carries the original's brand name then it's a counterfit

and the OP did say it was a copy

therefore it's an illegal watch to purchase
Posted by Anonymous on 2009-08-15:
Pepper is correct, just about 100% of the knockoff sites are hosted in Asia or Russia. If US Customs finds a fake Rolex coming in from China they will follow it to your front door. Will they get worked up over one watch? Probably not but you and your address will end up on some list with US Customs and that won't be good.
Posted by Anonymous on 2009-08-15:
This is a pet peeve of mine as those that buy fake products are harming the company in so many ways.
Personally, I'd like to see people that OWN them prosecuted, maybe that'll slow the sales of designer sunglasses, handbags etc flogged on the streets of say NY.
OP if you want to be one of the "cool kids" Rolex are currently out...Ball are the current cool watches. They are a lot cheaper....buy a legit one!

Posted by Anonymous on 2009-08-15:
I wear a cell phone. Keeps perfect time.
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Swiss Replica Store is a ripoff
Posted by AverageJoeConsumer on 03/03/2010
I purchased two watches from Swiss Replica Store and one was defective. I contacted Customer Service via email and they agreed to replace the watch. I shipped my defective watch to them and they said they would ship a replacement right away. 6 months and no less than 20 emails later, they have not shipped a replacement and will not ship either the replacement or my original defective watch back to me. I contacted the Customer Service representative in Canada and she was ineffective, claiming that she had no power over the returns or shipping. It appears the customer service is just a facade to make the company seem legitimate, which it is not.
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Posted by Anonymous on 2010-03-04:
Are you located within the US? The item could have been stuck in Canadian customs and possibly they have not gotten it. Have you checked with customs at all?
Posted by Anonymous on 2010-03-04:
Hard to feel sorry for someone that is clearly trying to buy a product that is illegal for sale in the US and ripping off legitimate companies.
Posted by WScott on 2010-03-04:
Keep a good thought and hope the Feds don't bother going after you for fraud and smuggling.
Posted by Anonymous on 2010-03-04:
VF, replica is not counterfeit. There is a difference. A replica is the same style without the branded logo. A counterfeit is the same style and logo. Just a fake.
Posted by Anonymous on 2010-03-04:
LadyScot you are wrong. When you use a brand name and logo you are creating counterfeit products - as these clowns are doing.
Posted by Anonymous on 2010-03-04:
I went to the website to see what they were selling but my virus program went nuts. So let me clarify. A replica of an item that does not have a logo of the replicating company name is not illegal. An exact copy is.

I can make a purse that looks like a Coach with O's instead of C's and it is a legal Coach replica as long as I don't stick a Coach label or tag on it or call it a Coach. If I make an exact copy of a Coach with the exact C's and label and tag and sell it as a Coach, that is a counterfeit and illegal.

Now, without seeing the website, and going by just the google description, they are making Rolex replicas, which in the US is not illegal unless they say Rolex on them. Just having the store name as Swiss does not make it illegal. There are many things that are called Swiss.
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