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Tamko Shingles - Massive Granular Loss!
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Rating: 1/51
JOPLIN, MISSOURI -- This home was built in 2002 and we purchased it in 2007. We are experiencing MASSIVE granular loss with a great deal of shingles exposed all the way down to the underlying fiber. This home is only 12 years old. We have had several contractors and adjusters look at the roof and they all agree that this is a manufacturer defect. The Tamko warranty states "The Owner may transfer this limited warranty one time during the first 2 years of Term to a purchaser." In my case I would have had to buy this home within the first two years from the original owner in order to take advantage of the warranty. How many owners actually sell their newly built homes within the first two years? Read between the lines, if you aren't the original owner or didn't purchase within 2 years of being built, you have NO WARRANTY on a product that is advertised to last 20 - 30 years.
     
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ok4now on 2014-04-25:
This is definitely a manufactures defect but it leaves you with no recourse. What reputable company only allows the warranty transfer the first two years? Tamko made sure that they have no warranty claims for their defective product. Unfortunately the only solution is to replace the roof at your expense.

The home I purchased four years ago had an asphalt roof which is about 13 years old now needing replacement. This is about the lifespan for an asphalt roof. Not wanting to keep replacing the roof I decided on a new metal roof. The cost is double but in the long run it's cheaper. Here's why.

1. Full fifty year non prorated warranty that is transferable with no time restriction.
2. Energy cost is lower, less heat loss in the winter and cooler in the summer.
3. It's fire proof and resistant to hurricane force winds.
4. It looks great and requires no maintenance.
5. It's the last roof you will ever buy.

Something to seriously consider if you need a new roof.
ChiefLilFeather on 2014-06-03:
As the former owner of a roofing company, I found out about these Tamko shingles the hard way. The customer wanted the Tamko shingles, so I had them sign a condition that they wouldn't hold my company liable. These shingles are so poor in quality that you can't install them on a hot day because they will come apart from walking on them. Its been about 10 years since I was a roofer... can
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Tamko Shingles are defective
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JOPLIN, MISSOURI -- I had a new roof put on my house in May. Over the course of the hot summer the tar on a bundle of shingles did not adhere. After a decent wind in November, a section of shingles (right in a row) tore and ripped off the roof. I called the installer to fix the problem who instructed me to file a claim with the manufacturer, Tamko since the shingles were a bad batch. I had a representative (Dan) from Tamko come out and took a few of the shingles and mailed them to his office to have them evaluated. Of course the representative Dan did not call me back. I gave him plenty of time to call me back (2 weeks after he told me he would call me) if I did not call someone back from my work I would be terminated for not doing my job. Of course I knew I would be told there was nothing wrong with the shingles and that is exactly what Dan told me. He blamed it on the installer. If the shingles were all bad then my entire roof would have blown off during the wind storm. It was simply a bad bundle of shingles. They were right in a row. I could see the wind getting under the surrounding shingles and lifting them but the adhesive tar stripped worked in this section. Dan tried to tell me that the installer improperly nailed them. If the shingles were good then the adhesive tar strip would have kept them together. Shingles are asphalt and the heat would melt them around any surface they cover even nail heads. I called to file the complaint and Tamko said not to do anything until Dan came out to take a look. Well it rained in the meantime and now I have water damage on my daughters ceiling. Please do not use Tamko shingles on your home or any other home. Their products are inferior and their customer service is poor. I just want to let anyone who is about to put a roof on your house not to use Tamko shingles!!!
     
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TAMKO Roofing Shingles
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JOPLIN, MISSOURI -- I purchased a new RYAN home in 2000 that has a TAMKO roof. The first time I had water damage and reported it TAMKO sent out a local consultant who tried to tell me the shingles was not breaking down and the tar on my home was bird droppings. I had another contract review my roof and he told me that was BULL. HE said he'd never seen shingle break down that fast. Now TAMKO is trying to say the cannot fix my roof because my shingle warranty is void since we had a wind event of 60 mile an hour winds (or more). I'm preparing to sue them for the repairs on my home. Has anyone having problems with their shingle considered a CLASS ACTION lawsuit? Please contact me if you have this problem. I could use some help from other consumers with the same problem.
     
