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Norton Symantec HP Mobile
Posted by Pizazz on 03/09/2009
Norton Symantec HP Mobile www.myord.com

If you are charged CANCEL it within 60 days.

DO NOT Touch this virus software if it comes with your computer. They will charge you without your permission. By registering your laptop possibly?

This is the second time I've bought an HP computer and both times I end up with a Norton Software charge that I have not approved. $59.99 this time.

Once I realized I'd been charged, it was too late to be reimbursed. AVG is free with no hassle whatsoever and one of the top performing online virus detectors.

Remove Norton Symantec immediately or have someone do it for you.

Norton is really slick, 60 days or they keep your money even though I did not use their software.

If HP continues to use this low-down company I will not buy another Hewlett-Packard computer.

I've also told Costco the same. Costco has more clout.

     
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Posted by Anonymous on 2009-03-09:
How did they get your credit card number? Registering a laptop or any PC has never required a credit card number, at least not in my experience.
Posted by madconsumer on 2009-03-09:
norton is bloat ware, and is a resource hog.
Posted by Soaring Consumer on 2009-03-09:
I am thinking what is happening is that the person buys an HP computer directly from HP which has a pre-installed Norton trial, then HP is giving the customer's credit card information to Norton so it can charge for a subscription.

If this is what they are really doing, I suggest bringing this unscrupulous practice to the attention of the Office of the Attorney General, the Better Business Bureau, and the Federal Trade Commission.
Posted by jktshff1 on 2009-03-09:
I purchased a little hp for a backup. 1st thing I did was delete all things related to Nuthin' ie Norton.
Posted by Anonymous on 2009-03-09:
There is slick freeware that you can download named PCDECRAPIFIER. It removes all the adware and nagware that comes installed on new PCs.
Posted by old fart on 2009-03-09:
Ken.. how well does that work on an older 'puter.."
Posted by Anonymous on 2009-03-10:
How did myord get involved? They process credit card transactions and provide software downloads as well. Might be well worth the time to contact them.
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Billing
Posted by You billing stinks on 02/27/2009
Why are you annoying me with demands for renewal of my security coverage with you, while I am paid up till Oct.25-09. I am getting fed up with you!!! Please stop bothering me. Or I will change to another company.

Moritz Altman
     
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Posted by Soaring Consumer on 2009-02-27:
Kaspersky is a better choice. They appreciate your business and their software offers better protection.
Posted by you billing stinks on 2009-02-27:
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Customer Service?? What Customer Service?
Posted by Lala99 on 02/25/2009
So, my 'protected by Norton' laptop contracted a horrible virus... I contacted Norton for help and they pressure-sold me a $99 package where a 'technician' gains access to your system remotely and removes the virus. They assured me that it would be fixed to my liking before the process was complete.

Well, four-hours later, my system was INOPERABLE! I tried to contact them via online chat and telephone chat for hours, constantly being booted off, put back into the endless queue, or giving some half-witted 'excuse'. I even scheduled a call from them one evening... which, SURPRISE, never came!

I did this for four days straight and finally took my laptop to a local repair shop who told me that the virus was STILL there!

So, a week later, I am still fighting with them to get my money back... just today, I was transferred to three various reps when I went online to get a refund... are they kidding??

HORRIBLE software, HORRIBLE company, HORRIBLE customer service. AVOID AT ALL COSTS!!!
     
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Posted by Soaring Consumer on 2009-02-25:
Dispute the charges.

I recommend Kaspersky's Internet Security suite. It is the best protection available.
Posted by ok4now on 2009-06-20:
WOW!!! It doesn't get much worse than this. Symantec really screwed you. Their poor customer service is without equal. I gave up on these people years ago. Stop fighting for a refund and aggravating yourself. Just file a dispute with your C.C. company. You'll get your money back and won't have to deal with these azzholes. I had a similar problem with WebRoot. Read my review if you want the details. I've had good luck with Zone Alarm. Not a big name player but they offer solid performance and decent customer support. Modified Kaspersky anti-virus and a great firewall. Highly configureable with alert warnings. Free 15 day trial and easy to delete if you hate it. Give it a try.
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Norton 360 stinks
Posted by Bill180 on 01/19/2009
I bought Norton 360 in July and installed it on my two computers.
In December one of my computers got "hyjacked" by a bot that sent out over 400,000 emails a day. I only learned of the security breach because my ISP shut down my service.
Norton technical support was no help. They could not understand my problem and kept telling me that the problem was with my ISP.
I went with another security provider, OneCare, and they solved my problem.
When I returned Norton 360 to get my money back they refused because it was passed the six month refund period.

