Techon Digital - Page 2

13 reviews & complaints.

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Should Be Taken Out Of Business
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After ordering the product, I received an email stating that I had to call them in order to "verify my order". What I got was a hard sell on accouterments that were "essential" because the product as shipped doesn't have enough memory, enough battery, enough nearly everything you can add to a camera. I refused and the sales person seemed quite upset. Then I asked when the order would ship since the web site had shown that the product was in stock and "shipment within one day of order receipt". He said, "Oh, about 6 to 7 weeks. It's on backorder." After 5 minutes of hard sell it seems that the fact it wouldn't ship wasn't important to him. "Cancel the order", I said, and he agreed.

To their credit, I received the notice of cancellation via email very shortly (followed by the notice that the product was on backorder). Never again will I place an order where I "have to call to verify the order". It's nothing but a scam to upsell.
     
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DigitalCommando on 08/09/2008:
What this really means is that they will not sell you the camera at the extra low price advertised and want to charge you for "upgrades" that are probably the standard items included with the camera from the factory.
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Digital Camera
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FALL BRANCH, TENNESSEE -- Placed order for camera via online. Instructed to call "to confirm my order" Got the old bait and switch to buy batteries, memory cards, etc. Will wait a few days to see if I get my camera.
     
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Ponie on 01/24/2008:
This in no way is 'bait and switch.' You have to buy these things anyway, so it's good salesmanship on their part to try to get you to buy from them. Bait and switch is advertising a lower priced item, not having it available, and then trying to convince you to purchase a higher priced item.
Anonymous on 01/24/2008:
I think it's called 'up-selling', kind of like 'do you want fries with that?'. But, these items are ones that you'll actually need in order to use the camera. Prices do vary on those items from store to store, so be sure to shop around for those like you did for the camera. Stores make more money on those items.
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Bait And Switch
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NOT PROVIDED -- These are the people who confirmed my camera order; told me it was in stock; told me it would be shipped asap; then asked me to call them to confirm shipping addr; then pressured me to buy high priced accessories; then hung up on me when I said I didn't need any accessories; then sent me email saying order is canceled because item is out of stock!

In the meantime I am waiting for them to credit my account for the charges.

This borders if not outright consumer fraud.

     
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