Avoid renting from TCT Properties if you want your deposit refunded
MESA, ARIZONA -- I am so disappointed in this Mesa, Arizona company. After being a loyal tenant for 18+ months with not a single late rent payment, prompt attention to the single complaint by the HOA that we left the basketball hoop out overnight and excellent care of the property - above and beyond what a typical renter would provide (having been a landlord before I can attest first hand) - TCT Property Services still kept over $400 of my deposit to clean a spotless house, "clean up" the landscaping which was in perfect condition, and shampoo carpets that were very stained when we moved in and had been cleaned before we moved out.
Yes, when I complained they provided invoices for these services, but clearly the money was used to grease the pockets of their contractors since there was no work to be done inside the house.
There are a lot of unscrupulous landlords out there, and unfortunately it appears TCT Property Services falls into this category. I would recommend avoiding doing business with them if you have other options.