COTTLEVILLE, MISSOURI -- On Feb 17, 2009 I had the worst restaurant experience of my life. Lunchtime: stand a few minutes until a girl orders us to sit where we want. There are no clean tables. Server Jesse walks past us about 9 times without even making eye contact much less taking a drink order. Generously wait 20 minutes and ask bar for the manager. Other tables waiting 20 mins. for drinks. Manager is notified but goes back to working without even a word or nod to us.
Couple after us get food. 2 tables leave without eating. Server asks table next to us if they need anything else twice. I say, "you can help us." He's so sorry with an attitude. Long time for burger & tots. Ask for Silverware and he hands to me both covered in dried mustard (no exaggeration). Floor and stage dirty too. No oversight of staff at all, the server sits and chats. Tots were overcooked and extra salty. Required min. 1 drink cost $2.39 (soda). I thought businesses were hurting during this economy but I've never experienced anything like this. White Castle next door has them licked!