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556 Reviews & Complaints
1000 Nicollet Mall - P.O. Box 1392
Minneapolis, MN 55403
888-304-4000


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Target SUCKS
Posted by Critic on 10/23/2006
OREM, UTAH -- I like shopping at Target (besides for groceries - HORRIBLE selections and prices). It overall has a better atmosphere than Walmart and many other retail stores.

Unfortunately I can no longer shop there. I have a newborn and frequent the store to purchase clothes, diapers and other baby related goods. In the process, I have also frequently had to return some items and have had some bad experiences.

Just the other day I took back a baby toy that we were going to give to a friends new baby but decided not too. We did not have the receipt but were willing to take in store credit for the current price of the item (seems fair right?). We needed batteries and some other non-baby items, but target would only let us use the credit that day and it had to be used on baby stuff. We ended up having to find needless items.

I don't shop at target anymore. I understand that there are many ppl out there that have GREAT experiences there... good for you. However, I plead with all to stand up to companies that wrong them in some way. STOP giving companies your money that have unethical practices, a lack of customer respect and who you feel do not value your business. Make a statement and exercise your freedom!
     
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Posted by LANDON on 2006-10-24:
there return policy definitly sucks. last year i bought my son a halloween costume, found out it was the wrong size. so the next day i attempted to take it back to exchange for the exact suit, just a bigger size (same price) and because i didn't have the reciept they would only give me 80% of the price of the costume even though it had never been on sale. so i ended up having to pay more all over again for the same costume (this was the ONLY place that i could find it). I refused to buy any x-mas stuff there that year and will continue to refuse. thanks for letting me vent.
Posted by Demonoid Phenomenon on 2006-10-24:
I have to believe that if receipts were kept (for all concerned), no one would be here right now declaring, "Target sucks". Without a receipt, they don't know when you purchased what or if you even purchased it from them. Keep your receipts, you won't have a problem.
Posted by Hugh_Jorgen on 2006-10-24:
I have to agree, DP. I have had tho return things to Target thru the years for a variety of reasons, but I have always had my receipt and I have never had a problem.
Posted by Shakra on 2006-10-24:
Every complaint I have seen about Target has included the phrase "I didn't have the receipt." This person obviously knew their return policy by this statement, "In the process, I have also frequently had to return some items and have had some bad experiences." Why blame Target for your mistake, critic?
Posted by lobo65 on 2006-10-24:
Why is she blaming Target? They aren't the ones who lost the receipt. If I lose a receipt for an item I don't even feel right in attempting to return it.
Posted by Skye on 2006-10-24:
What is so hard about saving receipts?? I even save my grocery store receipts, in case something is bad or spoils before the expiration date. I have a box that my husbands sneakers came in, so it is pretty big, hot glued pretty fabric onto it. Receipts automatically go into it. Keeping receipts is easy, finding them always wasn't. My husband also now automatically puts receipts from whatever he purchases right into it. I do go through it every few months, and just throw out all the grocery receipts. Not time consuming, and of course, all big ticket items, the receipts get stapled to the owner/warranty manuals.
Posted by dealco on 2006-10-24:
I don't understand some people. I can understand the occassional misplacing of a receipt, but if you do it all the time, then don't blame the store for their policy. The only reason they let you exchange it for other baby items is that they do allow 2 "GIFT-EXCHANGES" per year, assuming you got the item(s) as a gift and want something else, but it needs to be a similar item from the same department. That policy was not intended for disorganized shoppers who don't know where their own receipt is! Plus, Target can look up your purchase very quickly if you paid by check, credit card, or debit card. Just like having the receipt since that purchase can be located.
Posted by Skye on 2006-10-24:
A company that requires a receipt for a refund or an exchange is not being unreasonable. Isn't that how they operate?? Therefore, there is nothing to stand up against here. Dealco makes a very good and valid point about how they can track your purchase. Just because you did not have your receipt does not make Target suck.
Posted by Anonymous on 2006-10-24:
I think most people throw the receipt away when they walk out the front door but if you paid for it with a credit card then you still have one when you get your statment.
Posted by spiderman2 on 2006-10-24:
I always keep my receipt for stuff no matter how I paid for it, until I am sure it works and fits, etc. I simply fold it up and put it in my wallet. When I get home, I put it in an envelope marked with the month on it. At the end of the month, I file the receipts away. This system works fine for me and that way I can always find a receipt I need. Stores don't suck because they won't take your word for stuff. Work in retail for a little bit, you would be totally shocked!
Posted by dealco on 2006-10-25:
Lidman -- I agree that if you paid by credit card, then Target will look up your purchase, but don't get confused with the credit card statement. Just because there is a purchase to a store on the statement does not verify the specific item was purchased on that transaction. Your statement only shows the merchant and the total charged. So, the statement alone will not be sufficient for a return. However, if your entire credit card number is printed on the statement, the cashier will simply type in the credit card number, then scan the item to return. This is called "Receipt Lookup" - the card number can be swiped or hand-keyed, it makes no difference.
Posted by redcard on 2006-10-26:
should have kept your receipt.
Posted by guestsitter on 2006-11-28:
Receipts, keep them believe me it would make evereyones life easier. Stores don't have all the same return policies. Targets is simple... 90 days with a VALID receipt. Courtesy to our guests two returns a year with valid ID for the lowest selling price in the department it came from. SIMPLE no muss no fuss don't blame the guest service team for doing their job. Put yourselves in their shoes they have to listen all who think they don't have to follow store policy... Give those poor guest service people a break!!!
Posted by Justusryan on 2006-12-12:
Yeah, I bought a pair of pants for Target 15 years ago, and because they no longer fit, I went to exchange them (seems fair, right?) and they would only give me 90% of the purchase price toward a new pair, and I also did not have a reciept. Crazy!!!
Posted by Anonymous on 2006-12-18:
Perhaps you could have bought the diapers for yourself, since you are too young to hang on to a reciept.
Posted by alittlebird99 on 2006-12-24:
OK, so I've been a Target fan for a long time, but my experience at the store today left me fuming! I bought an item for my husband only 3 days ago. I was in the store yesterday and saw that the item had been reduced by 50% and on clearance. I brought the item back today with my receipt and told the customer service person that I wanted to return the item at the old price and repurchase the item at the new price. She was very rude and told me that I could return the item but that I could not repurchase the item and that I would have to wait until it was back on the floor. I asked her how long that would be and she said she didn't know. I told her that I had JUST purchased the item 3 days ago and she said she would not let me repurchase the item at the new price because I would be ABUSING their return policy!!!!!! I have spent over $1500 dollars at Target for Christmas for family and friends and I'm getting hassled for a $12 price difference???? How in the world is this being customer friendly? While I was getting frustrated at the customer service desk, my daughter had found some cute shoes and an outfit for herself. I was so upset at the situation that I told her to put it back and that we were leaving the store. On a side note, a very nice sales person on the floor did try to help me. . he tried to go to customer service to get the item for me to repurchase. . .but the customer service clerk hid it from him so he couldn't give it to me!!!!!!

