I hired a car recently from the Thrifty agent at Munich Airport and the car was excellent but the rate on the net was €60 for eight days which also seemed very good. When I arrived they said I would have to take out German insurance and that would have brought it up to €380 but all I could do was opt for €345 and take a €600 hit in the event of an accident. Thuis should be made clear on their site as the other co's rates were higher but included the insurance, it seems. This is really very sharp practice to lure in unsuspecting customers.Add reply
St Maarten Thrifty Attempted ripoff.
5310 E. 31ST ST TULSA,, OKLAHOMA -- This letter is to make sure that Thrifty Car Rental 102 Airport road Simpson Bay In St Maarten N. A. doesn't attempt to make an additional false charge against my Visa. The charge of 131.01 is $5.91 ... read full review6 Replies - Latest reply on 05/26/2011
VANCOUVER BC CANADA AIRPORT -- In November I rented a car at the Vancouver airport, we checked the car over, and marked down the little paint scratches and dents. just as I was getting ready to get into the car, I noticed a ding on the hub cap and told the women about it, she said, " oh it is minor, don ' t worry no problem".I think the women at the check out was getting tired of my finding more little things wrong with the car and she was having to mark them down. It was a 120 dollar problem when I brought the car back. I explained how I couldn't have done it, as I drove to point B parked the car in the drive way and than a week later drove back to the airport. I didn't move the car for a week. I was billed the 120 dollar charge.
1 Replies - Latest reply on 06/08/2011Add reply
Be sure you mark every single mark on the car on the check out sheet before you leave. Their rudeness was a whole other issue, both on the phone to Ottawa and also at the counter at the airport.
Never again will I use Thrifty in Vancouver which is also now Budget.
I am very dissatisfied with this company. A phone call afterwards did nothing as well. I would not recommend anyone to use this company and it makes sense why this was the only car rental counter that did not have a line of customers waiting. I have learned my lesson to not rent a car from Thrifty ever again. These people do not have your best interests at heart, if you are only using a vehicle for a limited amount of time, they will still charge you the full rate anyway. I feel that the customer service departement did not care and was unwilling to help me in my case. I will never use them again and advise everyone to stay away. These people lure you in with low prices, but will add optional coverage (making it seem necessary) that makes your final price go sky high. This car cost me more than my hotel room. Please stay away from this company at all costs. They are unfriendly and out to get whatever they can. Stay far, far away.1 Replies - Latest reply on 01/21/2011Add reply
Do not use Thrifty Car Rental at the San Jose airport in Costa Rica! We had a terrible experience with them over New Year’s week. I hope to save travelers like us from repeating this experience.
We ... read full review1 Replies - Latest reply on 01/14/2011
SO, BURLINGTON -- After calling Thrifty to see if the Hotwire insurance they offer will cover the car etc..
The reply, they don't have the coverage you need to protect yourself.
Upon arriving, the representative ... read full review4 Replies - Latest reply on 11/24/2010
Rental car double charge
ATLANTA, GEORGIA -- My family visited Atlanta on Oct. 10, 2010. Before the trip, I reserved my hotel and rental car through Sam club travel, and prepaid the cost, $184.01 (Itin# 11347286634), for one night hotel and rental ... read full review2 Replies - Latest reply on 12/09/2010
We rented a thrifty car at Munich airport (their contractor there is called Terstappen or something like that). The car was crappy - far different than the glossy car they advertised. we rented for 6 days and in the 2nd day it broke down. they gave me a replacement only after 24 hours, and made me personally go to the garage (at a different town) to pick up the car after 48 hours after it was fixed. They did not agree to reimburse me for the time I did not have a car nor my trouble. Then 3 weeks after returning the car they charged me another 30 Eu claiming the car was dirty (damn lie!). consumers beware!!!1 Replies - Latest reply on 10/21/2010Add reply
I found the people at Thrifty very Polite. I am enjoying my buying experience with them. I would recommend them to any one looking to buy a car. If you have some credit challenges go there you will get a low mileage car where everything is in good shape and works good. There not like a buy here pay here where you get a car with 160,000 miles on it.