Stay away from Norton 360

     
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Posted by jktshff1 on 2009-01-19:
Yes it Does
Posted by Starlord on 2009-01-19:
I had Norton 360 as part of the installed software when I bought my Compac at WalMart* and had to end up uninstalling it. It was a bear to get done, because they do not mean for you to be able to do that, I think I still haven't gotten it all out. Every time I tried to surf, I would get a message that Norton had shut down the Windows Autoupdate feature. I deleted it and fired up my Security Suite 8 Professional, a fantastic security program. I now have version 9 installed and it is a dream.
Posted by Carlytoes on 2009-02-09:
Version is Beta and 360 doest not nor is it intended to work with any Beta and your Security Suite 8 probably is not working properly either and you just dont know it..
Posted by Starlord on 2009-02-09:
No, my Security Suite 8 was working just fine, and 9 is out now, and I have it. Do you mean the Norton 360 was a beta version? If so, it should have been noted so the owner/user would be aware of it. I have spoken to many others who also believe that you cannot completely uninstall Norton. it is like a stubborn virus, you can't get it out with dynamite.
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Beware Of Downloading From Symantec
Posted by Economissed on 01/14/2009
I kept encountering problems while trying to up date my Norton Antivirus program. Symantec suggested contacting their consumer service dept. which I did. After three separate attempts the technician asked to take control of my computer which she assured me would be perfectly safe. One and one-half hours later, with no progress I suggested that I could find a different supplier. She requested fifteen minutes to make one last attempt. Unfortunately I agreed. I then saw folders flying across my screen and some were erased. In short order I found that I could not even get on the computer. The reason, it turned out, was that she had completely erased my hard drive.

The manager who responded to my complaint (after I found the problem) offered me a one year free subscription to one of Symantec's products. Given that I have now spent approximately $2,000 to recover my data and purchase a new computer I feel that his offer was a bit insufficient.
     
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Posted by Anonymous on 2009-01-14:
It's a shame you had to find out the hard way what kind of junk software Symantec is pushing these days. Symantec as you found out will take a good computer and make a paper weight out of it. Try AVG, they have a home version that's FREE!
Posted by Anonymous on 2009-01-14:
I second the AVG suggestion. Yep, free, and I've been using it for years with NO problems.

Posted by Anonymous on 2009-01-14:
Why would you need to purchase a new computer?
Posted by Anonymous on 2009-01-14:
Wondered that myself, Ken. In the dark days before I went to Mac (cheers erupt from the auditorium) I used Spybot Search and Destroy for spyware. At their site, I read enough horror stories about Symantec. While Macs aren't totally immune, they are much easier to keep clean. Good luck poster...visit your local Apple store ;-).
Posted by MRM on 2009-01-14:
Doc J, in my personal experiences, Spybots, adaware, and other similar programs, do not work. My clients would turn on the computer and the anti-virus ad would pop up telling them to purchase the program. I would just skip the malware scanning and format the harddrive and re-install Windows.
Posted by Anonymous on 2009-01-14:
Agreed, MRM. I had run Spybot, 'cleaned' what it found, run Adaware, find things Spybot missed, clean it up...re-scan with Spybot, and find the original bug was still there. I spent a bundle on such programs until I made the logical choice and went Mac. Today, I wouldn't use a PC for a boat anchor.
Posted by MRM on 2009-01-14:
As a personal preference, I like using Windows due to programs that I need. Also, I have never have any malwares or viruses attacked my PC as long as I have a firewall installed.
Posted by Anonymous on 2009-01-14:
MRM, very true and best answer. Mac's will always have a niche market but PC's will dominate the market for a long time to come mainly because of the software needs of the users. If everything on a Mac just works, then why does a website called "Mac fix it" exist? Here are a few choice topics on

macfixitforums.com:

-Login window stuck!
-lower case "S" key not working!!
-Menu bar keeps flashing
-I can't drag and drop!


Here are the results of the Mac -vs- PC market share for 2008:

PC = 90.73% (Windows)
Mac = 8.03%
Linux = 0.76%

Mac did pick up a point and a half over 2007 to their credit. We have PC's, Mac's and Linux boxes because of the testing we have to perform but "to build it" it's almost always done on a PC.