Hey Target management. . . . because your rude 18 year old customer service clerk was so diligent in denying my $12 price difference. . .you lost approximately $75 in new sales that I would have spent on my daughter's outfit and shoes! Now that's customer service!
Posted by Winterhorseride on 2006-12-27:
TARGET DOES SUCK I HATE THIS STORE AND I WILL NEVER STEP FOOT IN THERE STORE AGAIN. IF YOU BUY ANY THING FROM THEM AND YOU DON'T LIKE IT. YOU BETTETR START LIKING IT. BECAUSE THEY WILL NOT REFUND YOUR MONEY NO MATTER WHAT. I HOPE EVERY ONE STAYS AWAY FROM ALL TARGETS.
Posted by Winterhorseride on 2006-12-27:
TARGET DOES SUCK I HATE THIS STORE AND I WILL NEVER STEP FOOT IN THERE STORE AGAIN. IF YOU BUY ANY THING FROM THEM AND YOU DON'T LIKE IT. YOU BETTER START LIKING IT. BECAUSE THEY WILL NOT REFUND YOUR MONEY NO MATTER WHAT. I HOPE EVERY ONE STAYS AWAY FROM ALL TARGETS.
Posted by Anonymous on 2007-02-09:
winter- When did you get fired from Target?
Posted by HotMommi on 2008-01-24:
I had the same issue but they would not even give me a gift card. I got two car seats I am only having one baby and I only have one car!! I talked to a manager and she told me to donate it to Child Haven!!! I have never been so mad and insulted!!! I refuse to ever use Target AGAIN!!!!
Posted by kustmtruckdude on 2008-06-12:
i shop at target very often, and let me tell you if you keep your receipt they will return anything. I personally believe that it is just common knowledge to give a gift receipt or to keep one that is given to you for free! lol ... grow up and get a shoe box.... the military teaches you many things one being personal responsibility, more ppl should try it.
Posted by jbarrow0811 on 2008-08-17:
I work in retail and I think Target SUCKS big time!!! I tried to return something that I was registered for on the baby registry and of course no one gave me a gift reciept....all i wanted was a stupid store credit to buy more stuff from them and they will not do it. That is just bad business because they are making people mad for no reason. They would still be keeping there money if they gave you a store credit!!! HELLO Dummies!!
Posted by McKimberly on 2011-05-03:
I know this happened a long time ago, but here is a little advice: you're shopping and see the item you just bought three days ago on sale! Buy the one you see on sale. Return to the store later with the first one (and its receipt) and return it. I do this all the time. With some stores, they will refund the price difference if it has been usually seven days or less. My method works no matter what, as long as the first item is returned within the allowable time and with the receipt of course. Without the receipt the store will refund the current clearance price only, if that.

Always keep your receipts!!! I save those blank (on the back) envelopes that come in junk mail and keep one for every store I shop at in my purse and/or tote bag. I write my shopping list on the back of the envelope and the name of the store across the top of the flap and put all appropriate coupons/receipts in that envelope. The stores I intend to shop at during the week are in my purse and the others in a tote bag. Once I'm done with the envelope it's marked according to the time period, e.g., "April '11," or "June - Dec '10," and put it in a small accordion file. When the accordion file is finished for the year, I throw away the old January receipts and put new ones in; the in February, throw away the old to make room for the new, etc. This way I always have my receipts neatly organized by store and time period for the previous year. If an item has a warranty, the receipt gets stapled into the warranty and filed with warranties. If the warranty is for over a year, I take a copy of the receipt too and put it with the original and the warranty because sometimes the receipts fade and become illegible.

So anyways, hope this helps!
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Horrible return policy
Posted by Cpatzer on 03/14/2005
SEATTLE, WASHINGTON -- My mother in-law purchased for my wife and I a fire-proof safe for $99 at Target of West Seattle. When we opened the safe we discovered that the safe was damaged. We promptly returned the safe with the gift receipt that was given to us by my wife's mother. The safe was on clearance at this point for $69 so we received a gift card for the remaining balance of the purchase price. We brought this safe home, now two trips up and down the three flights of stairs with a heavy safe to our room, only to find that this one was damaged as well. We next brought this one back to the store with the original receipt as we were told via a phone call to the store that the safes were on clearance because of the damage ("not mentioned at all at the time of purchase"). When we got to the store we were told that without the second receipt we could not get cash back and would receive only $49 store credit as the price had again dropped. At this point steam is coming out of my ears. We again packed up the safe and made the trip to my mother in-law's to get the other receipt. Once back at the store we were now told that we could get only a gift card back even though we had brought in both receipts, the one showing the original purchase made in cash and the one showing the exchange. This leaves us for lack of better words, "totally screwed". They don't carry the safes anymore or any other safe for that matter and we need a safe. We can't use the money that was intended for the purchase of a safe somewhere else as Target is now holding it hostage.
     
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Posted by toby2b2 on 2005-03-19:
Did you know that Target is a french owned company? You should not even support their business. They wouldn't support us in Iraq!...
Posted by NikkiKitty on 2005-03-19:
I wish I could say something that would help, but I'm not sure I can. Did you ask to speak to a manager? Are there any other Target stores around you that still carry safes? Are there any signs at all that say indicate that the safes are damaged?

Speaking as a former customer service representative in a store like Target, a common problem is that customers don't see or read the signs.

I mean no offense. It's just a fact.
Posted by tgtman on 2005-03-20:
From an insider: Here's why. Once you "exchanged" the item from the original receipt, it is no longer useful. You were given an "Exchange Receipt." This is now your receipt for this item. Since you did not pay by cash, charge, or check on this receipt, it is considered Store Credit for a refund (aka Gift Card). I know this kinda stinks, so I would complain to the company. There is nothing anyone could have done because the computers are set up this way. I am not defending Target (even though I work @ the service desk), but I am just explaining why it is this way. PLEASE contact the company so that we can fix this change!
Posted by osiris on 2005-03-29:
To the person who keeps saying Target is French owned, it's not. It's a company that is US only and is owned by a company based out of Ohio!! The Corporate HQs are in MN, not Canada or France. Also, if I were the French I wouldn't support the Iraq conflict either (legally it is not a war as defined by our Constitution).
Posted by Rattrap007 on 2005-03-30:
You didn't think to check the safe BEFORE you left target?

Also when an item is on clearence most stores won't even take it back. Hence CLEARENCE.
Posted by Kronenberg on 2005-10-04:
So we should all open up our boxes inside the store to check? How am I supposed to check the cd after cd and dvd after dvd that I have purchased from Target that wont work in the player? I have the same problem with Walmart, but not only will walmart take it back no questions asked, they've also taken back and exchanged Targets for me!
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Return Policy
Posted by on 04/09/2001
OLATHE, KANSAS -- Guest Relations Manager,

As a frequent user of your company, I feel obligated to share with you my experience.

