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The Children's Place

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18 Reviews & Complaints

Company Contact Info
Contact Info: Cambridgeside Galler | Cambridge, MA 02138 | (617) 494-6085

Top Customer Complaints & Reviews:

When the nice, young woman at The Children's Place smiles and asks, Would you like to save 10% today and open a Children's Place credit account?, smile back and say, No thank you! The Children’s Place credit card account is handled by Citibank.
This past weekend I returned several pairs of shorts to The Children's Place. They asked me for a photo ID in order to make the return, which I obliged.
This company's return/exchange policy is simply ridiculous considering they are a children's store. Their return/exchange policy states items must have tags attached.


Latest Reviews:

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Poor Merchandise Quality and Even Poorer Customer Service - Boys Denim Bootcut Jeans
I purchased 8 pairs of jeans and 5 of them had holes in them after less than 2 months of wear. One of the store managers told ...
-- Complaint Posted by Meagan681 on 12/16/2012

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Poor Customer Service and Return Plolicy - Children's Clothing
WRENTHAM, MASSACHUSETTS -- The Children's Place store in Wrentham is managed by young kids who play the music way too loud. If you want your child to grow ...
-- Complaint Posted by Mbilecci on 06/16/2012

Return & Exchange -- Informative Posted by Ngawangtenzin9348 on 10/08/2011

Photo Id Scanned To Return Policy - The Children's Place - Returns
BAYSIDE, NEW YORK -- Yes it is true. So much for keeping your identity a secret. You can no longer return without a photo id. (Talk about profiling). ...
-- Complaint Posted by Elio on 12/23/2010

Misleading Advertisement - Holiday Striped Sweaters
Like many holiday shoppers I began my holiday shopping this year beginning on Black Friday. One of my stops was to "The Children's ...
-- Complaint Posted by GabbyBriMom2 on 11/29/2010

Credit card for Children's Place is a trap - Credit Services -- Complaint Posted by Keith_ee-eng on 11/07/2010

Childrens Place
After several orders I decided to open a charge account. I filled in all details and received notice unable to complete try ...
-- Informative Posted by Grandmasallye on 03/11/2010

The worst customer service and problem solving EVER! - clothing
I am currently on hold YET AGAIN with The Childrens Place. This is at least my sixth phone call to them. I ordered a Christmas ...
-- Complaint Posted by Hopeful1 on 12/28/2009

Posted Adverse Late Payment To My Credit - Credit Card
SIOUX FALLS, SOUTH DAKOTA -- They changed my billing address so I received the first billing statement addressed correctly five months after I opened the ...
-- Complaint Posted by Odafi on 08/19/2009

Waste Of Time - Online Order
BRONX, NEW YORK -- I made an order with The Children's Place on January 21st 2009. They had the 50 percent off sale going on so I got a really good ...
-- Complaint Posted by mad as heck 09 on 01/26/2009

My confirmed order was not honored - On-line shoe order
FISHERS, INDIANA -- I placed an on-line order in February 2008. I received confirmation that my items were in stock and that the order was completed. ...
-- Complaint Posted by NLC on 03/07/2008

Policy on Revoking Place Points - Policy on Revoking Place Points
Just curious about whether anyone's dealt with a similar problem, and do some research BEFORE speaking with customer service. I'm ...
-- Complaint Posted by MiddleAgeMom on 04/20/2007

Quality of Clothing - Quality of Clothing
ROCKAWAY, NEW JERSEY -- I had purchased a very few things at this store for my kids, and felt that the quality of the clothing was substandard. The ...
-- Informative Posted by Mom1985 on 07/17/2006

Quality of Clothing - Quality of Clothing
LORTON, VIRGINIA -- I bought swimming trunks May 1, 2006 for my 8-year-old son before leaving for vacation. I washed before vacation and while we ...
-- Informative Posted by Lisa548 on 05/15/2006

register ringing in wrong discount
N. DARTMOUTH, MASSACHUSETTS -- I went to the Children's Place and purchased some items on sale. The sign clearly indicated that a long sleeve shirt I was purchasing ...
-- Complaint Posted by on 01/23/2002

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