The reason the Mac guys rant and rave so much is because with windows having 91% of the market they also have 91% of the problems. Mac problems may seem less but it's only because Mac's have such a small market share.
Posted by Anonymous on 2009-01-14:
Super--indulge me...how many PC consulting sites, repair sites, etc exist? And, gosh, I'd far rather have a malfunctioning 's' key than the catastrophic system failures detailed on the PC sites. Your comment is a bit misleading. A better comparison would be mean failures per machine comparing the PC to the Mac. More simply put, since changing over, I spend more time with my Mac doing something, rather than fixing something. If keeping a 10% market share will ensure this continues...I hope PCs continue to outsell Macs. PCs outsell Macs for one reason...consumers want 'cheap' computers.
Posted by Anonymous on 2009-01-14:
PC's will always have a 10-1 complaint ratio because they out sell Mac's 10-1. Bought the Wife a Mac a few months ago, she loves it. It did have a few bugs that had to be sorted out. I have no love/hate thing between the PC's and Mac's. The Mac users are a very vocal bunch from what I see. Just as the Linux PHP/MySQL guys are very vocal about what they do. They only have a 20% market share but seem to make 80% of the noise out there.

Mac's are not without issues just as PC's are far from bug free either. My opinion is that we hear a lot more PC problems mostly because PC's have 91% of the market.

If Ford had 91% of the auto market you would hear Ford compalints 9 out of 10 times too.
Posted by Anonymous on 2009-01-14:
Great comment superbowl! Yeah, Mac isn't just a computer it's a cult. I firmly believe that.
Posted by Anonymous on 2009-01-14:
I'm in 100% agreement with you that a product with a larger market share will have proportionally more reported problems than the product with a smaller share. You have a great (well-earned) reputation for digging up obscure (valid) stats. Have you seen anything comparing 'mean time between failures' comparing Macs to PCs? My own experience (and that of my colleagues running Macs) suggests Macs are more reliable and less prone to the things that annoy the PC crowd. Actually I think we're (Mac owners) so vocal because we're so overjoyed at not having to commune with Gatesean Hell every few weeks. *grin*
Posted by madconsumer on 2009-01-14:
just re-install the software and OS. this is something i recommend everyone do from time to time to ride yourself of all those nasty little bugs and stuff.

i knew a guy who refused to buy a windows computer, so he did the mac way. 1 week later, he sold the mac and went back to a windows system. it is all on what one wants and expects from a computer.

i use the payfor version of avg internet suite 8.0. i just love it. as said, there is even a free version.
Posted by Anonymous on 2009-01-14:
Every G-4 comes with a year's supply of Kool-Aid.
Posted by old fart on 2009-01-14:
If I read you right, re-installing the software and OS would be fine but considering the 10,000 updates and the xp-3 program that you have to re-install How would that be an advantage..??

It took an act of congress to GET XP-3...LOL
Posted by madconsumer on 2009-01-14:
i know oldfart, it sucks, but it is a good way to cleanup and not have to buy a new computer. often times, computer issues are related to confused or corupted files.

with a recent format i made, it took two days to complete all my updates.

lastly, i dislike norton products!!
Posted by old fart on 2009-01-14:
Did you download xp-3

I have an AMD Processor and that update doesn't play nice with that processor...
Posted by old fart on 2009-01-14:
I suspct that it makes just as much sense to just buy a new harddrive... and download Xp fresh..
Posted by Anonymous on 2009-01-14:
Doc, I will check on up-time stats when I have time. In the server area Windows Servers run at 99.9% while Mac Servers are a little behind that at 98% but ahead of Linux. I do know that on the desk top Ubuntu is showing some great uptime reports. Mac runs ahead of PC's but I can't quote a percent as I just do not know what it is right now till I do some checking.
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Symantec Money Machine
Posted by Da GMan on 11/19/2008
As a former reseller of Symantec Products I am ASHAMED to have ever recommended, sold or heard of Symantec!!!! The technical support is shocking if not nonexistent, even as a dealer and reseller you are treated as an irritation and given the run arround speaking to at least 30 people on each time you call all of whome say they are unable to help you and you MUST call again and choose option x.

Our latest and LAST dealing with them involves Symantec Backup Exec System Recovery Server 8, for 4 months we had an open case as the Software supplied does not work!!! After 4 months they asked us to download a newer version which fixed all the problems, so far not great but problem resolved. Not quite, 2 months on the new software stoped working as the Trial has expired!!!!!!