I received an Oritron DVD player as a gift from friends in Georgia in early March. As of Friday, April 6th, I have discovered that this DVD player is defective. It displays large green spots on the screen when a movie is in 'play mode.' As a result, I pulled out the original box, which still contained all the paperwork, packaging, etc and boxed the DVD player back up as it was originally received. This box contains an UPC sticker with Target's store name located on it.

I contacted my friend and informed her of this unfortunate problem. She confirmed that it came from Target in Columbus, Georgia and she asked if I would be able to exchange it here. (**Note: This is the second defective DVD player. The first was shipped back to GA and exchanged for a new one - which is now defective as well).

I called my local Target store and spoke with Lisa, of the Customer Relations Dept. She informed me that Target's corporate policy would not allow an exchange of the DVD player without the receipt, regardless of the box containing 'Target's' name. I explained that I felt uncomfortable asking someone for a receipt that contains personal information to return the product, and explained further that I was not interested in paying shipping for a second time to return the defective product to my friend for her to exchange. I was informed that there was nothing that Target could or was willing to do for me.

I am now questioning the service and products that are provided by this store chain. As a frequent shopper of Target, I am very disappointed in the service I have received thus far. By not allowing an even exchange without a receipt, (even though the company name is on the box), the customer is put in an awkward position when a 'gift' is deemed defective.



To help keep me as a potential future customer, I would like the following:

I would like the company to reevaluate their return policy. Not every situation can be corrected in the boundaries of a 'corporate return policy.' I would like to exchange the DVD player at my local store, without asking the gift-giver for the receipt. However, if the company intends to stand by their stringent return policy, then I will be forced to return the defective product to the giver for them to return for a full refund. Unfortunately, this will result in more costs to me (by shipping it back to GA) and I will be forced to reevaluate where I shop for merchandise in the future.

At the very least I would like a response from your company regarding this incident.
     
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Posted by Anonymous on 2001-04-12:
This is exactly what Target supplies gift receipts for. Perhaps the gift giver could go take her original receipt to the store and get a gift receipt printed up for it?
Posted by Anonymous on 2001-07-14:
Gift receipts aren't everything. Target should stand behind what they sell. They can get credit from the company for defective merchandise. The return policy of this chain is pathetic!!!
Posted by Anonymous on 2001-10-18:
For this store or any store that you have this problem with:
Just go purchase the exact same item, take it home and put the 'broken' one in the box and the next day take it back to the store with your one day old receipt and return it.
Don't let these morons jerk you around!
Posted by Anonymous on 2002-02-08:
"Just go purchase the exact same item, take it home and put the 'broken' one in the box and the next day take it back to the store with your one day old receipt and return it."

Okay... and then they will let her go get another. So she will have two of the same DVD players. I don't think that will do any good. This person needs to either get a gift reciept or the original from her friend. What personal information is she worried about? The credit card number is blocked. And before you guys all get huffy about Target, remember that they changed their policy for a reason. Do you think they did it because pissing people off is fun? Do you think they want to lose business? No, of course not... but people have been screwing them over for years. I work retail... the next time you want to blame someone because stores are being stricter about returns, blame the guy who tries to cheat the store!
Posted by Anonymous on 2003-09-29:
I still cannot understand why people cannot include the gift recepits with gifts. Regardless of what the box says, we have to be uniform and consistent with the return policy. Target issues a normal receipt and a gift receipt with each purchase, surely one of these two originals could have been sent to you. We get credit for defective merchandise once we put a red or yellow label on the box. You need to run that through a computer, which needs the receipt to process. Companies lose so much due to returns, and the public does not understand how important saving a receipt is.
Posted by tgtman on 2004-07-24:
Is it a gift? Just because you say so? Target needs proof, and without a receipt or gift receipt you are not proving your case. Target's return/exchange policy states you have a 90-day window to do any returns or exchanges; just because you have a Target sticker doesn't prove you bought it within 3 months. If it had been purchased 1 year before, then it is liable to break down and this is not a valid return to the retail outlet - you would contact the manufacturer.
Posted by tgtman on 2004-07-24:
Anonymous (10/8/2001): it is people like you that cause shopping experiences to go wrong. Your self-centered thoughts only create a mess for the retailer and the future buyer of that product. I hope the next time you purchase a boxed item, you get a defective return, and have to go through the trouble of picking a new one out (and may that be broken too...)
Posted by mermaidk3 on 2004-07-25:
Why were you worrying about returning the item to the Target it was bought at? You can return any Target merchandise to any Target store as long as you have the receipt.
Posted by royboy on 2004-12-27:
What would one expect from a " FRENCH " company
in the United States ??
Posted by Rattrap007 on 2005-03-13:
you say it is a gift, but how do they know that? Oh sure it came from Target but for all they know you stole it and are looking for money or one that actually works. People can't seem to grasp this as why stores make return policies where you need a reciept. Plus you said you feel 'uncomfortable' asking for your friends reciept. Why can't you just get over it and ask them? Also if this is the second time you have had problems with that brand maybe you need to get a better brand.
Posted by TargetAlpha on 2005-09-04:
First of all, why are you embarrassed to tell someone that bought you a gift that you need their receipt to return a defective product?? If they are close enough to buy you a gift, they shouldn't feel ashamed to give you their receipt. Second of all, when they purchased that DVD player, a gift receipt automatically came out of the register along with the receipt, so why couldn't they have sent that to you, especially since you live out of state? And third of all, you have gotten two defective DVD players from the same manufacturer and blame this on Target and not the company that makes the DVD player?
Posted by redcard on 2006-10-26:
exactly why gift reciepts are offered, contact the manufactuer
Posted by retail_supporter on 2010-03-28:
I can certainly understand the frustration you would have not being able to do the return. However, like others said Target has the return policy for a reason. That's why for any purchase over a certain amount a gift receipt is printed out, which should be included with the gift, hence 'gift' receipt. So really you should be mad with the person who gave you the gift for not hanging onto the receipt for an expensive purchase-and the manufacturer for producing defectived dvd players. I think consumers should get mad at the right people and stop taking it out on Target employees. It's impossible to process this kind of return, when it's over 70$ (or opened software) without your receipt! There's no way a employee can override it!!
Posted by jktshff1 on 2010-03-28:
retail, you do realize this post is almost 10 yrs old and the original poster is no longer around? See if the op is still active, read the post and then reply.
Posted by PepperElf on 2010-03-28:
good point JKT cos... after almost 9 years, I'm pretty sure the "return policy" is a bit moot.
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Gift Card
Posted by Concerned00 on 01/04/2006
I purchased a $100.00 gift card at the store and mailed it to my daughter. The card was got lost in the mail. I had the receipt containing the card number. Target's policy is policy is no refund even if they certify that the card has not been used.
I will never shop in Target again.
     
