Purchasing Tickets Online
CALIFORNIA -- I am an avid concert goer. I purchase tickets for up to 20 events a year. I am also a computer owner with an internet account. So, when Ticketmaster opened their online ticket service, I was excited about ... read full review8 Replies - Latest reply on 04/12/2013
TicketMaster Offers No Help
In August 19, 2009 I took my family to the Paul McCartney concert in Dallas, a long awaited event that my children (9 and 12 years-old) were very excited to be attending. I purchased 4 floor tickets. ... read full review29 Replies - Latest reply on 02/01/2010
BOSTON, MASSACHUSETTS -- I am a regular customer of Ticketmaster. Unfortunately I ended up filling out a survey concerning Entertainment Rewards after purchasing a ticket from Ticketmaster.
1 Replies - Latest reply on 01/18/2009Add reply
I have been receiving a 9$ charge to my credit card each month and I learned that it was from Entertainment Rewards. Other than filling out a survey through Ticketmaster, I have never heard of or used Entertainment Rewards. I didn't even know I had a password to login to Entertainment Rewards. Once I learned that it was a rip off I immediately canceled my account which I did not know existed.
I have been charged 9$ every month starting from June 08. From my point of view this reduces Ticketmaster's accountability. I do not know where Entertainment received my credit card information from. I am extremely disappointed.
PHOENIX, ARIZONA -- Just an FYI! When you purchase tickets from Ticketmaster.com and the entertainer has to cancel the concert, the consumer takes a $6.10 loss from their purchase and it is not refunded with the ticket costs. Reason: They delivered the ticket! If you were to multiply that by each order, say 20,000... that would mean that Ticketmaster still gets $122,000.00 of non-refunded fees for those orders! I think that is outrageous!
4 Replies - Latest reply on 11/25/2007Add reply
The tickets are delivered via automated email and printed from my computer and printer. I think the entertainer should eat the processing fees!
BALTIMORE, MARYLAND -- I purchased my tickets on line and received them the same way. I had never been in this concert hall (Myerhoff) before. The location of the seats (alphanumeric) on the issued tickets was unclear. The on-line illustration of the location of the seats to be selected was nothing like the actual layout of the hall. The seats were to be mid way back on the main floor to the left of the left hand aisle. I found we were seated to the right of the left hand aisle further back in the balcony. This was unsatisfactory. I could not rectify the problem at the time of the concert. The upset over this situation impaired my enjoyment of the concert.Add reply