Well after half a day of calling support, sales, sales brother, supports mother, and about 77 other departments the final answer is you need to buy the new version in order for the software to work?? No matter how many time you tell them you have purchased the software already the answer is the same, send more money, buy the new version, also buy a new support contract (for just $400.00 extra) and we will look at your problem.

NO Symantec, we will NOT send any more money, we will NOT BUY any more Symantec Products, we will NOT SELL any more and we will NOT SUPPORT your products any more, you don't support us. There are real products out there with great support where the helpdesk is not in India and the you are not transferred from department to department.

WARNING TO EVERYONE DO NOT BUY SYMANTEC PRODUCTS, EVER!! If you do you will be very disappointed and have to buy something else to replace it that works.

Tell all your friends, Symantec is DEAD, no longer mention that name in public, they had a good run but Symantec Service has left the building. R. I.P.
     
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Posted by Anonymous on 2008-11-19:
You forgot, Symantec will turn most PC's into paper weights. Very poor product and wosre customer service.
Posted by Soaring Consumer on 2008-12-15:
Agreed. I would definitely go with Kaspersky. Their software is light on the system and updates are provided several times a day. Not to mention that it is free to upgrade to the latest version if you have software that is two versions old.
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Symantec And The Big Issues That They Have
Posted by Damon79 on 07/14/2008
We recently had to upgrade from Backup Exec Version 8 to Version 12.
The IT Manager was hesitant of upgrading, as there had been massive problems with upgrading to Version 10 which eventually got axed.

"It will be fine" I told him. My God was I wrong.

As an IT professional I have never had to deal with such a horribly managed company. Even after 6 months, our Backup Exec 12 software is still not working correctly due to continuously being issued incorrect Installation Keys.

It got to the point where the Upgrade process was so complex and mixed up by Symantec that we had to involve the Distributor from whom we got the software off. 3 months he has been working with Symantec to get us 11 License Keys.
This is not a joke, this is real... unfortunately.

Symantec Portals and processes are so tied up with trying to prevent piracy and copyright infringement that they have made it too hard even for the IT professionals to get what they require.
Stay clear of Symantec and Backup Exec.

The worst company I have ever seen, and I have seen some real shockers!
     
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Posted by Anonymous on 2008-07-15:
Everything about Symantec is dangerous. Just putting their crap on your PC will turn it into a big paper weight. Far better solutions for what you need out there than Symantec, stay away from them unless you really have a need to screw up your comptuer.

Excellent review and info.
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Symantec Customer Relations
Posted by FFF-777 on 04/02/2008
After 7 weeks Symantec still haven't been able to install their Package on my computer. This is a free upgrade that they had offered me and till now have had 10 of their technicians in India work on my computer for a while then they just log off and promise to get back to me.

Fortunately I've kept the names of all of them and intend writing to the Company and let them know exactly what I think of their product.

They've also gone and uninstalled various s/w packages and just F....d my computer.

     
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Posted by tnchuck100 on 2008-04-02:
Chalk it up to a failed experience. Symantec has nothing that could be called customer service. Save yourself ongoing aggravation. Cut your losses with them now. Find a different security package.
Posted by FFF-777 on 2008-04-02:
Thanks Pal. Just want to get the word out there and hope that others might look at better alternatives
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Symantec/Norton crashed my hard drive
Posted by Vigilante17 on 07/21/2007
LAKE MARY, FLORIDA -- On July 19th I received an email from Symantec alerting me that a program for internet security that I had purchased and installed on my computer had not yet been activated. In the email they provided a link to go to and download and activate the program.

I did that and followed the instructions. During the download a message appeared alerting me that I would have to call a technical for assistance, which I did.

I was obviously directed to the call center in India for the technical assistance. I was on hold for 63 minutes until a technician finally answered. After another 58 minutes with him, he finally told me that he could not help me and would have to transfer me to someone else. I was on hold for over 48 minutes and the someone else wasted another 45 minutes only to tell me he could not help and that he would have to transfer me to someone else. In the process of transferring me, the connection was cut and I had to call back.

When I called back I had to hold another 73 minutes until someone answered the phone and following his instructions my computer finally crashed and could not be rebooted. He then told me that he would have to transfer me to someone else with higher skill levels and that person spent the next hour trying all sorts of things to get the computer to respond and finally said that he could not help and that it was not a Symantec problem but the manufacturers problem and I would have to get in touch with the manufacturer of my computer. I asked to speak to his supervisor and I was cut off.