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Anonymous on 2008-04-25:
A lot depends on proving that the contractor installed the shingles per manufacturer's instructions as well as the wind rating. Seems pretty tough case to prove either way. Your efforts time and money might be better spent getting the roof re-done. Have you consulted your homeowner insurance company regarding the damage?
zipper on 2008-05-05:
I also had a problem with their product. After less than 10 years, the roof needs replacement. Despite the cost of a total tear-off and the labor involved, they have offered a few hundred dollars to replace a pro-rated quantity of shingles. I have contacted a law firm to explore a class action suit. Please email me your story and contact info. Get this - they think my wanting more than what they offer is being unjustly enriched!
zipper on 2008-05-13:
My TAMKO shingles failed after 7 or 8 years, and they will only replace a pro-rated quantity of shingles. I have contacted an attorney about a class action suit. Please email me with your contact information and details if you had a similar problem.
Maroons on 2010-04-16:
I wish someone would shut this company down. My shingles keep blowing off after 4 years. I have to keep dragging more up on the roof and fix the bad spots.
Joseph on 2011-06-22:
My house was purchased 'new' in 2007 [Tamco Heritage roof installed in November 2007], and winds of 50 mph t0 65 mph these same shingles blow-off like they were just laying on the roof.
After two complaints with Tamco, and they are still saying that the problem is not because of the manufacturer. I am very frustrated!
Joseph at: copepajman@yahoo.com
JohnEmac on 2011-08-03:
As a 30- year roofer having installed acres of Heritage shingles PROPERLY, I can attest to their high quality. A homeowner - and especially a builder - has to realize that many 'low bidder' installations will lead to premature failure of a roof system (blow offs, leaking, blistering from poor attic ventilation, etc.) In being reasonable, one cannot expect a manufacturer to guarantee the work of an installer over whom they have no familiarity or control. Many low-cost roofers take full advantage of the fact that their work will not be closely inspected by ANYONE. Placing nails in the shingles 1/2" too high results in the nail penetrating though only one shingle, not two, leading to poor wind resistance. One might more properly blame the building contractor as he likely took the cheapest quote without regard to quality of service. Remember folks, a roof is 'built' - it consists of a whole lot more than just shingles. The best products available will fail miserably if installed by hackers or novices.
Carla Lansing on 2011-11-10:
I just had three roofs put on in 2011. Myhome roof appears to be fine but the two roofs at our summer home showed stripping on the roof. I was told by the Tamko rep that it is oil...I agree due to lack of grit on the shingles.
Now they don't want to do anything to guarantee they will replace at no cost to us if they fail.
I am not accepting this conclusion and will ask our insurance company to send someone to review our roof replacement and the issue since this was an insurance claim.
I can't believe a company will not response to a customer complaint and at least have another review of their product in place that appears to be defective.
11/10/11
Joanne Humphreys on 2012-04-24:
WARNING: DON'T BUY TAMKO SHINGLES--We had Tamko shingles put on our roof in Nov. 1998 and are very unhappy with them. There are black streaks running down our roof on our house and outside buildings where the shingles are losing the aggregate. The aggregate from the shingles is washing down into our gutters. I read where Tamko is trying to blame it on bird droppings. I think that is nonsense. If you drive along and look at the black streaks on roof shingles on homes in a neighborhood, the black streaks are on thousands of homes.
We started noticing the streaks 6 or 7 yrs. after they were put on our home and 3 outside buildings. It is now really getting embarrassing, it looks so bad. They are going to have to be replaced.
Marlin on 2012-12-01:
I had Tamko Heritage 30 laminated shingles installed on my house in 2004 and the aggregate is coming off on about 10-20% of the shingles. I have contacted Tanko but have received no response to date.
Jay on 2013-05-28:
I am a 10yr certified roofing inspector, a lot of the issues described are a result of likely improper installation. Shingles put on in cold temps will not bond properly, improper nailing patterns, ventilation, etc... Granules shed from shingles in normal conditions as 30% more than can adhere are applied during manufacture. Dark colored swaths "black streaks" on shingles is not tar running down the roof but algae that grows on shingles and can be easily remedied by an antimicrobial spray.
Jeff Moore on 2013-07-10:
I had Tamko Dimensional Shingles installed on my home in 2010.The problems I am having are the shingles have not sealed.I have had issues with losing shingles on the roof when it is windy(Under 40mph).The wind raises the shingles up and they pull out of the nails that secure them.The product is defective and am currently filing a Warranty Claim with the Manufacturer.I will give them a chance to rectify the situation(Roof Replacement).If not,I will Litigate.
Al on 2013-07-25:
We built a new home in the summer of 2011 with Heritage 30 roofing. In the 2 years since large sections of the roof have blown off 8 times. The manufacturer is completely non-responsive but the contractor has been fixing it to this point. They are now starting to say the shingles were bad from the start and we need to push back on the manufacturer for a total replacement. We have tried but get know response. They say they will send a kit to collect samples and get paperwork filled out but they never send anything. This company needs to be put out of business quickly.
Bob on 2013-12-10:
Home built in 2008. Used Tamko Heritage 30 year roofing. F335 Aged Wood. I've had 4 blow offs in the last 2 years. Local supplier said that it was probably a bad installation, but he's going to contact Tamko. I'm replacing 2 large sections this week with another product, because the dealer doesn't stock my roof and I would have to buy a full pallet. I think the shingles are defective myself, but then I'm just the homeowner. If it was a bad installation, why didn't they blow off in the first year or two?
Don on 2014-01-28:
DON'T BUY TAMKO SHINGLES!!!!!!!
Built my house in 2004, 9 years later noticed all the gravel in my gutters and a lot of bare spots on the shingles. Made a warranty claim , and with their warranty structure, they agreed to pay for 25 sq. out of 37sq. And absolutely nothing else. If you want a 30 year shingle that only lasts 10 years then go ahead and buy a Tamko shingle, I won't make that mistake again, especially when every other house in my neighborhood has GAF shingles and their roofs look fine.
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Defective Roofing Shingles
Posted by on
JOPLIN, MISSOURI -- About 11 yrs ago I purchased a 40 years rated asphalt shingles from Tamko.
10 years after later, the shingles started to break-up.