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Posted by miketech on 2006-01-05:
Scary! I would have thought a reason to buy a gift card is you would be coverered if it were lost or stolen. If what you are saying is the case might as well just give cash.
Posted by Anonymous on 2006-01-05:
A lot of gift cards "de-value" over time. Some charge monthly fees for posessing the cards.
Posted by you r stupid on 2006-01-05:
Most gift card if they get lost the store won't refund or give replacement, there considered like cash you loose your cash theres no way to replace that. It also tells you that on the back of the gift card .
Posted by Dr. Jeecheroo on 2006-01-05:
I agree that Target sucks, but I don't think sending something like a gift card in the mail is a wise thing to do. It's like putting cash in an envelope and mailing it.
Posted by tgtman on 2006-01-05:
IF YOU HAVE YOUR RECEIPT... then call 1-800-544-2943, and they will research the GiftCard. If it hasn't been used, they will cancel the old one and send a new one to you. Of course, the store cannot refund a GiftCard that is lost; only the GiftCard authorization center. Hope this helps.
Posted by tgtman on 2006-01-05:
I don't know where you got your 'facts' from, but it is NOT Target's policy to issue no refund on lost GiftCards with remaining value on them. You will get a replacement through the mail. Get your facts straight, buddy.
Posted by spiderman2 on 2006-01-05:
Can you imagine how many gift cards would be "lost in the mail?" if they were refunding for lost gift cards? Giftcards are like cash. Don't they all say that on them?

Did you by any chance, insure your envelope. I think your biggest beef is with the post office.
Posted by spiderman2 on 2006-01-05:
Well, I'll have to eat my shorts! Copied directly from the target website and I quote:

"We can replace the remaining value on a lost, stolen or damaged card with the original purchase receipt, just call 1-800-544-2943."
Did you try this before you got mad?
Posted by miketech on 2006-01-06:
That makes more sence Spiderman. I can't imagine the draw of a gift card if it didn't offer more protection than cash and the stores that devalue them, I'd never get or give one of them.
Posted by RVRBOATKNG on 2006-01-11:
Exactly! Thanks for doing your homework. That is the reason for gift cards "instead" of cash. Good work guys.
Posted by tgtman on 2006-01-11:
HOWEVER -- if your GiftCard was misdelivered, and the wrong person opened the envelope and found the giftcard, they might have used the entire gift card. If so, there will be a $0 balance, so they won't re-issue one (how do they know you didn't use it?)
Posted by targetgiftcards on 2006-03-25:
Well, unfortunately I desagree with a few you guys here. Some gift cards from certain companies do charge fee's and are non-refunable for any reason.

Although, Target has gone to great lengths to undo these bad reputations regarding GiftCards. Target absolutely does not charge any fee for their giftcards, nor do their giftcards ever expire. Back about five years ago, when giftcards were new, they used to charge a fee once the card hadn't been used in a two year period. But come on, who isn't going to use it in two years. But regardless they even did away with that after a year. As far as a lost or stolen card, who ever you spoke to was an idiot. Target will re-issue you a new gift card by calling their 1 800 number and reporting the card missing. They won't refund it in cash, but they will replace it in full. EVEN in the case the card has been spent by a person that stole it, it can be re-issued in most every case. I have personally done this process many times for myself and others, after a local GiftCard theft scandal, so I know it works.

In the case of Target GiftCards and similarly protected cards, I believe there is no better way to send money to someone than this. It is far safer than sending cash anyday, since cash is not insured, and much quicker than claiming postal insurance in the event of a missing card.

But then again, I collect these things avidly and have thousands upon thousands of gift cards, and love everyone of them...
Posted by Heather on 2013-01-10:
Not all companies are as generous as Target when it comes to gift cards as I recently found out. My husband purchased two $50 gift cards for me for Christmas for 2 different stores. I set them in my pile of gifts then went on with my day doing whatever. A few days later when going back through my gifts, I realized I couldn't find the gift cards. I think they may have accidentally been thrown out. Anyway, my husband has the receipt for both but neither store will replace the gift card. Supposedly they (Joann Fabrics and Michael's) can't cancel the old card.
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Bad New Return Policy at Target
Posted by Sylvie on 01/16/2006
WOODBURY, MINNESOTA -- I am writing to inform the consumers regarding my experience with the new return policy at the Target stores.
I bought a pair of shoes at a local Target store in Woodbury Minnesota. However, 2 weeks later I had second thought about them thinking I should get something that I would've need than want. The shoes has never been worn with Target price tag still attached. But I was told by the cashier that Target new Return Policy without receipt they would only let me exchange item for item. The new single item has to be the same or higher in price and has to be right then and there. Meaning that I have to go back to the Shoes Department looking for another pair of shoes and bring it back to do an exchange the same day. I told them I do not want another pair of shoes. That why I am bringing my Shoes back. I am not trying to break Target back by return a pair of shoes for 17 bucks. I am not asking for my money back. I just want a store credits for later days when I will have more time to shop. But since they insisted that it is the Target policy. And it would make no sense for me to go back to search for more suitable shoes that I do not need. I left unhappy that day.
For year, I truly like the enviroment of the Target stores. It is always clean and easy to shop. But now I felt Target Stores Return Policy designed to do the oppisite with the Motto 100% guest satifactory they had claimed. According to my business class it is good to make an exchange to keep dollars in house AND establish good customer loyalty. I regreted that I had made Target my choice with business the last few years. I would not shop at any Target stores and I will make sure all my friends and relatives know this policy so they can think twice before purchasing anything at Target stores.
I can imagine with this policy will be nightmare after christmas and will see down the road where will Target be and will the money Target saved on fraud can make up for the money they lose on unsatified customers.?.?
     