I called back and demanded a supervisor and after 58 minutes a supervisor came on the line and said that she had read the technicians reports on the ticket number and that she could not help me and that the problem was not a Symantec issue, rather an issue of my computers manufacturer and I should call them for assistance. When I tried to protest and explain that my computer had been functioning perfectly until I followed the instructions in an email sent to me by Symantec for a Symantec product she said that she would not be able to help me and said there was no one else with whom I could speak.

I called the computer manufacturer and luckily found a technician who was able to identify the problem. Unfortunately, whatever the Symantec program and technicians did caused a problem with the operating system on my computer and the only solution was to do a hard disc recovery operation which caused the loss of three years worth of work stored in my computer, all my files, client data and work papers.

I lost over $900 in consulting fees yesterday alone because I was tied up with Symantec trying to resolve the problem they created, plus a loss of more than $3,000 in additional consulting that I have scheduled for Monday but with the loss of the data will take me at least a week to recreate and therefore I can not provide the consulting services my client needs for Monday.

It will take at least a week to recreate enough of the data files that were lost in order to be back in a position to perform my consulting work and I will definitely lose some clients as I will not be able to recreate the data they provided and once I have to request it again, they will move to another consultant to work with.

Today, as if to rub salt in my wounds, I get an email from Symantec indicating that the reports show that my problem was resolved and asking me to fill out a customer satisfaction survey.

My offices are in a building that Symantec has 4 floors of people and no one there knows who to refer me to about this issue and no one there could provide any assistance despite the fact that one of the floors is a technical service group.

This company does not merit any confidence and I would advise anyone dealing with them to be very careful.

Sincerely,

Sam
     
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Posted by Anonymous on 2007-07-21:
Was it a Dell PC? I have read that Dell and Symantec don't play well together. Neither will take any real responsibility on the problem. Since you are in business and rely heavily on the stored data you ought to run a backup every day. Buy a small thumb drive and copy the data files before you leave work. And take the drive with you, don't leave it. If your drive crashes again at least you will have the data safe.
Posted by GWbiker on 2007-07-21:
Do not even think of installing Symantec/Norton onto a MAC with OSX.
Posted by Starlord on 2007-07-22:
JayD beat me to it. I could not have said it better if I had tried. For anyone to have a business and fail to back up his work on a regular basis is sheer insanity. You have no one to blame but yourself. When they told you the problem was not with the software, but with your computer. you should have shut it down that instant until you could have a tech from your PC's maker to go through it with a fine tooth comb. This seems to be a case of malfunction between keyboard and chair.
Posted by Anonymous on 2007-07-22:
Well JayD and starlord, I think you are being a little uppity there and I don't believe either one of you are competent enough to judge this person as you did and I think you should say you are sorry for being such loud mouths!

Vigilante17; Symantec/Norton used to be a pretty good product but they have gone way down hill since they joined MS. With that and all the different software, cards and just computers in general even if you back up all your stuff some times you can’t get it back anyway. CD’s go bad, get messed up, hard drives do have a short lifetime and even DVD go bad just from sitting around. I don’t know what the answer is but I agree you got ripped. Thanks for the review and good luck to you.
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Norton Anti-Virus
Posted by on 07/04/2007
I am developing a conspiracy theory that Symantec has been taken over by Dick Cheney and the Bush administration. Only something that radical can explain why a culture of incompetence pervades what used to be a good company with a solid product. I give you the anecdotal evidence, which of course is all you need for a good conspiracy theory.

EXHIBIT A: The company that can't build it right.

If you have a product with a subscription-based revenue stream, like Norton Anti-Virus, you'd want to make it easy and painless to renew subscriptions, right? Also, you'd want to minimize the cost of support calls by making the whole renewal process easy to understand and relatively fool-proof to implement, right?

Here’s where it begins to get interesting. Symantec actually did the opposite of what is logical, leading me to suspect that it is a branch of government rather than a for-profit company.

I was using a version of Norton Antivirus for the Macintosh I bought last year when I got a pop-up message saying my subscription would expire in a month. I went to the web site, fumbled around Symantec's poor site navigation, and found the way to renew the subscription online. Rather than simply renew NAV, I opted to upgrade the product, Norton Internet Security, and downloaded it. I followed the directions, and registered the product, but was surprised when, the next day, I got another message saying that my subscription was expiring, and would I like to renew? I also got the option to enter a subscription code and make everything right.