After reviewing and found my claim valid, Tamko decided to reimbesrs me for the shingles, but provided only about $700 for the labor involved with the removal of the defective shingles, and the installation of the new ones.

I sued, won the case, and Tamko did not appeal, but refuse to pay the judgment.
Since I am located in Northern California, and Tamko in Joplin, Misssuri, I find it difficult, if not impossible, to collect.

Could anyone provide me with info for Tamko's properties, or assets in Calif ?

Will be grateful for any info.

Thanks,
     
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Hugh_Jorgen on 2006-12-13:
Unless they have retail stores or a west coast plant, it's doubtful they have any assets in California. That's really for your lawyer to figure out.
smudge on 2007-08-13:
I am having a very simalar problem with 40 year Tamko Roofing which is only about 7 years old. The problems started showing up within 2 years of installation, and Tamko has been jerking me around for quite a while. They finally offered to replace the shingles (with more of theirs) and then just a very small amount for labor, not enough to even barely cover what needs to be done to fix the roof. Did you have an attoreny? Or did you sue them in small claims?? Just wondering, as I am really not sure what I am going to do. I was actually searching for others who have my same problem - wondering about a class action case actually.... I am sure this problem is wide spread. I would stay away from Tamko Products for sure!!
Bob on 2011-06-05:
I took several shingles and photos to Joplin. About 9 years after my home was finished with 20 yr shingles. They said they'll give me an answer in a timely manner of about 8 weeks. My roof is leaking now. Tamko could have told me that day there's no intention of giving me help in buying new one, so screw them, I'll find another brand.
Jobird on 2012-04-24:
WARNING: DON'T BUY TAMKO SHINGLES--We had Tamko shingles put on our roof in Nov. 1998 and are very unhappy with them. There are black streaks running down our roof on our house and outside buildings where the shingles are losing the aggregate. The aggregate from the shingles is washing down into our gutters. I read where Tamko is trying to blame it on bird droppings. I think that is nonsense. If you drive along and look at the black streaks on roof shingles on homes in a neighborhood, the black streaks are on thousands of homes.
We started noticing the streaks 6 or 7 yrs. after they were put on our home and 3 outside buildings. It is now really getting embarrassing, it looks so bad. They are going to have to be replaced.
Barely A Roof Over My Head on 2014-04-10:
This home was built in 2002 and we purchased it in 2007. We are experiencing MASSIVE granular loss with a great deal of shingles exposed all the way down to the underlying fiber. This home is only 12 years old. We have had several contractors and adjusters look at the roof and they all agree that this is a manufacturer defect. The Tamko warranty states "The Owner may transfer this limited warranty one time during the first 2 years of Term to a purchaser." In my case I would have had to buy this home within the first two years from the original owner in order to take advantage of the warranty. How many owners actually sell their newly built homes within the first two years? Read between the lines, if you aren't the original owner or didn't purchase within 2 years of being built, you have NO WARRANTY on a product that is advertised to last 20 - 30 years.
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Bad Roofing
Posted by on
Rating: 1/51
JOPLIN, MISSOURI -- We had a 30 yr. roof installed on our home 10 yrs ago! We have been having trouble with this roof for the last 3 1/2 yrs, leaks and water damage! We ended up having to have a new roof put on our house because the shingles were Cracking, De-laminating and Disintegrating! We were told that the shingles were defectives!

We filed a claim with Tamko and did what we were told to do! We sent them samples of the roof that were bad along with pictures of the roof! Now 8 weeks later they are telling us that the roof was not installed proper and that they will not reimburse us for the new roof! The roof was put on by a licensed and bonded roofing company, when we contacted them they said that Tamko will blame anyone to keep from paying out on there bad product! We are out over $8000.00 dollars on our roof, we also had to have 30 sheets of new plywood installed, because of mold and dry rot!

When we had a 30 yr roof installed we didn't think we would have to go through this for 30 yrs. Do not ever use Tamko Roofing! This has been a real nightmare for us!
     
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Alain on 2012-07-18:
You may want to consider filing an official complaint at: http://ago.mo.gov/Consumer-Protection.htm and also http://www.ftc.gov/bcp/index.shtml or possibly taking Tamko to small claims court.
Marilyn Pennington on 2014-07-31:
Never buy Tamko roofing. They do not honor the warranty. Our 25 yr shingles lasted 11 yrs. and they only offered $695.00 compensation! I am calling my lawyer tomorrow.
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