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Posted by spiderman2 on 2006-01-16:
If Target wanted to make me 100% happy, then they would give me all my stuff for free! It is simple, if you want to make a return, you need a receipt. It is not a difficult concept.
Posted by you r stupid on 2006-01-16:
Get use to it alot of retailers will be changing there policy to ones more strict or compareable...So be responsible and keep the receipt. They also have receipt look up if you can't seem to hold on to it if you payed with credit, debit or check. Be luck they are even offering you anything, I feel no receipt you should get nothing.
Posted by anti-idiot on 2006-01-16:
The reason they're enforcing such a strict policy is probably due to shoplifting problems. How are they to know you didn't come into the store, grab the shoes off the shelf, and try to scam them out of money?
Posted by CrazyRedHead on 2006-01-16:
This policy is nothing new not even to Target. If you decide to take your business elsewhere, you better check there return policy closely, because all of the stores are adopting this, if they don't have it in place already.
Posted by crewboy on 2006-01-16:
Yes, this "fraud" policy of making sure that you actually paid for the item is going to make them go under. If you are not sure that you want to keep something, save your receipt. It's not unreasonable for Target to only give you an exchange if you don't have the receipt. This is to prevent people from stealing stuff and then trying to return it for cash. If you want to know who to blame for Target having this policy, blame the dishonest people who have swindled Target out of money in days past by doing what I just described.
Posted by Anonymous on 2006-01-16:
No receipt, no return. End of story!
Posted by RVRBOATKNG on 2006-01-16:
If this is what your business teacher has discribed as keeping the house in money then I can only imagine what their last income was. Possibly a past thief of Target.
I'm sure all your friends and family will discontinue to shop at this store because you decided your didn't want that pair of $17.00 shoes and didn't save the receipt and they didn't give you what you wanted.
Posted by miketech on 2006-01-17:
Though I see the reasons people are pointing out. I am less inclined to shop at a store that treats me like a criminal. I like the small local stores where they might even know my name. If I'm gonna spend my money somewhere I want to be treated like I matter. God knows my customers matter to me.
Posted by Ponie on 2006-01-17:
Mike, I'll agree--somewhat. But I don't want to pay $29 for those $17 shoes which would be necessary in this case.
Posted by miketech on 2006-01-17:
I would tend to agree Ponie, but the $15.00 shoes I bought at Wal-mart ( Makes me feel hypocritical, cause I hate Wal-mart ) unglued when it rained. Where do you get good shoes? They do seem to be all the same no matter how much you pay.
Posted by heaven17 on 2006-01-17:
"I regreted that I had made Target my choice with business the last few years." So, you refuse to do business with them any more because of your own indecisiveness, bad spending judgement, and irresponsibility in keeping a receipt? Ooooo-kay.
Posted by tgtman on 2006-01-19:
"New?" I don't think so. This policy has been in place for years. What's wrong with getting another pair of shoes? Actually, it is posted practically all over the store, "A receipt is required for all returns & exchanges." Target does make exceptions to the posted policy by offering you a LIKE-ITEM exchange; that is, an exchange for one item in the same department.
Posted by hounddog on 2006-01-19:
target is a joke! and so are the brainless robots that work there (no offense targetman)
Posted by kstyl300 on 2006-08-24:
I understand where you're coming from. I usually do keep all my receipts but on a rare occasion I will misplace it. I was just in Target the other day and read their new return policy. I know now that I will not purchase anything at Target that goes against their policies. Their prices are not that great so I can live without Target.
Posted by sarcasticblonde on 2006-11-15:
This actually just happened to me the other day. I bought a $50 down blanket/comforter for my spare bedroom and once I got it home, I took it out and thought the quality was quite crappy. The next, I go to return it and I cannot find my receipt. Turns out my boyfriend had thrown it out with all the other papers that were laying on the counter.

I called Target today and the lady at customer service told me that she could exchange it, but that was it. And I told her that I didn't want another comforter and she offered me the Manufacturer's phone number to complain to them. I obviously didn't like that and said, "What do you expect them to do? Refund me my money?" I think I just hung up on her.

I could shoot my boyfriend for throwing that receipt away. I miss the days of getting store credit if you lost your receipt. Makes me feel like a criminal.
Posted by SUMO SUSHI on 2008-11-19:
I agree that Target is showing customer "NO" service and their new return policy is no way to treat customers. I would bring my business elsewhere. Thank God for Wal Mart.
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Quality of customer service
Posted by on 07/27/2001
ROCKY RIVER -- While shopping for school clothes for my son and daughter at the Target store, located on Center Ridge Road in Rocky River, Ohio, I was left dumbfound and extremely disappointed with my experience. I will try to sum it up for you. Before checking out I stopped to ask a young man a question about an item from the boys department. He responded abruptly by telling me that he did not work in that department. I then asked him if he could point me in the direction of someone who could answer my question. While asking this question I began to stutter on the word point. This young man began to mock my stuttering! I was shocked. However, knowing that people who do have this problem can begin to stutter when others around them are also, I asked him if this was the case. He responded by rolling his eyes, laughing and walking away. Please understand that I have been a stutterer all of my life (as a grown woman I tend only to stutter when nervous or upset) and have NEVER had to endure the humiliation of being mocked. At that point I was extremely upset. I left the store, leaving my cart full of school clothes in the middle of the isle. I would have liked to speak with the manager but I had my children with me and did not want expose them to my possible reaction. I decided to inform you directly about my experience after discussing the situation with my husband and a close friend that also stutters. I am sure that you do not condone this type of service by your employees and that you will take appropriate action. I am sorry that I do not know the name of the young man that mocked me, but I hope that he soon learns to treat ALL people with respect. I do know that I will not be returning to Target anytime soon and that if an appropriate action is not taken I will inform the Better Business Bureau of this unfortunate situation.

To help keep me as a potential future customer, I would like the following:

At the very least I would like a response from your company regarding this incident. Thank you for your time.
     
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Posted by Anonymous on 2003-09-29:
This case, provided we have all the full details here, sounds like our fault. Sometimes some losers get through the hiring process. This person mocking you should not have happened. However, people only know their own departments. Target employees are NOT required to have a working knowledge of each department in the store. That is why we have radios, and this team member should have radioed for someone who had the knowledge to assist you!
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Happy With The Store Brand
Posted by Crown Jules on 03/07/2011
When I ran out of eye makeup remover I headed to Target for another bottle of the Neutrogena brand I'd had before. I was pleasantly surprised to see that Target's store brand, Up & Up, had the same product for considerably less money. I read the labels to compare the contents and found that Up & Up had the exact same ingredients in the exact same order but the cost was about $2.00 less than Neutrogena. Now, $2.00 isn't going to break me, especially since my previous bottle lasted several months, but it's the principle. I bought it and it works just as well as Neutrogena.

I'm used to seeing and buying store brands on things like soft drinks or pasta or contact lens cleaner but I never expected to find such a random items as eye makeup remover in a store brand. Well done, Target.
     
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Posted by Anonymous on 2011-03-07:
I've bought the Target brand for a few things, such as baby shampoo, and it does work just as good. I've found that store brands are usually just as good as name brands.
Posted by Skye on 2011-03-07:
Good review. Many times, stores brands work just as well as name brands, but for certain items only.

Glad this is one of them.
Posted by Venice09 on 2011-03-08:
Comparing ingredients is a good idea. That's what I usually do. Most store brands are a great buy. The savings can really add up.
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How to bypass Targets 2 returns without receipt per year limit!
Posted by Jackblack on 05/15/2007
Target does not allow you to return more than 2 items without a receipt per year. This policy drives law abiding, honest, and loyal customers away. HERE IS HOW TO BEAT THE SYSTEM!!! I found out this loop hole because we did a gift registry and at the event many items given to us where bought at target, but the person did not think to give us a gift receipt. We had about 15 items that needed returned to Target. These items were not on the registry nor did we have a gift receipt. Heres what we did:

First I called to see what their policy was concerning items to be returned without a receipt if they were listed on a gift registry. They said as long as it is on the registry and it says that you have received those items, then the will take them all back with out a receipt. They said the registery will act as my receipt. SO...

