MINNEAPOLIS, MINNESOTA -- I am very unhappy with these floors. They were beautiful until winter. The floors are not properly treated and they have shrunk unevenly up to a 1/4" in some locations. Thomasville has washed their hands of the issue and I am left with floors that cost me $1800 and now need to be replaced. I am not a wealthy person and cannot afford further action at this time. The floors distract from the value of my otherwise well kept home. I will never purchase Thomasville flooring again. This has been a very unpleasant experience and I would not recommend these floors to anyone. Home Depot has also not stood behind their product and customer in this purchase.
DOUSEMAN, WISCONSIN -- Installed 1,595 sq. ft of Thomasville dark walnut engineered hardwood flooring. The product is substandard. The micro-thin veneer can't be refinished. The finish does not hold up to normal wear and tear. After a few weeks the floor looks horrible. Smudging does not come out. This is the poorest quality flooring I have ever experienced.