“Surely,” I thought, “I must have a subscription code.” After all, I paid for their product. There must be something on Symantec’s site that tells me how to find the subscription code. Nooo.

Finally, out of desperation, I made a support call. Actually, I made a couple of them. One tech rep suggested I de-install Symantec completely, then re-install. “Been there, done that,” I told him. Actually, I did more than that. When it didn’t work the first time, I manually (and painfully) discovered the loose flotsam and jetsam of the Symantec product, left over after you de-install. You’d be surprised at the rag-tag job of de-installation it does. I didn’t expect this from a company that actually looks for such odd bits of code as evidence of malware.

So, here’s the thing. The product that blurts out non-useful information; the web site that leads you in circles, swirling around and around; the description in the Users Manual that simply fails to describe anything, the grossly inaccurate screen shots that show how to get the product code; and the baffled representatives who don’t seem to understand what is going on—all of these point to a magnificent “pyramid of incompetence.”

Connecting the dots, other "pyramids of incompetence" include the Guantanamo Bay detention system and the Federal Emergency Management Agency, suggesting the same architect is behind all of them.

EXHIBIT B: The company that can't communicate.

* See Exhibit A.
* Since their web site doesn’t actually explain anything, and you have to make a support call to a human who doesn’t actually know anything, we have what I call “The evil loop of non-communication.”
* Finally, there’s the issue of “When I say ‘rebate,’ I actually mean something else.” (See Exhibit C)

Connecting the dots, we have the Bush Administration example: "When I say 'war', I really mean 'peace.'" (George W.) Need I say more?

EXHIBIT C: The company that counts on consumers being idiots.

First, let me start by admitting that 'I am a fool.' Not only did I not get their product to work upon download, but I paid good money for the boxed product, thinking it must actually contain all of the information I need to make the thing work. I became an even bigger fool when I read the Users Manual, believing it would provide more useful information, and made additional support calls.

So, if I'm an idiot, why do I believe Symantec counts on people like me for revenue?
* See Exhibits A and B
* When we plumb these depths, we find legal twists as intricate as a knot of Calabi-Yau space, found in Symantec's rebate approach. Here's how it works. First, get people to buy your product by promising them a Big Rebate. Then (and Symantec is not alone here) put in a lot of fine print when you actually open the box, and make it really complicated to get the money. Finally (and this is where Symantec achieves either the apex or nadir of marketing, depending on your point of view) give people the rebate in the form of a credit card. Add more fine print saying that if you don't use the card they will deduct fees on a continuing basis.

Connecting the dots, this last touch seems to bring it all together. The same people who worked out the Symantec Rebate are obviously the ones who advised us that the Vice Presidency is an independent branch of government. Q.E.D.

Having exposed this major conspiracy, please excuse me while I run and hide from the 'Men In Black.'

-- J.M.

P.S. After one final support call and many angry messages, I finally found someone at the Symantec support desk who just gave me the subscription code. I hope that Symantec has the good sense not to fire him. But then, I'm an idiot. What do I know?
     
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Posted by adzidek on 2007-07-04:
WOW. That's a fantastic review. I voted you very helpful.
Posted by Anonymous on 2007-07-04:
I think this review is too full of sarcasm to be helpful.

Posted by Anonymous on 2007-07-04:
I don’t think it was Dick Cheney and the Bush administration; it takes to much thinking for them to come up with that. I think it must be Wal-Mart and the NG&L Chamber of Commerce.
Posted by Noneill on 2007-07-04:
Agree with emt_c.
Posted by jktshff1 on 2007-07-04:
Lidman, don't forget the collection agencies and the prison telephone companies
Posted by zonibrat on 2007-07-05:
Wow! J.M. spoken like a true politician...round & round we go! 0:)
Symantec leaves much to be desired, but only when the customer base drops off enough to impact profits will CS or anything that affects consumers be scrutinized,if then! Change software like so many of us have or intend to do.
Posted by Anonymous on 2007-07-05:
Kaspersky Anti-Virus works the best. Detected virus and mailware that Symantec or Trend failed. Lower CPU drain and faster scan engine. I can run game with Over-clock CPU and video card with no problem. Symantec and Trend tend to crash during mid-game. I have to shut them off during game play. Both also locks up browser sometimes.
Posted by poppapia on 2007-07-05:
Lidman, I agree. I also agree with the poster's message in that Symantec is a crappy product now, which is unfortunate, because they used to be very good.
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