TCF bank is the worst bank I have ever dealt with, EVER. Customer service is a joke. None of the departments talk to each other. I can't even close my line of credit at a branch in person, I have to fax a note saying to close it down. Does that make any sense. When I questioned that the lady I was speaking with informed me that she had 7 minutes before she left and other people to help. Very very poor polices and if she is indicative of the level of professionalism the employees demonstrate I can't believe they are even in business3 Replies - Latest reply on 06/29/2012Add reply
PARKER, COLORADO -- My IRS refund was direct deposited into my account on Feb 16, 2012.
1 Replies - Latest reply on 02/24/2012Add reply
Still not posted into my savings account by February 22, 2012. TCF says they can take seven days to post. An IRS direct deposit tax refund takes seven day to post????? Why would anyone do direct deposit only to have them hold for a week.
Its TCF's way of screwing their customers so they can accumulate
interest on your money.
Closing my account as soon as money post. Taking my money somewhere else
I opened this account, but never used it for 3 years. After moving, I decided to withdraw my funds to empty the account. Despite only withdrawing the amount which I knew to have placed in the account, ... read full review
I opened this account in Illinois in 2001. All was well while we lived in Illinois but things started to go downhill when we moved to a state without a brick & mortar presence. And then things completely fell apart in 2009-2010. Every time I had a question or concern and contacted a telephone Customer Service rep, I would get three different responses to the same question depending on who I spoke with on the phone. And in this age of internet banking, they were completely incapable of handling my banking needs unless I could get to a branch. Finally I had to call & close the account. I called all auto debits and had those cancelled too. But one still went through and the bank hit me with overdraft fees & reported the account to collection with no notification. 2 Replies - Latest reply on 07/24/2011Add reply
I HAVE HAD A TCF BANK ACCT. FOR THE PAST TEN YEARS. THEY WHERE NEVER NOTHING SPECIAL BUT THE ACCT. WAS FREE AND HAD MANY LOCATIONS. TODAY I SEE A FEE ON MY BILL FOR $9.95 FOR MONTHLY MAINTENANCE. I CONTACTED CUSTOMER SUPPORT AND THEY SAID, "WE NO LONGER HAVE FREE CHECKING." THEY SAID THAT YOU MUST MEET THE CRAZY REQUIREMENTS; OTHERWISE, YOU PAY THE FEE. I HAD TOLD THEM I WAS NEVER NOTIFIED AND THEY BASICALLY SAID WHO CARES. I'M CLOSING MY ACCT. TODAY AND GOING TO CHASE. THEY CAN KEEP THEIR FEE BECAUSE THEY LOST MY BUSINESS FOR LIFE.
6 Replies - Latest reply on 05/21/2010Add reply
DON'T SETUP A TCF BANK ACCOUNT.
ELK GROVE VILLAGE, ILLINOIS -- This is not about an overdraft fee, which they hit me with in the past. This is about them closing my banking account and taking all the money without telling me.
4 Replies - Latest reply on 11/22/2009Add reply
I have been a customer for over six years and have two accounts with them. One I didn't use and the other I used. After three months of not using one account(which had money in it) they closed it without any word. I went to talk to them and there is nothing they could do. I am student teaching, I have no income, and these people take my money!? Forget them.
OAK CREEK, WISCONSIN -- We all know about bank fees being crazy now days. My fiancée and I have been with this bank for 6 hellish months. I have never experienced such disatisfaction in all my life. Their over draft fees are ... read full review9 Replies - Latest reply on 06/16/2013
Holding my money hostage
I deposited a check for $5600 on 10/02. I was told that there was a 2 business day wait for the funds to be available. On 10/05 I returned to the bank to withdraw the money and was told that I would have ... read full review8 Replies - Latest reply on 10/05/2007