1. I took the items to work.
2. I photocopied all of the bars codes onto 1 single piece of paper.
3. Went to target to "update my Registry"
4. Walked to the center of Target pulled out my photocopied bar codes.
5. Scanned all the codes and returned the scanner.
6. That night went online and edited my registry stating that I had received all of the items that I had scanned earlier that day.
7. Next day returned to target with items in hand and my printed registry proving that the items were bought using the registry. They returned all 15 items with NO receipt other than my printed registry in hand.

While this sounds like I am 'cheating' or what not. I am not. I am merely doing what Walmart would allow me to do, return items without a receipt and get store credit. I am just doing it in a round about way.

Taking this procedure a step forward:

So next time you go shopping and have several items to returns and lost the receipt? NO PROBLEM, create your own registry. Pretend like you are marrying your high school crush. Put their name in the registry. Heck put whoever you want in the registry, it is printed anyway. Then follow the steps above. Add other items to your registry so as to not look suspicious. Heck go on your pretend shopping spree scanning those things you thought you could never buy, just for fun.
     
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Posted by MRM on 2007-05-15:
Thanks "jackblack" for the helpful tip! I hope the moderator wont remove this post!
Posted by ejack053824 on 2007-05-15:
Not bad!
Posted by spiderman2 on 2007-05-15:
Keep doing that and they will disallow returns from registries.
Posted by Anonymous on 2007-05-15:
Good deal but I still think people should keep recipes!!!
Posted by *Brenda* on 2007-05-15:
Ohh, so this is what the "honest" people should do?
Posted by imjustasteph on 2007-05-15:
It's less dishonest than damaging the item and returning it for being damaged.....
Posted by Anonymous on 2007-05-15:
Keep encouraging people to do this and like spiderman said they will not allow returns for registries. Way to make things tougher for those that are " law abiding, honest, and loyal customers. With your bypassing Target's policy.
Posted by Demonoid Phenomenon on 2007-05-16:
I guess this scheme (if it catches on and Target figures it out) is worth making return policies even more strict as long as you (the ever law-abiding and honest citizen - pardon me while I snicker for a second) get what you want, huh?
Lovely.
I congratulate your fraud.

All of this over some thoughtless gift givers who didn't 'think' to provide gift receipts. You know,those little slips of paper that are so criminally easy to acquire at the check out?
Posted by Anonymous on 2007-05-16:
Suggestions like this are one of the reasons it's so hard to return items in the first place. I hope the moderator does remove your post.
Posted by adzidek on 2007-05-16:
Hey Lidman, I agree, people should keep "recipes", LOL.

:)
Posted by CrazyRedHead on 2007-05-16:
Everyone here can yell at me if you want but I made a copy of this post and took it to target and also mailed a copy of it to corporate. It is because of this letter writer that all returns will be denied before long, without a receipt. I have never tried to defraud a company like this, and it is people like you that make it hard on honest folks like us. I always keep my receipts and have no problems asking for the them from anyone. Everyone I know would rather know that I got something that fits or works for my kids, husband, or myself than just either giving it away or just not being able to use it at all and going to waste.
Posted by spiderman2 on 2007-05-16:
Good for you crazy! Wrong is wrong and fraud is fraud. That is what causes the 2 returns without a receipt policy and actions like this will cause no returns without a receipt ever policies.
Posted by ChuhBaca on 2007-05-16:
It sounds to me like you honest and loyal Target customers are afraid that Target will punish the loyal and honest customers, for the actions of a few.

Honest and loyal customers should be rewarded with customer service that exceeds their expectations, not punished for the underhanded actions of a few.

Furthermore, I don't see why Target has a problem taking back merchandise that is still in the original package, and completely sellable.
Posted by spiderman2 on 2007-05-16:
Just because something is in the original package and sellable does not mean it was sold by that store or sold at all. There are many scams where people shoplift and return stuff and that still has the tags on it.
Posted by Anonymous on 2007-05-16:
I just don't shop @ Target anymore.
Posted by rhondam718732 on 2007-05-16:
I don't see the big deal if these items were purchased at Target and all he did was create a registry for them. Yes it's a loophole, but I think it's overreacting to say that doing this is dishonest and will cause problems for others in th future.
Posted by imjustasteph on 2007-05-16:
The funny thing to me is, receipts don't prove a thing. Every day people walk into, say, WalMart, where the entrances aren't visible for the service desk, pick up a duplicat of the item they have a reiceipt for, and get the money.

And anyone with a good printer and a roll of receipt tape (sold in a number of stores) could fake a good enough receipt to get away with something, especially if they picked and chose their employees with a little bit of IQ assessment beforehand.

Oh well. There's any number of scams and this is only one more.
Posted by jackblack on 2007-05-16:
Those people who have posted comments to this post that laugh at the "honest" statement are FAR over-reacting. This post was only given to help those who have LEGITAMIT returns who was never given a gift receipt. I have never condoned fruad nor theft.

And to those people who have complained that my post will only tighten Target's policy. No it wont, UNLESS people like CrazyRedhead advertise this loophole. Why she did that I am not sure, I am hurt. CrazyRedhead has only hurt our chances to have a fair and just return policy. I only posted it here, believing that people here are honest people with a complaint who need advice on how to resolve their issues with Target. ANd by the way CrazyRedhead, it is NOT fraud. The items WERE paid for, NOT stolen, and I am not asking for Cash, only store credit. Target will NOT lose money in this procedure. They will be able to resell the items returned.

Imjustasteph, this is not a scam but a way to return legit items without a receipt, using their own store policies. However, your comments are the type of statements that should not even be posted, as it gives others more ideas on how to steal from companies. Which is not what I am here to do.

AND.... I have also heard from Target employees, that they are very soon moving to a policy of NO Returns with NO receipt, NO exceptions. It is just sad that instead of Target hiring security people to stop theft, they pass the buck of detering theft to the costumer, by never allowing returns without receipt for store credit.
Posted by imjustasteph on 2007-05-16:
Jack, there is NO ONE who has any desire to steal or who has ever worked in retail that doesn't know the tw things I named. And if what you're talking about couldn't be done as a scam (and a far more elaborate and creative than either I named, at least one of which has been in the news when some semi-famous person or other got caught doing it), nothing could. I mean, what's to stop you from doing that with items stolen insted of items for which a legit receipt was lost?
Posted by runaway on 2007-05-16:
Jackblack...the post may have been intended to only give help to those with legitimate returns, but what about those who find it that are looking for a dishonest "loophole"? If they hadn't discovered that already...thanks.

