DOUSEMAN, WISCONSIN -- Installed 1,595 sq. ft of Thomasville dark walnut engineered hardwood flooring. The product is substandard. The micro-thin veneer can't be refinished. The finish does not hold up to normal wear and tear. After a few weeks the floor looks horrible. Smudging does not come out. This is the poorest quality flooring I have ever experienced.
MICHIGAN -- We have spent a lot of time and money on this wood flooring because of how beautiful the color is and our trust in Thomasville's reputation. Unfortunately we can't even enjoy the room at all because the floor is so distracting with footprints and smudges. Every touch to the floor shows. We clean the floor at least 2 times a day. During parties we don't even want to show off the floors because how messy they look. We will be returning the rest we have that we were planning on laying in our bedroom. Terribly disappointed.