Thank you Thrifty Car Sales
A complete rip off, avoid at all costs!
40 LEE BURBANK HIGHWAY, REVERE, MASSACHUSETTS -- Guaranteed to rip you off...Avoid at all costs!
We booked a small SUV over the internet for round about $300 but when we arrived Thrifty played what I now know to be a common scam of theirs. Apparently, ... read full review2 Replies - Latest reply on 11/17/2010
We rented a car from Thrify at the Munich, Germany airport, Aug 14-31, 2010. They would not accept our proof of CDW insurance because it was not a personal letter from our credit card company that had the word Germany on it, as well as our name. No other company has ever required this. We had to buy their CDW insurance at 15 Euros per day. When we eventually showed them the letter from our insurance company with the required information (it took us a few days), they would not honor that information. Avoid Thrifty Car Rental at all costs.1 Replies - Latest reply on 09/27/2010Add reply
IRELAND -- Collecting a potential investor from Cork Airport for a business meet was nerve wrecking to say the least, I stood outside arrivals with my card.. met my appointment who was anxious on collecting his car and getting that process over with. Arrived at the desk and wow Louise Nash, talk about welcoming, professional, friendly without being OTT or "fake" her early morning banter was unbelievable a breath of fresh air!!!!!!!, Louise spoke to.... not at... cranky customers and made everyone smile and laugh and made them all so relaxed including my client, Thrifty have great staff and that's everything in business today, well done and thank you, we got our investor and I know his first impression of Irish workers made him see real potential. I Recommend Thrifty Cork highly to everyone, excellent customer service, cars and transfers to and from the airport well done again.1 Replies - Latest reply on 09/26/2010Add reply
Thrifty Screwed Military Parents
MILWAUKEE, WISCONSIN -- We traveled to Great Lakes Il to be a part of our son's graduation from Navy boot camp and rented out car through Thrifty at the Milwaukee Airport. The location of the rental kiosk and overall performance ... read full review2 Replies - Latest reply on 09/06/2010
We were tricked by the Wild Car deal offered by Thrifty. When we reserved a car under this category on line, we were promised a great deal for a mid-size or larger car. When we went to pick up the car, we were told that this deal will only get us the Grand Marquis and nothing else. We were then shown a very old beat up car, and told by the front desk personnel that this car will only give us 18 MPG on the highway. They suggested we are better off with a compact car, which we now have to pay an upgrade fee for. Even when I said that we don't mind the old car, the personnel insisted to look for a "better car" for us.
4 Replies - Latest reply on 08/17/2010Add reply
We ended up paying close to $100 to upgrade to a compact car for a weekly rental. If we have booked the same compact car on-line instead of taking the Wild Car option, it would only cost us around $20 more.
This is a bait Thrifty put out to get naive people like us. Don't be fooled!!
CLEARWATER, FLORIDA -- The experience I had when Bo approached me was very relaxed. I mentioned I was interested in the 1998 Honda Accord. I had already looked at Car Max, Honda dealerships, and others and told Bo I was still looking. I had my list of vehicles to go look at and still had a couple more in the Clearwater area. He made me feel totally comforable and stress free to get the car I need. All in all, I recommend Bo and his team at Thrifty Car Sales to my friends and co-workers. If there are any problems with the car, expect these guys to make it right! If you want a personal reference, you may contact me. Thanks Bo, you guys were great.
CLEARWATER, FLORIDA -- I think it's important when your treated right you let people know. These team members at this dealership went the extra mile. One of the worse things you can do as a consumer is to buy a used car. These people make you feel at ease and caters to your every need. I went back the next day with a service issue and I was treated as I was the most important person there. I asked the detail guy to get some glue off my window from the stickers and he detailed the whole truck. I am very satisfied and will recommend them to all my friends.Add reply