Thats what hurts everyone...do you think Target execs woke up one day and decided "hmm, how can I screw with good customers?" Nope, it was crooked people taking advantage of a decent return system that screwed it up for the rest.
Posted by Anonymous on 2007-05-17:
CrazyRedHead deserves a round of applause!
Posted by Jay04 on 2007-05-17:
I work for Target and they are fully aware of this I knew about this scam a while back. and it is something that is getting fixed within the next month!! One more thing You cannot return an item unless it's on your PURCHASE LOG!! It has to be purchased in order to return it! Whoever you did your return with did it wrong!
Posted by CrazyRedHead on 2007-05-18:
My intention was not to hurt anyone, it was nothing personal.
Posted by URWrong! on 2007-05-19:
Thanks to people like this, registry returns will stop August 1, 2007. Every gift will now require a gift receipt.

So how does it feel to know that you screwed it up for honest couples? I suppose you don't care because a selfish person like you only cares about how much money you can get out of it.
Posted by Anonymous on 2007-05-19:
URWrong, you should change your name to URRIGHT, because I don't think that the OP cares that this will screw things up for other people, as long as they get what they want.
Posted by bigboxworker on 2007-05-21:
JackBlack, I'm pretty sure the LP associates at Target could find a way to justify arresting you for return fraud, and i hope they do! It's people like you that make it difficult for honest customers with receipts who want to do refunds. You also make it difficult for retail workers like me, do you honestly believe we like to hassle our customers over refunds?? No, we don't, we'd rather just refund the item with no questions asked, so the customer and the associate can move on happily, but unfortunately people like you make that impossible.
Posted by Jay04 on 2007-05-23:
I agree 100% with BIGBOXWORKER...I loved my job at Target. But after getting one too many guests complaining about the same thing (not having a receipt) it took its toll. Managers had so many overide codes to satisfy there guests but it took so many people taking advantage of that, that they completly took away that system. I would love to go back and just rub it in all there faces that now the guests MUST have there receipts!!
Posted by firstrateconsumer on 2007-06-02:
Target is only hurting themselves with a 'no receipt no return' policy. People do lose receipts all the time - they do receive gifts w/out a receipt all the time and even if they ask there's a good chance the gift giver has lost the receipt too. I wouldn't shop at a store that refused to take my brand new, still in the box, product back just because I didn't have a receipt. If they carry the product it doesn't really matter where it was originally bought because they can simply put it on the shelf and re-sell it - no big deal. I realize people steal and return all the time - it's called shrink and the cost of those actions are built into the price of everything we buy - Target needs to just suck it up - for every dishonest return I'm sure they get a dozen honest shoppers trying to make a simple return, many times for nothing more than a 'store credit' - get over it Target or your customer base will be even lower than it already is. And by the way Target' stop trying to charge department store prices in a discount store atmosphere and you may see your customer numbers rise a bit.
Posted by URWrong! on 2007-06-02:
Firstrateconsumer, did you even do any research into this? Target has receipt look-up for all transactions that were paid for in almost everything except for cash. Gift receipts print automatically when one item on the transaction is over $10. Even if you can't use one of these ways, Target allows 2 exceptions per year (after all the policy does say a receipt is required for all returns and exchanges) and there are limits to that. And thanks to people like the poster, it's going to get even more strict. So direct all of your hostility to people like that.

People need to start being more responsible for themselves. Who's fault is it that you don't have a receipt? Yours, not Target's. Who's fault is it that someone didn't give you a gift receipt? The gift giver(s), not Target's. So why should Target take the hit when the return policy is very clearly laid out? When did it become OK to be irresponsible?
Posted by Diedles on 2007-06-16:
And this is why companies like Target tighten their return policies. It's not Target's fault that your friends/family are illiterate or inconsiderate enough to not provide a gift receipt that prints with almost every transaction. In addition to being able to print a gift receipt during a transaction, they can be printed as long as a receipt is valid - 90 days. I don't see whats so hard about that. Once again, the few making it harder for everyone else.
Posted by picture_girl2009 on 2007-06-23:
I just thought I would inform you that as of August 1st, the Gift Purchase Log, which is what you use to return registry items without a gift recipt, will no longer apply. I'm not sure why they're canceling it, but it won't matter anymore, you need a gift recipt, even if it's on the registry.
Posted by picture_girl2009 on 2007-06-23:
Also, I just read this again, and without a recipt showing the items in question were purchased it wouldnt show that they were. The items can only be showed purchased if there is a recipt of them showing so. You can't just go into a store and do that.. that would be too easy, don't you think?
Posted by Shadfall on 2007-07-17:
Posted by jeanrtco on 2007-09-03:
If they would have allowed the duplicates to be returned in the first place then people wouldn't have to figure out ways around the system to return brand new items for store credit. Now they are refusing the gift registry receipts as of aug.1 here is my story:

DO NOT open registry at targets, unless you know that all your guests are perfect at keeping their receipts, including gift receipts and making sure that they or the store clerk has removed it from the registry! You can’t be responsible for all your guests and the store clerk following through and w/o that receipt targets will make it impossible to return your duplicate items.

Daughter opened her registry in Jan. and wedding was aug 10, they did not allow items over $20 to be returned even when purchased off the registry. we also had the problem of them not being removed, this makes me think part of the blame for not removing items from the registry is the fault of target, as they scan the paper and sometimes it doesn't scan properly. They refused to give us store credit. 3 Blenders (only sold at targets!) they are $29.99- $9.99 over their $20 limit. Is is my daughter's fault that targets did not remove it or that her guest may have forgotten to have it removed???? Does that mean we should inform all our guests that they must attach a targets receipt. As far as paying attention to their registry??? How were we to know if any one had purchased it????, so we could remove it? Anyways, store mgr and corporate office said the same out of luck!


jean
Posted by Targetgirl20 on 2010-07-11:
First off....The limit as of right now is 70$ of store credit per year using your drivers license. They use the number or your id to see if you have used up your limit. Cause that is our return policy and we swipe every drivers license if purchasing alcohol to avoid law suites of teenage drunk driving and underage purchasing of alcohol. If you don't like your identification being swiped then go somewhere else to buy alcohol. For whatever your reason. Oh and all the information on your drivers license is over looked. All we do at the registers is check your birth date.
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New Lows for Target's Return Policy
Posted by Mwooldri on 01/26/2005
GREENSBORO, NORTH CAROLINA -- I've read a number of complaints here, and people have been commenting on how hard it is to get even an exchange for something the same without a receipt. Now we found out something today about Target's return policy. If you don't have a receipt, you got to give them your driver's license as picture ID.

Now here's for the discrimination part: what if you don't have a driver's license ? Also... what if you're not from the USA? Tourists may come here, spend their money, buy the wrong thing, and want to exchange before they go back.

It would appear from me that if you don't have a driver's license (or are not from the USA) and you have a return to make to Target and you have lost your receipt... you are totally out of luck, and are stuck with what you really don't want.

This happened to us today. My wife didn't have her license; she had her passport. She had three packs of Huggies diapers that were given to us as a gift. We need the Overnites kind, because of our son's special medical needs. The packs are the same, dollar for dollar. They are in the same department.

She could have come back another day and got her drivers license. However this is not the point. She had picture issued government ID - a passport. It's good enough at the banks to cash in checks. It's good enough to let her in and out of the country. It's good enough to allow her to buy cigarettes and alcohol should she choose to do so. However it apparently doesn't work at Target. Many people don't have drivers licenses - people who don't drive and foreign visitors being two main examples. That's why I count this policy as being discriminatory.

Due to this incident our favorite store, which we nicknamed Targét has now been renamed Soviet Tarjetski, and is no longer a place we would recommend people do business with.
     
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Posted by chris75056_1 on 2005-01-27:
Of course, all of this would be moot if one just had one's receipt, huh?
Posted by tgtman on 2005-01-27:
As a Target Service Desk Employee, I know for sure that WE DO accept *PASSPORTS* as identification; along with *DRIVER'S LICENSE* and *MILITARY ID*. Did you tell the employee that you had a passport? Because on the computer, when you press "No Receipt", there are those three options. Either a silent customer (you) or a bad employee (them!) :) Also, maybe you could help her buy reading the part that says "SAVE ALL RECEIPTS"
Posted by NeveragainAmazon on 2005-01-27:
Not that this may help you, but I do know that Target will also refund money on purchased items that happen to go one sale for up to 7 days after your initial purchase. I do think that says something for their customer service...however a reciept is also needed for this transaction.
Posted by tgtman on 2005-01-27:
NeveragainAmazon... it's actually 14 days after your purchase :-)
Posted by NeveragainAmazon on 2005-01-28:
Thanks for the info...I heard only seven, but 14 days is even better:)
Posted by TargetPrincess on 2005-02-28:
I work for Target in Guest Service. I would just like to say that we do accept passports as acceptable identification for returns. I have done returns with a passport myself. It may be possible that the employee was not very knowledgeable about our policy.
Posted by pilot1984 on 2005-07-25:
I work for Target. Target actually has a very leniant return policy and is one of the most consumer friendly companies I've ever known. First, when you wanted to return your diapers without a receipt they would have first offered to look up your receipt in the system for you. They can do this with all methods of payments except cash. If you paid with cash, then they can do a no -receipt return/exchange. If its under 10 dollars they will give you a giftcard/instore credit if its over 10 dollars it has to be an exchange for something in the store, and yes they need your drivers license. However it is not for the picture ID as mentioned in your review. It's because they track how many returns you make a year without a receipt for the purpose of, you could be stealing an item from another store, or even from Target, and then returning to make a profit etc. Therefore they limit the amount of no receipt returns you can make per year by tracking with the license number. HOwever this is not a discriminatory policy because its also good for those who do not have a drivers license because you can still have a state issued ID. with an identification number which is also accepted.

I'm sorry to hear of your negative experience but there are other retailers who wont do anything for you unless you do have a receipt!

Take care
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Don't Ever, Ever Shop At Target. You Can Do Better Somewhere Else!
Posted by Target is the worst store on earth on 07/10/2008
GEORGIA -- If you are in the mood to have the worst shopping experience of your life, go to a Target. If you want poor, untrained, stupid employees not helping you, go to Target. If you want to be treated rudely, go to Target. If you want to be lured by low prices in advertisements only to find no sale item on the shelf, go to Target. If you enjoy being ignored by salespersons, go to Target. If you like being surprised by price discrepancies when you check out (not in your favor), go to a Target. If you like being told that you cannot return an item, even when it is within store policy return guidelines, Target is your store. If you thrive on being treated like a piece of **** and debased by store employees, then this is your place.

Now, seriously, why would you shop at a Target? EVER?

Go to some other store, even if it is a little out of the way, to avoid higher prices and much lower service. You can do it. Just drive past and don't look back. You won't miss anything.....but you will be thankful later!
     
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Posted by Anonymous on 2008-07-10:
I love Target. You didn't complain about anything specific, but the descriptions you did give could fit any store, except Coach, and they kiss your hiney in there, LOL, I have ever been in.
Posted by Ponie on 2008-07-10:
How long ago did they fire you?
Posted by Anonymous on 2008-07-10:
Ponie, I just LOVE you....You crack me up!
Posted by Ponie on 2008-07-10:
sherdy, I calls 'em like I sees 'em. Or should I say reads 'em. :)
Posted by GenuineNerd on 2008-07-10:
Wal-Mart and K mart can be just as bad when it comes to service. Me. I like Target better than the other two, but I have seen items at one discounter that aren't carried by the other two, and so on. Discounters aren't exactly the best when it comes to service...remember this isn't Saks or Nordstrom.
Posted by Ben There on 2008-07-10:
I would much rather spend a few extra cents for things like garbage bags and coffee filters at Target just to avoid Wal Mart!
Posted by TGT101 on 2008-07-11:
How does an employee's economic status of being poor affect there ability to help customers?
Posted by Anonymous on 2008-07-11:
Your post insinuates that Target, as a whole, is out to 'get the customer' and that just can't be true. Are you basing these statements off your shopping experiences at a specific location, several locations, a couple of locations? What are the details of your specific situation(s)?
Posted by tnchuck100 on 2008-07-11:
If you can't tell us what happened then delete your post. It is meaningless.

OTOH you are probably another one of those people - 1 post and gone.
Posted by heaven17 on 2008-07-11:
I've never encountered any of the things you rant about in any of the Target locations I've been to. The employees have always been nice and helpful.
Perhaps your own nasty attitude is being reflected right back at you?
Posted by DigitalCommando on 2008-07-11:
I'm sure the op probably experienced all of this at ONE store. You should have identified which store it was exactly instead of painting the entire target empire with your snot-filled brush.
Posted by Anonymous on 2008-07-11:
Stopped reading this piece right after "poor, untrained, stupid employees". I'm sure the hard workers at Target like being called names from someone hiding behind a keyboard.
Posted by Anemolek on 2008-07-15:
My darling, you are too kind. If you project this wonderful, kind and positive attitude to us, we as human beings will respond in kind.
Posted by HeyListen08 on 2008-07-27:
Superbowl, I was thinking the same thing. I'm sure if you think of ALL the employees as stupid-when most are simply doing their jobs and following rules-, your experience will be negative. Some people are impossible.
Posted by RN Retired on 2008-08-03:
Target has their Credit Card Account Bank IN TEXAS.
Live in N.Y. ... Even if you mail FULL Payment the day you receive their bill you will end up with a LATE CHARGE!

Ordering oneline at the Target website is the pits.
RN Retired
Posted by losmith on 2008-09-08:
You insist that I can find a better store with lower prices and "higher service" than Target. Can you please list these stores? I don't know of any.

Are you sure you didn't go to Wal-Mart? :)
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